|
1.1 |
Unless
otherwise expressly indicated, the following definitions shall apply to
this Agreement and its Annexes: |
|
“Concession”
means any concession, license, permit or the like (including any additions
or amendments thereto) granted and issued by the governmental authorities
of Mexico as of the Effective Date or during the Term in favor of Axtel
that are legally required under applicable laws for operation of the
Products sold hereunder and Axtel’s networks in
Mexico. |
|
“Deliver”
and “Delivery”
shall have the meaning assigned to such term in the Annex “E” of this
Agreement. |
|
“Excess
Products” shall
mean with respect to FWA RSS Products ordered by Axtel in any given month,
the FWA RSS Products that exceed the greater of: (i) [*] FWA RSS Units or
(ii) [*] more of the amount of FWA RSS Units ordered by Axtel for delivery
in the prior month (for example if Axtel orders 3,000 RSS units for
delivery in July and 12,000 RSS units for delivery in August, the Excess
Products for August would be 7,500 RSS units (amount comes from 3,000 of
the prior month plus the 50% of such amount (1,500). The result is 4,500
so the Excess Product are 7,500 in order to complete the 12,000 units).
|
|
“Force
Majeure Event”
means the occurrence of fire, casualty, explosion, lightning, accident,
war (declared or undeclared), armed conflict, civil disturbance, riot, Act
of God, the enactment, issuance, or application of any law, local by-law,
regulation, or executive, administrative, or judicial order, acts
(including delay or failure to act) of any governmental authority, or any
other cause or causes (whether of the foregoing, nature or not), or any
other similar or different occurrence, which cause or occurrence is beyond
the reasonable control of the affected party and whether or not
foreseeable by such party |
|
|
“FWA
Business”
means, among other things, the know-how and licenses that would allow a
third party to manufacture and support base station equipment, Axtel
premises equipment, remote element manager, system software and
installation toolsets, that combined provide a fixed wireless access
solution operating in the 3.5 GHz spectrum using TDMA
technology. |
|
|
“Hardware”
means Airspan machine, equipment or component, but not including the
software. |
|
|
“Local
Airspan Affiliate”
means any person or entity established prior to or during the Term in
Mexico, more than fifty percent (50%) of whose voting shares or
outstanding capital stock is owned or controlled (directly or indirectly)
by Airspan or an affiliate of Airspan. |
|
|
“Products”
means any Hardware, Software or Third Party Vendor Items provided under
this Agreement, which are further described in Annex
C
hereto. |
|
|
“Services”
means the activities, which may be undertaken by Airspan pursuant to an
Order, including but not limited to, consulting,
business planning, network planning and analysis.
|
|
|
“Site”
means a
location designated by Axtel at which the Products are to be installed and
the Services are to be performed. |
|
|
“Software”
means computer programs or firmware which is owned or licensed by Airspan,
its parent or one of its subsidiaries or affiliates, and is copyrighted
and licensed, not sold. Software consists of machine-readable
instructions, its components, data, audio-visual content (such as images,
text, recordings or pictures) and related licensed materials including all
whole or partial copies. |
|
|
“Software
Scripts”
means the high level overlay of the Radio Element Manager (REM) software
that is either run on demand or scheduled and typically collects, post
processes or interprets data for operational, installation, commissioning
and maintenance purposes. The Software Scripts do not include REM daemons
or REM Graphical User Interface screens (GUI).
|
|
|
“Specifications”
means, with respect to Products and/or Services, the technical
specifications set forth in Annex
D hereto,
which describe or explain the standard functional capabilities and/or
requirements for such Products and/or Services.
|
|
|
“Taxes”
means all federal, state, provincial, local, foreign, gross income, gross
receipts, sales, use, value added, stamp, levies, customs duties,
franchise, withholding, excise, real or personal property taxes,
registration charges and all other similar
taxes. |
|
|
“Term”
means three (3) years and three (3) months, commencing on the Effective
Date, provided
that the Term may be extended for subsequent one (1) year periods, subject
to the Parties agreeing on mutually acceptable commercially reasonable
terms and conditions, where “commercially
reasonable”
shall mean terms and conditions which would be expected to be found in a
comparable contractual arrangement between arms’ length parties, acting
without other economic constraint or influence, of similar size and
financial situation for products and/or services similar or comparable to
those under this Agreement, including, without limitation, price and gross
margins, and delivery lead times, capital investment required and credit
quality of the buyer; and provided,
further,
that, solely for the period prior to any sale of the FWA Business by
Airspan to an unrelated third party, (i) twelve (12) months prior to the
end of the Term as then in effect, the Parties shall enter into
negotiations to determine such mutually acceptable commercially reasonable
terms and conditions, (ii) if agreement on such terms and conditions is
not reached by the date that is nine (9) months prior to the end of such
Term, such determination shall be submitted to arbitration pursuant to the
Rules of Conciliation and Arbitration of the International Chamber of
Commerce then in force, such proceedings to take place in the English
language in the City of Miami, Florida, before a panel of three (3)
arbitrators appointed in accordance with the aforementioned rules, (iii)
if such arbitration has not resulted in a determination on or before the
end of the Term as then in effect, the terms and conditions of this
Agreement as in effect during such Term shall be deemed to continue in
effect until such a determination is reached, at which time such
determination shall be applied retroactively to the end of such Term, (iv)
if the terms and conditions determined by such arbitration are acceptable
to Axtel but are not accepted by Airspan, then the arbitrators shall
determine the price at which they believe the FWA business would be sold
in an arms length transaction by parties acting without other economic
constraint or influence, (v) Axtel shall have the right to purchase the
FWA Business at such price, and (vi) if the Axtel elects not to purchase
the FWA Business at such price, then Airspan shall have no continuing
obligation to Axtel beyond the terms of this Agreement as then in effect.
|
|
|
“Third
Party Vendor Items”
includes “Third Party Hardware” and “Third Party Software” and means any
non-Airspan hardware and/or software supplied to Axtel under this
Agreement. |
| 1.2 | Certain additional terms and expressions are defined in particular Sections of this Agreement. |
| 1.3 | Words (including words defined herein) indicating the singular only shall also include the plural and vice-versa where the context requires. |
| 1.4 | Words indicating the masculine only shall also include the feminine and vice-versa where the context requires. |
|
1.5
|
The
preamble shall form an integral part of and shall be incorporated in this
Agreement as if herein recited at length. |
| 1.6 | Airspan and Axtel agree on all of the terms and conditions regarding the supply of the Products and Services as set forth in this Agreement. |
| 1.7 | The following Annexes to this Agreement are expressly herein incorporated by reference and shall form an integral part of this Agreement: |
| Annex A - Intentionally Left in Blank |
| Annex B - Change Order Procedures and Form of Change Order |
| Annex C - Description of Products |
| Annex D - Product Specifications |
| Annex E - FWA Order Procedure |
| Annex F - FWA Prices |
| Annex G - Warranty Terms and Warranty Services |
| Annex H- Acceptance Procedure New FWA RSS F6 Unit |
| Annex I - Intentionally Left in Blank |
| Annex J - Products Delivery Times |
| Annex K - Minimum Purchase Commitment |
| 1.8 | In the event of any discrepancy or inconsistency between this Agreement and any of its Annexes, the terms and conditions of this Agreement shall prevail to the extent of any such discrepancy or inconsistency. |
| 1.9 | Any amendment, modification or addendum to this Agreement shall be made making specific reference to the provision(s) to be amended, modified or added and shall have to be made in writing signed by all Parties hereto. All other provisions not specifically referred to in such amendment, modification or addendum shall remain unchanged and in full forced and effect. |
| 2. | Orders and Order Procedure |
|
2.1 |
Axtel
may acquire Products or Services by: (i) issuing a written purchase order,
signed by an authorized representative, or (ii) if Axtel is enrolled in
any then current Airspan electronic commerce program, by submitting
electronic orders (collectively, “Orders”).
|
|
2.2 |
All
Orders shall reference this Agreement and shall comply with the Order
Procedure attached as Annex
E
hereto. Orders are totally binding and non-cancelable, unless is otherwise
set forth in this Agreement. |
|
2.3.1 |
All
Orders will be governed by and cannot alter the terms and conditions of
this Agreement. In order to be valid, all Orders must be accepted by
Airspan through a written or electronic communication. Airspan shall
accept such Order within the next ten (10) business days after delivery
thereof, if such Order is in compliance with this Agreement (prices and
descriptions) and no additional terms and conditions have been imposed and
provided further Airspan has not exercised its rights of termination under
section 16 of this Agreement. |
|
2.3.2 |
Axtel
will be required to issue Orders to Airspan for delivery of Products in
accordance with Annex J no sooner than 20 weeks prior to the delivery date
of the Products ordered, Airspan may, however, in its sole discretion,
agree to accept an Order in accordance with this Agreement if it is issued
by Axtel later than such date. |
|
2.3.3 |
Furthermore
Airspan will have the right, at its option, either to cancel an Order or
to postpone delivery of Products until the first payment is received,
without any responsibility to the Parties, only if Airspan has not
received from Axtel the first payment mentioned in Section 5.3 below, at
least sixteen (16) weeks prior to the scheduled delivery date of the
Products ordered under such Order and if Airspan elects to postpone the
delivery, the 16-week interval may be recalculated by Airspan from the
date it receives the downpayment. |
|
2.3.4 |
For
the avoidance of doubt, the Parties agree that Airspan shall not be
obligated to start performing under any Order until Axtel complies with
the provisions of this Section 2.3. In the event Airspan does not accept
an Order in accordance with this Section 2.3, it shall promptly return to
Axtel any payments made by Axtel with respect to such order, if any.
|
|
2.4 |
The
implementation schedule, responsibility matrix and any other items which
may be necessary for the performance of Airspan’ obligations hereunder
shall be mutually agreed upon between the Parties and included as exhibits
to the Order. Such exhibits shall be deemed incorporated into this
Agreement by this reference. |
|
2.5 |
Intentionally
Left in Blank. |
|
2.6 |
The
prices set forth in Annex
F
and reflected in each Order are based on anticipated delivery and
performance schedules and specifications incorporated in such Order.
|
|
2.7 |
Any
changes to this Agreement or an Order initiated by Axtel or Airspan after
the Effective Date resulting in adjustments to process, job schedule,
contract price or other requirements thereof may
be cause for adjustment by Airspan to the prices and to the relevant
delivery and performance schedules set forth therein. Any
such adjustment shall be detailed in a change order, a form of which is
attached hereto as Annex
B (“Change
Order”).
If the Change Order affects any Products for which Airspan has commenced
manufacturing or has shipped or any Services for which Airspan has
commenced performance, the adjustment of the price shall include
reasonable, documented charges incurred by Airspan related thereto. No
such changes shall be performed until a Change Order has been executed by
authorized representatives of the Parties. |
|
2.7.1 |
A
Change Order may be used to increase the amount of Products and/or
Services ordered or to change the delivery schedule of the Products
ordered thereunder, taking in consideration the
following: |
| (i) |
The
delivery of [*] of the relevant Products ordered shall not be rescheduled
for more than [*] month. |
| (ii) |
The
delivery of the [*] of the relevant Products ordered shall not be
rescheduled for more than [*] months. |
| (iii) |
The
delivery of the remaining [*] of the relevant Products ordered shall not
be rescheduled for more than [*] months. |
|
2.8 |
By
enrolling in any
Airspan’ electronic commerce program, Axtel
agrees to comply with the terms of such program. Axtel agrees that all
electronic Orders issued are equivalent to a written Order, are governed
by the terms and conditions of this Agreement and that in the event of any
conflict between this Agreement and the information contained in Axtel’s
or Airspan’ electronic commerce website, this Agreement governs. Axtel is
responsible for the use and protection of all electronic commerce
passcodes provided by Airspan and agrees that all Orders submitted using
such passcodes are valid and binding Orders authorized by Axtel. Airspan
shall have no liability to Axtel due to Axtel’s failure to access Axtel’s
or Airspan’s electronic commerce website or errors or failures relating to
its operation. |
|
3.
|
Delivery
Terms |
|
3.1 |
Airspan
shall Deliver Products, for which an Order has been accepted by Airspan in
accordance with section 2, in accordance with the timing set forth in
Annex
“J” of
this Agreement. The delivery times shall commence after Order acceptance
as specified in Section 2.3 of this Agreement, provided that Axtel shall
establish in the Order the applicable delivery time for the Products
ordered thereunder in compliance with the times set forth in Annex
“J” of
this Agreement, on the understanding that the parties may by mutual
agreement establish in such Orders longer delivery times.
|
|
3.1.1 |
Airspan
shall Deliver the Products
at the applicable Airspan’ factory, except for RSS equipment, which shall
be delivered pursuant the terms set forth herein
below. |
|
3.2 |
RSS
Delivery Location:
RSS shall be delivered at the Airspan Logistics Operating Center for North
America (currently Laredo, Texas), subject to section 3.3 below.
|
|
3.3 |
Virtual
Export Import Process.
The Parties will make commercially reasonable efforts to perform a Virtual
Export-Import Process whereby the RSS equipment will be delivered at the
current RSS manufacturing site (Solectron Guadalajara) at the same prices
set forth in this Agreement. |
|
3.4 |
In
the event of delay, exclusively attributable to Airspan, in delivering the
Products (except for the Excess
Products)
as per the applicable delivery times set forth in Annex
“J” of
this Agreement and in lieu of any other damages arising from such delay,
Airspan shall pay Axtel, one percent (1.0%) of the price of the Products
not delivered of the relevant Order per each day of delay, up to a maximum
of fourteen percent (14%) of the price of such Products not delivered. The
Parties mutually acknowledge that the aforesaid damage amounts are
reasonable in light of the anticipated actual harm which might be caused
by any delay or failure in Delivery of the Products and the difficulty of
ascertaining damages. Instructions given by Axtel to Airspan to correct
faulty work or to repair or replace Products shall not constitute a waiver
of the damages set forth herein. |
|
3.4.1 |
In
the event of delay of more than four (4) weeks, exclusively attributable
to Airspan, in delivering the Excess
Products as
per the applicable delivery times set forth in Annex
“J” of
this Agreement and in lieu of any other damages arising from such delay,
Airspan shall pay Axtel, one percent (1.0%) of the price of the any Excess
Products not delivered of the relevant Order per each day of delay (after
such four (4) weeks period), up to a maximum of fourteen percent (14%) of
the price of such Excess Products not delivered. The Parties mutually
acknowledge that the aforesaid damage amounts are reasonable in light of
the anticipated actual harm which might be caused by any delay or failure
in Delivery of the Products and the difficulty of ascertaining damages.
Instructions given by Axtel to Airspan to correct faulty work or to repair
or replace Products shall not constitute a waiver of the damages set forth
herein. |
|
3.5 |
If
any RBS FWA Product scheduled for delivery in year 2004, Airspan no
delivers it to Axtel in such year 2004, Airspan hereby agrees to provide
such RBS FWA Product to Axtel free of any charge and will reimburse Axtel
of any amount paid in advance for such
Product. |
| 4. | Licensed Use of Software |
| 4.1 | Airspan grants Axtel a nonexclusive and perpetual (subject to Airspan termination rights set forth in section 4.5 below) license to use a copy of the Software with the Products to the extent of the activation or authorized usage level. |
| 4.2 | To the extent Software is furnished for use with designated Products or Axtel-furnished equipment (“CFE”), Axtel is granted a nonexclusive and perpetual (subject to Airspan termination rights set forth in section 4.5 below) license to use the Software only on such Products or CFE, as applicable. |
| 4.3 | Software contains trade secrets and Axtel agrees to treat Software as Information (as defined in Section 10). Axtel will ensure that anyone who uses the Software does so only in compliance with the terms of this Agreement. |
| 4.4 | Axtel shall not: (a) use, copy, modify, transfer or distribute the Software except as expressly authorized, provided, however, that, Axtel is hereby authorized to generate new Software Scripts or modify the existing ones; and provided, further, that Airspan shall not be obligated to support such modified Software Scripts, nor shall it be responsible for any performance issues resulting from such modified Software Scripts; (b) reverse assemble, reverse compile, reverse engineer or otherwise translate the Software; (c) create derivative works or modifications unless expressly authorized; or (d) sublicense, rent or lease the Software. Licensors of intellectual property to Airspan are beneficiaries of this provision. |
| 4.5 | Upon breach of the Software license by Axtel as set forth in this Agreement or in the event the designated Product or CFE is no longer in use, this license terminates and Axtel will promptly return the Software to Airspan or certify its destruction. |
| 4.6 | Airspan may audit by remote polling or other reasonable means to determine Axtel’s Software activation or usage levels. |
| 4.7 | With respect to Third Party Software, Axtel agrees to abide by the terms provided by Airspan with respect to any such software. Axtel further agrees that the terms contained in any Airspan or third party “shrink wrap” or “click” licenses shall govern the use of such software. |
| 4.8 | If Airspan and Axtel agree that Delivery of Software is to be made electronically via File Transfer Protocol, then Delivery of such Software by Airspan shall be deemed to have taken place at such time as the Software is loaded onto a network server, as designated by Airspan, and Axtel has been provided with appropriate instructions and passwords to enable Axtel to begin use of such Software. Notwithstanding the foregoing, the Parties shall comply with all regulations applicable to importation of Software pursuant to applicable law. |
|
4.9 |
Axtel
is allowed to make copies of the Software, as may be reasonably necessary
for back up, execution or archival purposes
only. |
| 5. | Charges, Payment and Taxes |
|
5.1 |
The
contract price for the Products (including Software) and Services is set
forth in Annex F hereto. Unless otherwise agreed by the Parties in an
Order, all prices are in U.S. dollars, exclusive of Taxes. All prices are
applicable solely in Mexico. |
|
5.2 |
In
accordance with the terms of Annex
“E”, within
the next five
(05) business days after the delivery of the Order in accordance with the
terms set forth in Section 5.3, Airspan shall deliver to Axtel an invoice
for one hundred percent (100%) of the purchase price of such Order.
|
|
5.3 |
Axtel
shall pay Airspan for all Products and Services in accordance with the
following payment terms, provided that Airspan has not breached its
representations, warranties, covenants and undertakings under this
Agreement: |
| (i) |
For
any Product: |
|
[*] |
First
Payment,
sixteen (16) weeks before the Delivery of the Products, or such shorter
interval if Airspan has accepted an Order under section 2.3.2 having a
shorter interval between acceptance and Delivery;
|
| [*] | Second Payment, upon Delivery of the Product(s). |
| (ii) | For any Services: |
| [*] | upon acceptance of the Order by Airspan, |
|
and
|
the
remainder in equal monthly installments on the last business day of each
month during the period in which the services are performed.
|
|
5.4 |
Payment
of the second installment mentioned in Section 5.3 (i) above, shall be
made by Axtel twenty (20) days after Delivery Date of Basestations, and
ten (10) days for RSS equipment (as defined in Annex E of this Agreement)
of the Products; provided
that Axtel may notify Airspan in writing within such 20-day or 10-day
period, as the case may be, if some or all of the Products delivered are
not in compliance with the terms of the Order (the “Non-Compliant
Products”),
in which case Airspan shall take, within thirty days of the date of
Axtel’s notice, corrective action to resolve such Non-Compliant Products.
Axtel shall not be obligated to pay the purchase price of the
Non-Compliant Products until Airspan corrects such non-compliance,
provided,
however,
that prior to such resolution Airspan shall issue a revised invoice
relating to the portion of Products received by Axtel that is in
compliance with the terms of the Order. Partial shipments shall be allowed
under this Agreement pursuant the terms set forth in Annex “J” of this
Agreement. For the avoidance of doubt, the Parties agree that the purchase
price of the compliant Products shall be paid by Axtel as provided in this
Section 5.4. |
|
5.5 |
The
Parties hereby agree that any payments to be made under this Agreement
shall be made when due by wire transfer (electronic or telegraphic) or by
any other form of payment, in immediately available funds, to Airspan’s
bank account, as follows: |
|
Bank: |
Lloyds
Bank,
32
Commercial Way,
Woking,
Surrey
GU21 1ER,
England |
|
Sort
Code: |
[*] |
|
Account
Name: |
Airspan
Communications Limited |
|
Account
No: |
[*] |
|
Further
Instructions |
Reference
Axtel |
|
P.O.
No. _______,
Payment
of Invoice No. ____________. |
|
5.6 |
With
respect to Services, amounts are due upon receipt of invoice and shall be
paid by Axtel within thirty (30) days of the invoice date.
|
|
5.7 |
Axtel
shall pay interest on any late payments at the rate of twelve (12%)
percent per annum. |
|
5.8 |
Charges
for Software may be based on extent of use authorized as specified in this
Agreement. Axtel agrees to pay the charges applicable for any activation
or usage beyond the authorized level. |
|
5.9 |
Axtel
is liable and responsible for any Taxes relating to the purchase and
importation of the Products or Services furnished by Airspan or its
subcontractors pursuant to this Agreement (whether incurred directly or
indirectly by Airspan) and shall, at Airspan’ direction, promptly pay to
Airspan or pay directly to the applicable government or taxing authority,
if requested by Airspan, all such Taxes; provided,
however,
that in no event shall Axtel be liable for Taxes computed upon the income
or gross revenues of Airspan or its subcontractors.
|
|
5.10 |
Axtel
shall be responsible for payment of personal property taxes for Products
and materials from the date of shipment by Airspan. Axtel’s obligations
pursuant to this Section shall survive any termination of this Agreement.
|
|
5.11 |
Axtel
shall, within thirty (30) days of the tax payment on behalf of Airspan,
furnish to Airspan all original tax receipts or certified copies in
Airspan’ name showing payment of the Tax and such other documentation
relating to the tax payment which Airspan may reasonably request.
|
|
5.12 |
If
Axtel shall claim to be exempt from any Taxes, Axtel shall furnish to
Airspan a tax exemption certificate from the relevant taxing authority in
the form required by law or otherwise reasonably acceptable to Airspan. If
Axtel shall claim any such tax exemption and provides Airspan the required
tax exemption certificate and Airspan does not collect the Taxes in
reliance thereupon, Axtel shall hold Airspan harmless from and against any
and all assessments for such Taxes levied on Airspan, including all
interest, penalties and late charges upon any such Taxes and the cost of
professional consulting fees incurred by Airspan to settle the applicable
tax matter with the relevant tax
authorities. |
|
5.13 |
If
withholding of any Tax is required in respect of any payment by Axtel to
Airspan hereunder, Axtel shall: (i) withhold the appropriate amount from
such payment, (ii) pay such amount to the relevant authorities in
accordance with applicable law, and (iii) pay Airspan an additional amount
such that the net amount received by Airspan is the amount Airspan would
have received in the absence of such
withholding. |
|
5.14 |
Axtel
shall pay all applicable customs fees, import duties, and similar charges
directly to the appropriate governmental authorities. Each party agrees to
ensure that it is in good standing and is appropriately registered,
including without limitation, with respect to Taxes, in any country, state
or other jurisdiction where legally
required. |
|
5.15 |
Airspan
reserves the right to import services or subcontractors when and where
necessary to complete services related to this Agreement. To the extent
the Local Airspan Affiliate must import services or subcontractors in
support of this Agreement, Airspan reserves the right to have the Local
Airspan Affiliate invoice Axtel an additional amount such that the cost of
the withholding taxes for such imported Services are borne by Axtel.
|
|
5.16 |
Axtel
consents without qualification to the sale and/or assignment of
receivables, in whole or in part, including all or any part of any
associated rights, remedies, and obligations, by Airspan subject to a
30-day prior written notice, and authorizes the disclosure of this
Agreement as necessary to facilitate such sale. Any tax impact to Axtel
resulting from such sale and/or assignment shall be borne by
Airspan. |
|
5.17 |
Intentionally
Left in Blank. |
|
5.18 |
Intentionally
Left in Blank. |
|
5.19 |
Airspan
reserves the right to reject an Order at Airspan’ sole discretion, or to
withhold shipment of Products or performance of Services, or any portion
thereof, if: (i) Axtel is in default of its payment obligations hereunder,
(ii) Axtel is in breach of its obligations under this Agreement, or (iii)
Axtel falls under any of the situations described in Sections 16.1 (i)
through (v) hereof, and all relevant dates for completion shall be
adjusted accordingly. |
| 5.20 | Intentionally Left in Blank. |
|
5.21 |
The
Minimum Purchase Commitment is set fort in Section 23 and in Annex
K. |
|
5.22 |
Axtel
has the right to engage a third party financial institution to provide
financing for the Products and/or Services supplied by Airspan under this
Agreement (provided that Axtel is in compliance with the financial
covenants set forth in the Airspan Finance Agreement), in which case such
third party financial institution may purchase Products and Services as
required by Axtel and may make the payments as provided under this
Agreement; provided,
however,
that Axtel shall continue to be obligated to comply with all its
obligations hereunder or with respect to the Product and/or Services sold
by Airspan to that third party. |
| 6. | Warranty |
|
6.1 |
Airspan
warrants
that the Products (except for the Software) described in Annex
“C”
will be new, unused when delivered and, subject to the provisions of this
Section and to the terms and conditions set forth in Annex
“G” of
this Agreement. |
|
6.1.1 |
Airspan
warrants
that the Software described in Annex
“C”,
will be subject to the provisions of this Section and to the terms and
conditions set forth in Annex
“G” of
this Agreement. |
|
6.2 |
Airspan
warrants that the Products will be free from defects in materials and
workmanship and will function substantially in accordance with the
applicable technical Specifications during the warranty period of twelve
(12) months from the respective Delivery Date pursuant the terms set forth
in Annex
“G” of
this Agreement. |
|
6.3 |
Airspan
warrants that the Services will be performed in a professional and
workmanlike manner and will be subject to the terms set forth in
Annex
“G” of
this Agreement. |
|
6.4 |
THESE
WARRANTIES AND LIMITATIONS ARE AXTEL’S EXCLUSIVE WARRANTIES AND SOLE
REMEDIES, AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
|
| 6.5 | Single Product RSS Equipment. |
| 6.5.1 | Airspan will develop and manufacture a new single unit of RSS equipment (the “New FWA RSS F6 Unit”), and Airspan commits to supply the New FWA RSS F6 Unit to Axtel from April 1st, 2005 (the “New Product Commercial Launch”). |
| 6.5.2 | The New FWA RSS F6 Unit shall have at least the same form, function and fit of both of the current RSS Equipment (jointly F2 and F5 RSS equipment), in accordance with the technical specifications set forth in Annex “D” of this Agreement. |
| 6.5.3 | The price of the New FWA RSS F6 Unit is set forth in the Annex “F” of this Agreement. |
| 6.5.4 | Airspan will provide a number of fifteen (15) New FWA RSS F6 Units to Axtel by January 30th 2005 in order for Axtel to perform and have completed no later than March 15th 2005 a first market application of the New FWA RSS F6 Unit before the New Product Commercial Launch (the “First Market Application”). The New FWA RSS F6 Unit shall pass successfully the First Market Application made by Axtel pursuant the acceptance procedure set forth in Annex “H” of this Agreement. If Axtel considers it necessary, Axtel will have the right to request Airspan to assist Axtel in a verification office of the New FWA RSS F6 Unit. Airspan will provide a quote for this service under this Agreement at reasonable costs and prices. |
| 6.5.5 | Airspan shall sell and deliver to Axtel the current F5 RSS Kit (excluding the RDA) instead of such New FWA RSS F6 Unit, at the prices of the New FWA RSS F6 Unit set forth in Annex “F” of this Agreement, if any of the following events occur: |
| (a) |
If
the New FWA RSS F6 Unit is not available for Delivery after the New
Product Commercial Launch in accordance with the Specification set forth
in this Agreement; or |
| (b) |
If
the New FWA RSS F6 Unit does not satisfactorily pass the First Market
Application performed by Axtel in accordance with the test protocol set
forth in Annex “H” of this Agreement; |
| (a) |
the
New FWA RSS F6 Units has satisfactorily complied with the First Market
Application; and |
| (b) |
the
New FWA RSS F6 Unit is delivered by Airspan pursuant the Specifications
set forth in this Agreement. |
|
(c)
|
If
through no fault of Airspan, Axtel is unable to complete the First Market
Application by March 15th
2005, Airspan shall sell and deliver to Axtel the current F5 and F2 RSS
kits instead of the New RSS Unit, at the prices of such Products set forth
in Annex
“F”
until such time as the First Market Application is completed by
Axtel. |
|
6.6 |
As
far as both parties are aware the Products comply with all and any
governmental regulations applicable to such Products at the Effective Date
(such as “Normas Oficiales Mexicanas”). Airspan will make its best efforts
to comply with future regulations, provided that, the Parties shall
previously agree the form to cover the expenses arising from the new
requirements established by Mexican governmental regulations, provided
that, if for any reason, Airspan is not willing to perform the necessary
changes to the Products in order to comply with such governmental
regulations, Axtel will not be obligated to comply with its purchase
commitment set forth in Section 23_ and Annex “K” of this Agreement.
|
|
6.7 |
Intentionally
Left in Blank. |
|
6.8 |
Warranty
Services: During
the warranty period, Airspan provides warranty Services without charge for
Products supplied under this Agreement to correct Products defects or to
bring it up to conformance with the Specifications set forth in this
Agreement. Warranty Services to be provided by Airspan are further
described in Annex
“G”
hereof. |
|
6.9 |
Axtel
shall notify Airspan prior to returning any Product and must reference a
return material authorization number issued by Airspan on documentation
accompanying such returned Product. When Axtel is required to return
Products to Airspan for warranty service, Axtel agrees to ship it prepaid
and suitably packaged to a location Airspan designates. Airspan will
return the Product to Axtel at Airspan’ expense. Airspan is responsible
for loss of, or damage to, Products while they are: (i) in Airspan’
possession, or (ii) in transit back to Axtel. Any exchanged Product
becomes Airspan’ property and, subject to Section 8 - Title and Risk of
Loss, its replacement becomes the Axtel’s property. The replacement
Product may not be new but will be in working order and equivalent to the
item exchanged. The warranty period for the repaired or exchanged Product
shall be the greater of one hundred and eighty (180) days from the date of
delivery of the Product back to Axtel, or the remaining Product warranty
period. Axtel agrees to ensure that exchanged Product is free of any legal
obligations or restrictions that prevent its exchange and represents that
all returned items are genuine and unaltered.
|
|
6.10 |
Where
applicable, before Airspan provides warranty services, Axtel agrees to:
(i) follow the problem determination, problem analysis, and warranty
services request procedures that Airspan provides; (ii) secure all program
and data contained in Product; and (iii) inform Airspan of changes in the
Product’s location. |
|
6.11 |
Airspan
covenants that Support Services, and Functionality of the Products or
equivalent replacement, including Spare Parts, shall be available to Axtel
for a period of 7 years from the Effective Date. Notwithstanding the
foregoing, Airspan shall give Axtel twelve (12) months prior written
notice in the event that Airspan discontinues the supply of any Products
or Software sold hereunder. For such discontinued Product and Software,
Airspan undertakes to continue providing spare parts and technical
support, including repair of any Products (or part thereof) which are sent
to Airspan for that purpose, for a period of five (5) years after such
discontinuance. In case Airspan discontinues the supply of any Product or
Software sold hereunder during the first two (2) years of the Term,
Airspan shall make an equivalent Product available to Axtel under the
terms of Section 14.1 of the Agreement. |
|
6.12 |
Post-warranty
and other Services to supplement the warranty Services, including advanced
shipment of replacement parts, may be available at prices and policies to
be negotiated in good faith and agreed between the Parties. The warranty
service terms and exclusions in Section 6 above shall apply to post- and
supplemental warranty Services. |
| 7. | Services |
|
7.1 |
Services
in General:
Axtel agrees to reasonably cooperate with Airspan in the performance by
Airspan of the Services, including, without limitation, providing Airspan
with sufficient and timely access free of charge to facilities, data,
information and personnel of Axtel in accordance with the then-current
Axtel policies, and a suitable physical environment meeting Airspan’
specified requirements to permit the timely delivery and installation of
Products and/or performance of Services, including the recovery by Airspan
of any tools, diagnostic or test equipment, documentation or other items
used by Airspan in the performance of the Services.
|
|
7.2 |
In
addition, Axtel shall be responsible for the accuracy and completeness of
all data and information that it provides or causes to be provided to
Airspan. In the event that there are any delays by Axtel in fulfilling its
responsibilities as stated above, there is a disagreement between the
parties as to the cooperation required from Axtel, or there are errors or
inaccuracies in the information provided, Airspan shall be entitled to
appropriate schedule and pricing adjustments, including storage fees. It
is understood and agreed that the Services provided by Airspan may include
the advice and recommendations of Airspan, but all decisions in connection
with the implementation of such advice and recommendations shall be the
sole responsibility of, and made by, Axtel, unless such advice and
recommendations are part of consulting services purchased by Axtel.
|
|
7.3 |
Service
Personnel:
Airspan and Axtel are each responsible for the supervision, direction,
compensation and control of their own employees and subcontractors.
Airspan may subcontract any portion or all of the Services to
subcontractors selected by Airspan. Neither Party shall knowingly solicit
to hire employees of the other Party with whom it had contact as a result
of the performance of the Services for a period ending twelve (12) months
after completion of the Services. Neither Party shall be precluded from
conducting generalized searches for employees (and hiring those employees
who respond to generalized searches) either through the use of search
firms or advertisements in the media, provided that searches are not
specifically targeted to employees providing
Services. |
|
7.4 |
Intellectual
Property Rights: Airspan,
on behalf of itself and its subcontractors, reserves all proprietary
rights in and to: (i) all methodologies, designs, engineering details, and
other data pertaining to the Services and designs, documentation and other
work product prepared by Airspan and delivered to Axtel, (ii) all original
works, computer programs and updates developed in the course of providing
the Services (except Axtel’s developed programs) or as otherwise agreed in
writing by the Parties, (iii) discoveries, inventions, patents, know-how
and techniques arising out of the Services, and (iv) any and all products
(including software and equipment) developed as a result of the Services.
The performance by Airspan of Services shall not be deemed work for hire.
Airspan grants to Axtel a perpetual, non-exclusive, world-wide, paid up
license to use, copy and modify the designs, documentation and other work
product prepared by Airspan and delivered to Axtel in the performance of
Services solely for Axtel’s internal business purposes. It is understood
between the Parties that Airspan will employ its know-how, techniques,
concepts, experience and expertise, as well as all other intellectual
property, including that to which it reserves its rights hereunder, to
perform services for others which are the same as or similar to the
Services. |
| 8. | Title and Risk of Loss |
|
8.1 |
Title
and risk of loss for ordered Product (except for the Software) shall pass
from Airspan to Axtel upon its Delivery to
Axtel. |
| 9. | Installation and Commissioning |
|
9.1 |
Axtel
shall perform all installation, commissioning and software loading
services with respect to the FWA Products, using skilled personnel and in
accordance with the Airspan Procedures, with the exception of REM software
upgrades, which shall be installed by Airspan pursuant to the FWA TASS
Agreement. |
| 10. | Confidential Information |
|
10.1 |
Confidential
information (“Information”)
means: (i) Software and Third Party Software; and (ii) all business,
technical, marketing and financial information and data that is clearly
marked with a restrictive legend of the disclosing party (“Discloser”). |
|
10.2 |
The
party receiving Information (“Recipient”) will use the same care and
discretion to avoid disclosure, publication or dissemination of
Information as it uses with its own similar information that it does not
wish to disclose, publish or disseminate. The Recipient may disclose
Information only to: (i) its employees and employees of its parent,
subsidiary affiliated companies or subcontractors who have a need to know
for purposes of carrying out this Agreement; and (ii) any other party with
the Discloser’s prior written consent. Before disclosure to any of the
above parties, the Recipient will have a written agreement with such party
sufficient to require that party to treat Information in accordance with
this Agreement. |
|
10.3 |
The
Recipient may disclose Information to the extent required by law. However,
the Recipient must give the Discloser prompt notice and make a reasonable
effort to obtain a protective order. |
|
10.4 |
No
obligation of confidentiality applies to any Information that the
Recipient: (i) already possesses without obligation of confidentiality;
(ii) develops independently; or (iii) rightfully receives without
obligations of confidentiality from a third party. No obligation of
confidentiality applies to any Information that is, or becomes, publicly
available without breach of this Agreement. |
|
10.5 |
Each
party’s obligations hereunder shall survive for a period of five (5) years
after receipt of Information hereunder from the Discloser, except as
otherwise mutually agreed upon by the
parties. |
|
10.6 |
THE
DISCLOSER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY NATURE WHATSOEVER
WITH RESPECT TO ANY INFORMATION FURNISHED TO THE RECIPIENT, INCLUDING,
WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST INFRINGEMENT, EXCEPT FOR THOSE SET FORTH IN
SECTION 6 HEREOF. |
|
10.7 |
The
release of any advertising or other publicity relating to this Agreement
requires the prior approval of both Parties.
|
| 11. | Patents and Copyrights |
|
11.1 |
Airspan
shall indemnify and hold harmless Axtel, its officers, directors,
representatives, agents, employees, contractors, subcontractors,
subsidiaries and affiliates against any actual direct loss, damage,
liability, cost, expense, action or claim, including reasonable attorneys’
fees, litigation costs and expenses and amounts paid in settlement,
subject to the limitations set forth in the following paragraphs, arising
out of or in connection with any infringement or alleged infringement of
patents, copyrights, trademarks, trade secrets, or any other intellectual
property right of a third party. |
|
11.2 |
Airspan
has no obligation regarding any claim based on any of the following:
|
|
(a) |
anything
Axtel provides which is incorporated into the Product or Software; except
for such equipment that has been accepted by Airspan in the Specifications
set forth in this Agreement |
|
(b) |
compliance
by Airspan with Axtel’s specifications, designs or
instructions |
|
(c) |
any
claim by Axtel to Airspan regarding the amount of revenues or profits
earned or other value obtained by the use of a Product by Axtel;
|
|
(d)
|
Axtel’s
modification of Product or Software (subject to Section 4.4(a) hereof);
|
|
(e)
|
the
combination, operation, or use of Product or Software with other products
not provided by Airspan as a system, or the combination, operation, or use
of Product or Software with any product, data, or apparatus that Airspan
did not provide; |
|
(f) |
the
Axtel’s failure to install or have installed changes, revisions or updates
as instructed by Airspan; or |
|
(g)
|
infringement
by a Third Party Vendor Item alone, as opposed to its combination with
Products Airspan provides to Axtel as a
system. |
| 12. | Limitation of Liability |
|
12.1 |
In
no event shall Airspan or its agents or suppliers be liable to Axtel for
more than the amount of any actual direct damages up to the greater of
U.S. $100,000 (or equivalent in local currency) or the charges for the
Product or Services that are the subject of the claim, regardless of the
cause and whether arising in contract, tort or otherwise. This limitation
will not apply to claims for damages for bodily injury (including death)
and damage to real property and tangible personal property for which
Airspan is legally liable and payments as set forth in Section 11 -
Patents and Copyrights. |
|
12.2 |
IN
NO EVENT SHALL AIRSPAN OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY OF THE
FOLLOWING: I) DAMAGES BASED ON ANY THIRD PARTY CLAIM, EXCEPT AS EXPRESSLY
PROVIDED FOR HEREIN; II) LOSS OF, OR DAMAGE TO, AXTEL’S RECORDS, FILES OR
DATA; OR III) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES (INCLUDING LOST PROFITS OR LOST SAVINGS), EVEN IF AIRSPAN IS
INFORMED OF THEIR POSSIBILITY. |
| 13. | Concessions |
|
13.1 |
Axtel
hereby warrants and represents that it and its affiliates in Mexico have
obtained the Concessions which will permit each of them to legally operate
all or a portion of the Products in Mexico. The Parties agree that Airspan
shall not deliver or install any Products, perform any Services or accept
any Orders hereunder unless Axtel or its affiliates (if applicable) have
been granted a Concession in Mexico for the use of such Products.
|
|
14. |
Changes or Substitution of Products |
|
14.1 |
At
any time, Airspan may implement changes to the Products, modify the
Products’ designs and Specifications or substitute the Products with ones
of similar or more recent design. The Parties shall mutually agree on the
Price of such changed or substituted Products. Such a change to or
substitution of the Products provided under this Agreement shall be
subject to the following requirements: (i) shall not adversely affect the
physical or functional interchangeability or the performance
Specifications of the Products, except as otherwise agreed in writing by
Axtel; (ii) the price for equivalent performance shall be the same or
lower than the price agreed hereunder, except as otherwise agreed in
writing by Axtel; (iii) any change or substitution of the Products shall
be functionally equivalent and compatible with the changed or substituted
Product, without the need for any other adaptations; and (iv) shall under
no circumstances either reduce or decrease Airspan’ warranty obligations
set forth in this Agreement. |
| 15. | Delayed Shipment of the Products or the Performance of the Services |
|
15.1 |
If
Axtel notifies Airspan less than thirty (30) days prior to the scheduled
delivery date of the Products (or if the Products have been manufactured
per the agreed upon schedule) that Axtel does not wish to take delivery
thereof at the scheduled time or that a site is not available to receive
such Products, or if Axtel fails to take delivery of such Products upon
their arrival at the applicable site, Airspan shall have the right to
place the Products in storage and Axtel shall bear all costs of demurrage,
restocking, warehousing, reloading, transporting, off-loading, and other
associated costs incurred by Airspan. All such costs shall be paid in full
within thirty (30) days of Axtel’s receipt of Airspan’ commercial invoice
therefor. |
|
15.2 |
If
Axtel notifies Airspan less than thirty (30) days prior to the scheduled
performance date of the Services that Axtel does not wish Airspan to
perform such Services at the scheduled time or that the Site is not
available for the performance of such Services, Airspan shall have the
right to delay the performance of the Services and Axtel
shall bear all associated and documented out of pocket travel and expense
costs incurred by Airspan. All such costs shall be paid in full within
thirty (30) days of Axtel’s receipt of Airspan’ commercial invoice
therefor. |
|
15.3 |
Site
facilities and physical specifications of equipment (including shelters,
fiber cabling, power, etc.) provided by Axtel for use with the Products
sold hereunder must meet Airspan’ installation and environmental
Specifications. Any testing required to verify the condition of Site
facilities and any required upgrades will be at Axtel’s expense.
|
| 16. | Termination; Survival |
|
16.1 |
Without
prejudice to any rights and remedies provided for hereunder, either Party
hereto may terminate at its option, this Agreement or the relevant Orders
as provided below, effective immediately, upon written notice to any other
Party, upon the occurrence of any of the following events or conditions
(each, an “Event
of Default”):
|
|
(i) |
the
other Party applies for or consents to the appointment of, or the taking
of possession by a receiver, custodian, trustee or liquidator of itself or
of all or a substantial part of its property,
|
| (ii) | the other Party makes a general assignment for the benefit of its creditors, |
|
(iii) |
the
other Party commences a voluntary proceeding under the bankruptcy,
insolvency or similar laws relating to relief from creditors generally,
|
|
(iv) |
the
other Party fails to contest in a timely or appropriate manner, or
acquiesces in writing to, any petition filed against it in an involuntary
proceeding under the bankruptcy, insolvency or similar laws relating to
relief from creditors generally, or any application for the appointment of
a receiver, custodian, trustee, or liquidator of itself or of all or a
substantial part of its property or its liquidation, reorganization,
dissolution or winding-up, or |
| (v) |
the
other Party materially fails to perform any term or condition under this
Agreement or any of its Annexes, which failure continues for a period of
thirty (30) days after written notice has been given to the breaching
Party; |
| (vi) |
if
Axtel becomes entitled to the maximum liquidated damages with respect to
the delivery of Products under any Order pursuant to Sections 3.4 and
3.4.1 above. |
|
|
|
16.2 |
The
respective obligations of each Party pursuant to Sections 1, 4, 5, 6, 7,
10, 11, 12, 16 and 18 hereof, and any other obligations of each Party
pursuant to this Agreement that by their nature would continue beyond the
termination, cancellation, or expiration hereof, shall survive such
termination, cancellation, or expiration.; provided,
however,
that if Axtel fails to make payment in accordance with the terms and
conditions hereof (subject to the cure period provided in Section 16.1
above), the Parties expressly agree that the following Sections hereof
shall not survive such termination, cancellation, or expiration: Sections
6 and 7 only with respect to the Products that were not paid in full by
Axtel; and provided,
further,
that Section 4 hereof shall survive such termination, cancellation, or
expiration only to the extent that Axtel is not in default of the payment
of the applicable Software license fees, if
any. |
| 17. | Airspan Procedures, Manuals and Documentation |
|
17.1 |
“Airspan
Procedures”
will consist of documents which describe in detail the engineering,
installation, commissioning, maintenance, troubleshooting and operation of
Product(s). The Airspan Procedures shall be provided in the English
language. Airspan shall provide the Airspan Procedures in Spanish if so
published. Airspan shall ship electronic documentation containing the
applicable Airspan Procedures to Axtel with the initial delivery of a
system release to Axtel. During the Term, Airspan shall, at no additional
charge to Axtel, deliver to Axtel, one set of electronic files with
updates, revisions and/or corrections of such Airspan Procedures as they
become available. Axtel may order additional copies of the Airspan
Procedures at Airspan’s then applicable prices. Axtel may use and
reproduce the Airspan Procedures in paper format for the purposes of
engineering, installing, commissioning, maintaining, troubleshooting and
operating the Products, subject to the limitations regarding Information
set forth in Section 10. Reproduction shall include the copyright or
similar proprietary notices. Axtel is responsible for ensuring proper
versions of the Airspan Procedures are printed and
distributed. |
| 18. | General |
|
18.1 |
Axtel
agrees that it will not export Products procured hereunder from Mexico
without Airspan's prior written consent. Airspan reserves the right to
assign any portion of an Order accepted under this Agreement, in whole or
in part, provided that such assignment shall be in compliance with the
provisions of Section 20 below if such assignment falls under the
situation provided for in Section 20 of this Agreement...
|
|
18.2 |
Axtel
agrees to comply with all laws applicable to it, including all applicable
export and import laws and regulations. In the event that any provision of
this Agreement or portions thereof are held to be invalid or
unenforceable, the remainder of this Agreement will remain in full force
and effect. |
|
18.3 |
The
terms and conditions of this Agreement, and its Annexes, form the complete
and exclusive agreement between Axtel and Airspan and replace any prior
oral or written communications and agreements regarding the subject matter
thereof. |
|
18.4 |
Any
changes to this Agreement must be made by mutual agreement in writing.
|
|
18.5 |
The
laws of the State of New York, United States of America govern this
Agreement, exclusive of its conflict of laws provisions; and nothing in
this Agreement affects any statutory rights of consumers that cannot be
waived or limited by contract. The United Nations Convention on the
International Sale of Goods shall not
apply. |
|
18.6 |
If,
within thirty (30) days from the date of any notice of dispute from a
Party to any other Party, such Parties are unable to resolve the issue,
then either Party may initiate the binding arbitration to resolve such
dispute by written notice to such other Party upon expiration of such
thirty (30) day period. Any dispute between the Parties arising in
connection with this Agreement shall be exclusively resolved by
arbitration pursuant to the Rules
of Conciliation and Arbitration of
the International Chamber of Commerce then in force. The arbitration
proceedings pursuant to this Section 18(c) shall take place in the English
language in the City of Miami, State of Florida, before a panel of three
(3) arbitrators appointed in accordance with the aforementioned rules. The
decision of the arbitrators shall be final and binding upon the Parties
and their respective successors and assigns. The decision and award
rendered by the arbitrators may be entered in any court of competent
jurisdiction and any such court may order the enforcement of such award
against the Parties and their respective successors and
assigns. |
|
18.7 |
EACH
PARTY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL
PROCEEDING ARISING OUT OF, OR RELATING TO, THIS AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED HEREIN, INCLUDING ANY ORDER ISSUED AND ACCEPTED
HEREUNDER. |
|
18.8 |
Notwithstanding
anything in this Agreement to the contrary, if the supply of the Products
or the performance of the Services by Airspan, or any portion thereof, or
the performance of any other obligation hereunder by any party is
prevented, delayed, interfered with, or interrupted by reason of a Force
Majeure Event, such prevention, delay, interference, or interruption shall
be deemed not to be a default pursuant to this Agreement and the time or
times for such performance or supply hereunder shall be extended by the
period or periods same is so prevented, delayed, interfered with, or
interrupted. The foregoing shall apply even though any such cause exists
or is foreseeable as of the date hereof. Neither Party shall be required
to change its usual business practices or methods or to assume or incur
other than its usual costs or expenses in order to mitigate, avoid, or
eliminate any Force Majeure Event or to reduce the period of any resulting
delay. Each Party shall notify the other Parties of any delay or failure
excused by this Section 18.9) and shall specify the revised performance
date as soon as practicable. Nothing contained in this Section 18.9 shall
affect any obligation of Axtel to make any payment when due in accordance
with this Agreement. |
|
18.9 |
All
notices pursuant to this Agreement will be in writing and deemed given
when delivered in person, by certified mail or courier service, or by
facsimile. |
|
18.10 |
The
relationship between Airspan and Axtel during the term hereof shall be
that of vendor and purchaser with respect to the purchase of the Hardware
and licensor and licensee with respect to license of the Software. A
Party’s agents, employees, representatives shall under no circumstances be
deemed employees, agents or representatives of the other Party or its
affiliates. |
|
18.11 |
All
work to be performed in connection with this Agreement shall be by
qualified workers or firms whose employees are not objectionable to the
trade unions that may be engaged in work on the premises. Airspan shall be
wholly responsible for all trade union relations in connection to its
employees and Axtel shall not be liable in any way through delays or
claims arising through such causes in connection to Airspan
employees. |
| 19. | Intentionally Left in Blank. |
| 20. | Assignment; Right of First Refusal |
|
20.1 |
Each
Party agrees not to assign or otherwise transfer this Agreement or its
rights under it, or delegate its obligations, without the other Party’s
prior written consent, and any attempt to do so is void. Notwithstanding
the foregoing, Airspan may assign or otherwise transfer this Agreement or
its rights under it, or delegate its obligations, to any of its
affiliates. Airspan may also assign or otherwise transfer this Agreement
or its rights under it, or delegate its obligations, to any purchaser of
the FWA Business without the Axtel’s prior written consent; provided
that: |
|
(i)
|
Airspan
shall provide to Axtel the soliciting or offering material used in
connection with any contemplated sale of the FWA Business (the
“FWA
Information”)
at the same time any such FWA Information is provided to any third party
potential purchaser (the “Potential
Purchasers”),
subject to execution by the Parties of a non-disclosure agreement in a
form and substance reasonably satisfactory to Airspan, but no less
restrictive on Axtel than the non-disclosure agreement executed with the
Potential Purchasers; and provided,
however,
that Airspan may not offer, solicit interest in or sell the FWA Business
to any company which is a direct competitor of Axtel or does not have the
necessary resources (human and/or technical), at Airspan’ reasonable
judgment, to manufacture the Products and/or to provide the technical
support required by Axtel, including without limitation, Teléfonos de
México, S.A. de C.V. or any of its affiliates (the “Restricted
Companies”); |
|
(ii) |
Airspan
hereby grants to Axtel a right of first refusal (“RFR”)
with respect to any offer received by Airspan from any third party which
Airspan proposes to accept (including any revised offers), allowing Axtel
to purchase the FWA Business on terms not less favorable than such offer,
subject to Axtel having made, within forty five (45) days after
Airspan
shall have delivered written
notice to Axtel of such offer or revised offer (the
“Vendor’s
Notice”), a
single deposit for the amount equal to five (5) percent of the amount of
the third party offer (the “Deposit”)
into an interest bearing escrow account. Once Airspan has received the
Deposit, Axtel shall have the right to perform a due diligence
investigation of the FWA Business, and Airspan shall be obligated to
promptly provide all the information and access that Axtel reasonably
requires for the evaluation of the FWA Business;
and |
|
(iii)
|
in
the event of any such sale to a purchaser other than Axtel, such new
vendor shall assume all of Airspan’s obligations under this Agreement.
|
|
20.2
|
If
Axtel exercises its RFR, Airspan and Axtel shall have ninety (90) days
from payment of the Deposit to negotiate in good faith and enter into a
purchase agreement pursuant to which Airspan will sell the FWA Business to
Axtel, unless a longer period of time is stated in the offer received from
the Potential Purchaser, in which case such longer period shall prevail
(the “Offer
Period”).
If the Parties have entered into such an agreement by the end of the Offer
Period, the Deposit shall be credited towards the purchase price of the
FWA Business. If the Parties have not entered into such an agreement by
the end of the Offer Period, Axtel shall forfeit in favor of Airspan the
Deposit, and Airspan shall have the right to sell the FWA Business to any
Potential Purchaser other than a Restricted Company, subject to the terms
and conditions of Section 20.3 below; provided,
however,
that if the terms of the proposed sale are more favorable to such
Potential Purchaser than the best offer (from Airspan’ perspective)
presented by Axtel to Airspan during the Offer Period, then the RFR shall
again apply to such sale, but Axtel shall not be obligated to provide any
additional Deposit. |
|
20.3 |
If
Axtel shall decline in any instance to exercise its RFR or the Parties
fail to enter into the purchase agreement as described in Section 20.2,
Airspan shall have the right for a period of one year from the date of
such declination or failure, to sell the FWA Business to a Potential
Purchaser (except if such Potential Purchaser is a Restricted Company)
without prior notice to Axtel, on terms which are not more beneficial to
such Potential Purchaser than those set forth in Vendor’s Notice. If the
foregoing conditions are not met, the RFR shall again apply to such sale;
provided,
however,
that the 90-day term provided in Section 20.2 above shall be reduced to
forty five (45) days and Axtel shall not be obligated to provide any
additional Deposit. |
| 21. | Airspan Security Instrument. |
|
21.1 |
The
Parties hereby acknowledge that the current Bank Guarantee granted by
Airspan to Axtel pursuant the Second Amendment No. 2 shall continue to
remain open until Airspan delivers to Axtel all the Products covered
currently by such Bank Guarantee (the Orders Guaranteed by Airspan).
Thereafter, Axtel shall agree to the release and termination of the Bank
Guarantee. In addition to the foregoing, the Parties hereby agree that, if
after the Effective Date of this Agreement, Axtel makes new payments in
the circumstances described in Section 21.2 below, Airspan shall obtain
and maintain a new Bank Guarantee to cover the respective Excess Exposure
Amount until such time as aggregate amounts paid fall below the Excess
Exposure Amount. |
|
21.2 |
The
Parties hereby acknowledge that, from time to time, Axtel may make
payments to Airspan under this Agreement such that the aggregate amount of
those payments for Orders where the related Product has not been delivered
may at times exceed US$10,000,000.00 (“Exposure
Limit”)
in respect of Orders that have not been fully delivered (“Orders
Guaranteed by Airspan”). |
|
21.3 |
Intentionally
Left in Blank. |
|
21.4 |
The
Parties agree that Airspan
will cause to be issued in favor of Axtel, at Airspan’s expense, when such
Exposure Limit is exceeded, one or more irrevocable standby letters of
credit or
bank guarantees
(together the “Bank
Guarantee”),
issued by Airspan’s UK bank at Axtel’s satisfaction, for an aggregate
amount equivalent to all the amounts paid by Axtel in excess of the
Exposure Limit (the “Excess
Exposure Amount”). |
|
21.5 |
The
Parties further agree that the aggregate value of the Bank Guarantee, as
measured and agreed by the parties at the end of each month, will continue
to be equal or greater than the likely peak Excess Exposure Amount for the
following month. |
|
21.6 |
The
Bank Guarantee will permit Axtel, on or before its expiry date, to draw
down the portion of the Bank Guarantee applicable to the funds received by
Airspan as a down payment with respect to the delivery covered by that
Bank Guarantee, upon the occurrence of any of the following events or
conditions: |
| (i) |
Airspan
applies for or consents to the appointment of, or the taking of possession
by a receiver, custodian, trustee or liquidator of itself or of all or a
substantial part of its property, |
| (ii) |
Airspan
makes a general assignment for the benefit of its
creditors, |
| (iii) |
Airspan
commences a voluntary proceeding under the bankruptcy, insolvency or
similar laws relating to relief from creditors
generally, |
| (iv) |
Airspan
fails to contest in a timely or appropriate manner, or acquiesces in
writing to, any petition filed against it in an involuntary proceeding
under the bankruptcy, insolvency or similar laws relating to relief from
creditors generally, or any application for the appointment or a receiver,
custodian, trustee, or liquidator or itself or of all or a substantial
part of its property or its liquidation, reorganization, dissolution or
winding-up. |
| (v) |
Airspan
fails to deliver Products ordered by Axtel under this Agreement, within a
period of thirty (30) days after the delivery date applicable for such
Products, pursuant the terms of this Agreement; provided (i) that after
fifteen (15) days following the date on which Airspan has failed to make a
delivery, Axtel has provided written notice to Airspan of such failure,
and (ii) that the thirty (30) day period shall be extended where the
failure is caused by Force Majeure Event, by the number of days for which
the Force Majeure Event is in existence (if the Force Majeure Event
continue for more than 60 days, Axtel will have the right to cancel the
respective Order(s) and to collect from the Bank Guarantee all applicable
payments paid to Airspan by Axtel for such
Product). |
| 22. | Second Lines Module. |
|
22.1 |
Airspan
hereby sells to Axtel the Second Lines Module of (i) all of the FWA RSS
Products purchased by Axtel before the Effective Date and (ii) all of the
FWA RSS Products that will be purchased by Axtel in the future; in
consideration for the Second Line Module, Axtel hereby agrees to pay
Airspan the amounts of US$[*] within five (5) days after the date of this
Agreement, subject to the issuance of the respective Order and the
delivery of the respective invoice. Axtel will issue the respective Order
no later than 2 days after the Effective Date of this Agreement; and
Airspan will issue the invoice no later than 2 days after receipt of the
Order. |
|
22.2 |
Once
Axtel has made the payment to Airspan mentioned in Section 22.1, Axtel
shall have acquired the Second Lines Module of all of the FWA RSS Products
purchased and to be purchased by Axtel, without being obligated to pay
Airspan any other additional amount or charge with respect to such use and
activation of the Second Lines Module of the FWA RSS
Products. |
| 23. | Purchase Commitment |
|
23.1 |
Axtel
hereby irrevocably agrees to purchase from Airspan the minimum annual
amounts of Products as further described in Annex
“K”
hereof. |
| 23. | Titles and Subtitles |
|
23.1 |
The
titles and subtitles used in this Agreement are for convenience only and
are not a part of this Agreement and do not in any way limit or amplify
the terms and provisions of this Agreement. |
| AXTEL, S.A. DE C.V. | AIRSPAN COMMUNICATIONS LIMITED | ||
| By: /s/ | By: /s/ | ||
|
|
| ||
| Name: Jose Antonio
Velasco Carmona Title: Legal Representative |
Name: Peter
Aronstam Title: Senior Vice President |
|
1. |
Change
Order |
| Any changes made by Customer after the effective date of the Agreement, resulting in adjustments to the content and/or specifications of the Products, Services, process, job schedule or other requirements shall be considered a change order (“Change Order”). The form of Change Order is attached hereto. |
| 1.1 | Customer shall issue a written communication to the Airspan Account Manager detailing the nature of the modifications it wishes to make. |
| 1.2 | The Airspan Account Manager shall return to Customer with an assessment of requirements to present a quotation. |
| 1.3 |
Upon
acceptance of Airspan’ quotation. Customer shall issue a Change Order in
the form attached hereto and deliver it to Airspan five (5) business days
from receipt of Airspan’ quotation. |
|
2. |
Non-Billable
Change Order |
| If changes to the content and specifications of the Products or Services after the Start Date of the Agreement are deemed non-billable to Customer by Airspan, “Non-Billable” shall be checked off on the Change Order |
|
3. |
Customer
Information |
| In cases where the Change Order is not based on models or merchandise, the Customer Information (CI) meeting shall be held and a related document shall be completed by Customer with the assistance of the Airspan’ Systems Application Engineer, capturing all network specifications. Customer shall approve this document prior to each request for quotation and subsequent Change Order |
| 1. |
This
Change Order is issued pursuant to Section 2 of the Purchase and License
Agreement, dated __________ (the “Agreement”), by and between Axtel, S.A.
de C.V. (“Customer”)
and Airspan Communications Limited. This Change Order and the Products and
Services to be supplied under this Change Order shall be subject to all
the terms and conditions set forth in the
Agreement. |
| 2. |
This
Change Order shall become effective upon execution by authorized
representatives of Airspan and Customer. |
| 3. |
Origin
and Description of Changes: |
| 4. |
Resulting
Adjustment |
| 1. | DOCUMENT SCOPE |
| 1.1 | Document Scope |
|
This
document details the definition of the FWA equipment to be supplied by
Airspan to AXtel. Note that “Qty.” refers to the quantity of a component
required for that configuration. Where the quantity of a component
required for a configuration differs from the unit of measure for that
component, the unit of measure is included in the description of that
component. Equipment can only be ordered in whole multiples of the
associated unit of measure. |
| 2.1.1 | FWA Description of Equipment |
| 2.1.1.1 | Intentionally Left in Blank |
| 2.1.1.2 | Customer Premise Equipment Kits. |
|
An F2 RSS Kit is defined as
follows: |
||
|
PEC |
Description |
Qty. |
|
NTEG17DA |
F2
RTU |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
NTEG99JE |
Drop
Cable (500M) |
0.04 |
|
NTEG99GR |
Dual
Jacket Drop
Cable Connector (50) |
0.02 |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 |
|
|
An F5 RSS Kit is defined as follows (RDA KIT
EXCLUDED): |
|
|
PEC |
Description |
Qty. |
|
NTEG18DA |
F5
RTU |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 |
|
|
An F5v2 Analog RSS Kit is defined as
follows: |
|
|
PEC |
Description |
Qty. |
|
NTEG18DB |
F5v2
Analog RTU |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 |
|
|
An F6 Single Model RSS Kit is defined as
follows: |
|
|
PEC |
Description |
Qty. |
|
NTEG19DE |
F6
RTU |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 |
| An RDA Kit is defined as follows: | ||
|
NTEG18FA |
RDA |
1 |
|
|
An F5 RSS Kit is defined as
follows: |
|
|
PEC |
Description |
Qty. |
|
NTEG18DA |
F5
RTU |
1 |
|
NTEG18FA |
RDA
Kit |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
PEC |
Description |
Qty. |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 |
|
NTEG99GR |
Dual
Drop
Cable Connector (50) |
0.02 |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 |
| 2.1.1.3 | Installation Brackets for F5 & F2 RSS. |
|
|
Compact Mounting
Bracket |
|
|
PEC |
Description |
Qty. |
|
NTEG19AJ |
Compact
Mounting Bracket (10) |
1 |
|
NTEG99DC |
Mounting
Coach Screw (200) |
0.015 |
|
NTEG99DD |
Washer
M8 (200) |
0.015 |
|
NTEG99DE |
Frame
Fixing(200) |
0.015 |
| 2.1.1.4 | Radio Basestation Kits |
| Discrete Radio Basestation Configurations. |
|
The following configurations are representative of
a typical installation. Specific installations may require variations on
these definitions. | |||
|
PEC |
Description |
18b
RBS |
27b
RBS |
|
NTED4575 |
Transceiver
Processor Module |
5 |
7 |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
5 |
7 |
|
NTEG77EC |
Transceiver
Masthead Unit Kit |
6 |
9 |
|
NTEG97PC |
Antenna
to TMU 4m Cable |
6 |
9 |
|
NTEG94BD |
1M
Pre-Fit Cabinet |
1 |
2 |
|
NTEG63AA |
Transceiver
Timer Module |
0 |
0 |
|
NTEG73AA |
Network
Management Module |
0 |
0 |
|
NTEG99CJ |
TMU
to Cabinet IF ½ ” cable (500m) |
0.6 |
0.9 |
|
NTEG91BA |
½ ”
IF Cable Connector Kit |
6 |
9 |
|
NTEG99CE |
TMU
to Cabinet Power cable (500m) |
0.6 |
0.9 |
|
NTEG93AA |
Power
Cable Connector Kit |
6 |
9 |
|
NTEG99CA |
TMU
to Cabinet Data Cable (500m) |
0.6 |
0.9 |
|
NTEG92AA |
Data
Cable Connector Kit |
6 |
9 |
|
PEC |
Description |
18b
RBS |
27b
RBS |
|
NTEG97MF |
120
Degree Horizontal Polarization Antenna |
Up
to 6 |
Up
to 9 |
|
NTEG97ME |
120
Degree Vertical Polarization Antenna |
Up
to 6 |
Up
to 9 |
|
NTEG97NF |
60
Degree Horizontal Polarization Antenna |
Up
to 6 |
Up
to 9 |
|
NTEG97NE |
60
Degree Vertical Polarization Antenna |
Up
to 6 |
Up
to 9 |
|
NTEG97NG |
40
Degree Vertical Polarization Antenna |
0 |
0 |
|
NTEG97NH |
40
Degree Horizontal Polarization Antenna |
0 |
0 |
|
NTEG94PA |
120
Ohms primary E1 cable |
1 |
2 |
|
NTEG94BD
1M Pre-Fit Cabinet | ||
|
PEC |
Description |
Qty. |
|
NTED4575 |
Transceiver
Processor Module |
1 |
|
NTEG63AA
|
Transceiver
Timer Module |
2 |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
1 |
|
NTEG73AA |
Network
Management Module |
1 |
|
NTEG7662 |
CABINET
CABLE SET TYPE 2 |
1 |
|
NTEG74BA |
Over
Voltage Protection Module |
3 |
|
NTEG76BA |
ITS
Fan Tray Assembly |
1 |
|
NTEG76CC |
Secondary
DC Breaker Rack Filtered |
1 |
|
NTEG76FB |
I.T.S
Basestation Diversity Sub Rack |
1 |
|
NTEG76GA |
I.T.S
U.K Maintenance Port Assembly |
1 |
|
NTEG94AN |
1.0M
Cabinet Floor Mounting Plinth |
1 |
|
NTEG94FA |
Alarm
Connector Block |
1 |
|
NTEG94QA |
1.0M
Internal ITS Cabinet |
1 |
|
NTEG77EC
Transceiver Masthead Unit Kit | ||
|
PEC |
Description |
Qty. |
|
NTEG77CA |
T.M.U./T.A.S.
Ground Bond Kit |
1 |
|
NTEG77DA |
Sun
Shield Assembly |
1 |
|
NTEG77GB |
T.M.U.
Assemble BF Band (100MHz) |
1 |
|
P0821020 |
U
Bolt 61 C R S |
2 |
|
P0821021 |
U
Bolt 126 C R S |
2 |
|
P0834843 |
T.M.U.
Mounting Bracket V3 |
1 |
| 2.1.1.5 | Discrete Radio Basestation Upgrade Configurations. |
|
|
The following configurations are representative of
a typical installation, eg. 45m cable runs assumed. Specific installations
may require variations on these definitions. | ||
|
PEC |
Description |
18b
to 27b Upgrade |
PDS
Upgrade to 18b ITS |
|
NTED4575 |
Transceiver
Processor Module |
2 |
0 |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
2 |
0 |
|
NTEG77EC |
Transceiver
Masthead Unit Kit |
3 |
0 |
|
NTEG97PC |
Antenna
to TMU 4m Cable |
3 |
0 |
|
NTEG94BD |
1M
Pre-Fit Cabinet |
1 |
0 |
|
NTEG63AA |
Transceiver
Timer Module |
0 |
0 |
|
NTEG73AA |
Network
Management Module |
0 |
0 |
|
NTEG99CJ |
TMU
to Cabinet IF1/2” cable (500m) |
0.3 |
0 |
|
NTEG91BA |
1/2”
IF Cable Connector Kit |
3 |
0 |
|
NTEG99CE |
TMU
to Cabinet Power cable (500m) |
0.3 |
0 |
|
NTEG93AA |
Power
Cable Connector Kit |
3 |
0 |
|
NTEG99CA |
TMU
to Cabinet Data Cable (500m) |
0.3 |
0 |
|
NTEG92AA |
Data
Cable Connector Kit |
3 |
0 |
|
NTEG97MF |
120
Degree Horizontal Polarization Antenna |
Up
to 3 |
0 |
|
NTEG97ME |
120
Degree Vertical Polarization Antenna |
Up
to 3 |
0 |
|
NTEG97NF |
60
Degree Horizontal Polarization Antenna |
Up
to 3 |
0 |
|
NTEG97NE |
60
Degree Vertical Polarization Antenna |
Up
to 3 |
0 |
|
NTEG97NG |
40
Degree Vertical Polarization Antenna |
0 |
0 |
|
NTEG97NH |
40
Degree Horizontal Polarization Antenna |
0 |
0 |
|
NTEG71HA |
Transceiver
processor Module - Packet Data |
0 |
2 |
|
N/A |
Packet
Data Software Activation Fee |
0 |
1 |
| 2.1.1.6 | FWA Software. |
|
PEC |
Description |
Qty. |
|
N/A |
Basestation
Packet Data Software Activation Fee |
1 |
|
RMT
SOFTWARE LICENSE FEE |
1 | |
| 2.1.1.7 | FWA OA&M Equipment. |
| Field Engineering Terminal (FET). |
|
PEC |
Description |
Qty. |
|
NTEG30AN |
FET
System Complete (LINUX)on Panasonic CF27 |
1 |
|
NTEG30AF |
LINUX
FET Software Application Kit for Panasonic CF27 |
1 |
PEC |
Description |
Qty. |
|
NTEG24BF |
100
MHz Generic Survey Kit |
1 |
|
NTEG10DCBV |
RSS
Installation Sub-Set Documentation |
1 |
|
P0872025 |
Large
Belt |
1 |
|
NTEG24BE |
RTU
SAK/Handle Pole Kit (5.5m extension kit) |
1 |
|
NTEG22EB |
RTU
SAK/Handle Assembly |
1 |
|
A0734347 |
GPS |
1 |
|
A0658055 |
Linesman
Phone U.S. |
1 |
|
PEC |
Description |
Qty. |
|
NTEG24AA |
100MHz
Generic Maintenance Kit |
1 |
|
NTEG21ND |
PSA
Mains Adapter U.S. |
1 |
|
A0745625 |
RMT
Mains Adapter U.S. |
1 |
|
A0657248 |
Modem |
1 |
|
A0655833 |
Multimeter |
1 |
|
NTEG21PB |
Vehicle
charging Cable |
1 |
|
A0743766 |
RMT
Docking Holster |
1 |
|
|
Radio Element Manager
(REM). |
|
|
The following configurations are representative of
a typical installation. Specific installations may require variations on
these definitions. |
||
|
PEC |
Description |
Qty. |
|
NTEG43AC |
HP
Unix Server |
1 |
|
NTEG41GD |
REM
Redundancy Upgrade Kit with Online Backup |
1 |
|
NTEG41EG |
REM
Processor Upgrade Kit |
1 |
|
A0784688 |
HP
3.5” hot swappable drive for HP D-CAL |
1 |
|
NTEG43AA |
HP
Client Workstation |
1 |
|
NTEJ40BK |
Radio
Element Manager Software Platform 4.4.2 |
1 |
|
NTEG42CB |
Snmp
Ethernet Network Mgt. Card Type 2 |
1 |
|
NTEG42BC |
Network
Hub 16 Slot Chassis,Fantray, Hipernmc & Dual Psu |
1 |
|
NTEG42FB |
60
Channel Netserver Ethernet L A N Card |
1 |
|
NTEG42GM |
Quad
Modem Card With S/Ware Type 1 |
1 |
|
NTEG43AD |
Unix
Server annual support |
1 |
|
NTEG43AB |
Client
Workstation annual support |
1 |
|
NTEJ40GC |
Remedy
ARS Support |
1 |
|
NTEJ40JC |
Oracle
RDBMS Support |
1 |
|
A0743702 |
Openview
SW Support |
1 |
|
NTEG42KA |
Network
Hub Annual SW Maintenance |
1 |
|
A0743715 |
SW
support CLEO |
1 |
|
A0740374 |
Power
cord grounded North America |
0 |
|
NTEJ40AE |
REM
Exceed SW |
1 |
|
NTEG41HB |
10
BASE-T SWITCHING HUB-24R |
1 |
| 2.1.1.8 | FWA Equipment Spares. |
|
PEC |
Description |
Qty.
Per |
|
NTED4575 |
Transceiver
Processor Module |
1 |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
1 |
|
NTEG77EC |
Transceiver
Masthead Unit Kit |
1 |
|
NTEG97PC |
Antenna
to TMU 4m Cable |
1 |
|
NTEG76BA |
ITS
Fan Tray Assembly |
1 |
|
NTEG76CC |
Secondary
DC Breaker Rack Filtered |
1 |
|
NTEG76FB |
I.T.S
Basestation Diversity Sub Rack |
1 |
|
NTEG76GA |
I.T.S
U.K Maintenance Port Assembly |
1 |
|
NTEG94QA |
1.0M
Internal ITS Cabinet |
1 |
|
NTEG74BA |
Over
Voltage Protection Module |
3 |
|
NTEG63AA |
Transceiver
Timer Module |
1 |
|
NTEG73AA |
Network
Management Module |
1 |
|
NTEG99CJ |
TMU
to Cabinet IF ½”Cable |
500m |
|
NTEG91BA |
½”
IF Cable Connector Kit |
1 |
|
NTEG99CE |
TMU
to Cabinet Power Cable |
500m |
|
NTEG93AA |
Power
Cable Connector Kit |
1 |
|
NTEG99CA |
TMU
to Cabinet Data Cable |
500m |
|
NTEG92AA |
Data
Cable Connector Kit |
1 |
|
NTEG97ME |
120
Degree Vertical Polarization Antenna |
1 |
|
PEC |
Description |
Qty.
Per |
|
NTEG97MF |
120
Degree Horizontal Polarization Antenna |
1 |
|
NTEG97NE |
60
Degree Vertical Polarization Antenna |
1 |
|
NTEG97NF |
60
Degree Horizontal Polarization Antenna |
1 |
|
NTEG97NG |
40
Degree Vertical Polarization Antenna |
1 |
|
NTEG97NH |
40
Degree Horizontal Polarization Antenna |
1 |
|
NTEG71HA |
Transceiver
Processor Module - Packet Data |
1 |
|
NTEG18DA |
F5
RTU |
1 |
|
NTEG18FA |
RDA
Kit |
1 |
|
NTEG12FA |
RPCU |
1 |
|
A0636762 |
RPCU
Battery |
1 |
|
NTEG12CL |
RPCU
Power Cord |
1 |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
|
NTEG99JE |
Dual
Jacket Drop Cable |
500m |
|
NTEG99GR |
Dual
Jacket Drop Cable Connector |
50 |
|
NTEG99CZ |
Drop
Cable Connector Pins |
500 |
|
NTEG17DA |
F2
RTU |
1 |
|
NTEG19DE |
F6
RTU |
1 |
|
NTEG18DB |
F5v2
RTU |
1 |
| 1. | Scope |
| 1.1 | This section defines the essential performance characteristics of the Airspan Internet Fixed Wireless Access system (Internet FWA). The scope of the section is confined to the airside equipment that supports wireless transmission in the local loop, i.e. that part of the system from the Base-station network interface to the subscriber premises terminal interface (telephone socket), together with associated network management operations systems in the element management layer. The specifications for the switch, service gateway and other associated backhaul equipment are therefore specifically excluded from this section. |
| 2.1 | General description |
| 2.1.1 | Intentionally Left in Blank |
| 2.1.1.1 | Purpose of Internet FWA |
| 2.1.2 | Sub-systems |
| · |
Remote
Service System (RSS) |
| · |
Radio
Base Station (RBS) |
| · |
Radio
Element Manager (REM) |
| · |
RSS
Installation System (RIS) |
| · |
Field
Engineering Terminal (FET) |
| 2.1.3 | External interfaces |
| · |
Analogue
line interface at the RSS |
| · |
Packet
data interface at the RSS |
| · |
A.C.
power interface at the RSS |
| · |
PCM
(E1) interface at the RBS |
| · |
Packet
data (E1) interface at the RBS |
| · |
D.C.
power interface at the RBS |
| · |
External
alarm interface at the RBS |
| · |
Analogue
line interface at the RIS. This is used to connect the RMT to the REM to
download provisioning data. |
| · |
Analogue
line interface at the REM |
| · |
Ethernet
interface at the REM. This is used to connect the REM to higher-layer
operations systems. |
| 2.2 | Physical characteristics |
| 2.2.1 | RSS transceiver unit (RTU) |
| 2.2.1.1 | Mechanical |
| 2.2.1.2 | Environmental |
| 2.2.2 | RSS power and connection unit (RPCU) |
| 2.2.2.1 | Mechanical |
| 2.2.2.2 | Electrical |
| 2.2.2.3 | Environmental |
| 2.2.3 | RSS data adaptor (RDA) |
| 2.2.3.1 | Mechanical |
| 2.2.3.2 | Environmental |
| 2.2.4 | Integrated transceiver system (ITS) indoor equipment |
| 2.2.4.1 | Mechanical |
| 2.2.4.2 | Environmental |
| 2.2.5 | Integrated transceiver system (ITS) masthead equipment |
| 2.2.5.1 | Mechanical (TMU) |
| 2.2.5.2 | Environmental |
| 2.3 | Radio system |
| 2.3.1 | General description of the air interface |
| 2.3.1.1 | Physical layer |
| 2.3.1.2 | Channel plan |
| 2.3.1.3 | MAC layer for PSTN traffic |
| 2.3.1.4 | MAC layer for the Packet data service |
| 2.3.2 | RF performance of the ITS equipment |
| 2.3.2.1 | Maximum transmit power |
| 2.3.2.2 | Transmitter implementation loss |
| 2.3.2.3 | Spectrum due to modulation |
|
Channel
|
Mean
power (dBc)
|
|
N |
0
dBc (by definition) |
|
N
±
1 |
£
-24.5 dBc |
|
N
±
2 |
£
-40 dBc |
|
N
±
3 |
£
-50 dBc |
|
Any
other channel |
£
-60 dBc or -60 dBm (whichever is greater) |
| 2.3.2.4 | Minimum receiver sensitivity |
| 2.3.2.5 | Receiver selectivity |
|
Channel
|
Carrier/Interference
ratio for BER = 10-3
|
|
N |
£
14.4 dB |
|
N
±
1 |
£
-15.5 dB |
|
N
±
2 |
£
-58.5 dB |
|
Any
other channel |
£
-84.5 dBc |
| 2.3.3 | RF performance of the RSS equipment |
| 2.3.3.1 | Maximum transmit power |
| 2.3.3.2 | Transmitter implementation loss |
| 2.3.3.3 | Spectrum due to modulation |
|
Channel
|
Mean
power (dBc)
|
|
N |
[*] |
|
N
±
1 |
[*] |
|
N
±
2 |
[*] |
|
N
±
3 |
[*] |
|
Any
other channel |
[*] |
| 2.3.3.4 | Minimum receiver sensitivity |
| 2.3.3.5 | Receiver selectivity |
|
Channel
|
Carrier/Interference
ratio for BER = 10-3
|
|
N |
[*] |
|
N
±
1 |
[*] |
|
N
±
2 |
[*] |
|
N
±
3 |
[*] |
|
N
±
4 |
[*] |
|
N
±
5 |
[*] |
|
Any
other channel |
Blocking
specification applies |
| 2.3.4 | Automatic power control |
| 2.3.5 | Combining diversity |
| 2.3.6 | Dynamic carrier list management |
| 2.4 | Equipment configurations |
| 2.4.1 | RBS configurations |
|
Base
station configuration
|
ITS
sector organisation
|
Circuit-switched
E1s
|
Packet-switched
E1s
|
Maximum
number of E1 connections
|
|
18-carrier,
tri-sector, Type I |
6.6.6 |
6 |
0,
2 |
8 |
|
26-carrier,
tri-sector, Type II |
6.6.5 |
6 |
0,
2 |
11 |
|
3.3.3 |
3 |
0 | ||
|
26-carrier,
tri-sector, Type III |
9.8 |
6 |
0,
2 |
13 |
|
9 |
3 |
0,
2 | ||
|
26-carrier,
tri-sector, Type IV |
9.9 |
6 |
0,
2 |
13 |
|
8 |
3 |
0,
2 | ||
|
27-carrier,
tri-sector, Type I |
6.6.6 |
6 |
0,
2 |
11 |
|
3.3.3 |
3 |
0 | ||
|
27-carrier,
tri-sector, Type II |
9.9 |
6 |
0,
2 |
13 |
|
9 |
3 |
0,
2 | ||
|
48-carrier,
tri/hex-sector |
6.6.4 |
5 |
0,
2 |
21 |
|
6.6.4 |
5 |
0,
2 | ||
|
6.6.4 |
5 |
0,
2 |
| · |
Where
PDS is required at an ITS, two TPM-PDs must be
fitted. |
| · |
Each
TPM requires one E1 connection between the ITS and the local
exchange. |
| · |
Each
TPM-PD requires one E1 connection between the ITS and the service
gateway. |
| 2.4.2 | PSTN traffic capacity |
|
Base
station configuration
|
Reference
capacity (E)
| |
|
Soft
sector = 0%
|
Soft
sector = 10%
| |
|
18-carrier,
tri-sector, Type I |
[*] |
[*] |
|
26-carrier,
tri-sector, Type III & IV |
[*] |
[*] |
|
27-carrier,
tri-sector, Type II |
[*] |
[*] |
|
48-carrier,
tri/hex-sector |
[*] |
[*] |
| 2.4.3 | Packet data traffic capacity |
| 2.4.3.1 | Number of packet channels at an ITS |
| · |
Packet
data can be supported by ITSs with sector arrangement 6.6.6, 6.6.5, 8, 9,
9.8, 9.9, 6.6.4 (tri/hex) |
| · |
All
packet channels consist of 6 physical channel
pairs |
| · |
An
ITS that supports PDS has two TPM-PDs |
| · |
One
TPM-PD may support zero to four packet channels
inclusive |
| · |
One
ITS supports a maximum of 36 physical channels (i.e. six packet
channels) |
| · |
The
largest packet partition allowed in one sector is three packet
channels |
| · |
In
bi-sector or tri-sector ITSs, if the ITS provides PDS then each sector
must have at least one packet channel |
| · |
In
a tri-sector ITS, the sum of the number of packet channels in the smallest
two packet partitions must not exceed four. This ensures that sectors will
not be split across TPM-PDs. |
| 2.4.3.2 | Number of simultaneous PPP and MAC connections |
| · |
700
packet data subscribers per ITS |
| · |
[*]
simultaneous PPP connections per ITS |
| · |
[*]
simultaneous active MAC connections per packet
channel |
| · |
[*]
simultaneous active MAC connections per
TPM-PD |
| · |
[*]
simultaneous active MAC connections per ITS |
| 2.4.3.3 | Traffic capacity of a packet channel |
| 2.4.3.4 | Peak throughput for a single PDS user |
| 2.4.3.5 | Reduction in PSTN capacity |
|
Base
station configuration
|
Reference
capacity (E)
| |
|
One
packet channel in each sector
|
Two
packet channels in each sector
| |
|
26-carrier,
tri-sector, Type III & IV |
194.0 |
178.0 |
|
48-carrier,
tri/hex-sector |
327.0 |
279.0 |
| 2.5 | External interfaces |
| 2.5.1 | ITS to transmission system |
| 2.5.2 | ITS to local exchange |
| 2.5.3 | ITS to packet data network |
| · |
PPP:
Internet engineering task force (IETF) STD 51, ‘The point to point
protocol’ |
| · |
IP:
IETF RFC 791, ‘Internet protocol’ |
| · |
UDP:
IETF RFC 768, ‘User datagram protocol’ |
| · |
L2TP:
IETF RFC 2661, ‘Layer two tunnelling protocol
(L2TP)’ |
| 2.5.4 | RDA to PC |
| · |
Asynchronous
serial interface (commonly known as RS-232) as defined in
ANSI/TIA/EIA-232-F-1997, Interface Between Data Terminal Equipment and
Data Circuit-Terminating Equipment Employing Serial Binary Data
Interchange, and |
| · |
Universal
Serial Bus (USB), using the ‘full-speed’ option, as defined in Universal
Serial Bus specification, Rev. 1.1 and USB class definitions for
communications devices, Rev. 1.0. |
| 2.5.5 | Shortly after the introduction of the New F6 RSS unit the RDA will be replaced with a dongle that will provide the same functionality as the existing RDA unit. |
| 2.6. | Additional Specifications |
| 2.6.1 | In addition to the Product’s Specifications set forth in this Annex D, the Parties agree to include as part of this Annex D the Product’s Specifications that will be set forth in the Compact Discs to be named as: (i) Internet Fixed Wireless Access, MR 14.0.3 “Customer Documentation Suite” and (ii) Internet Fixed Wireless Access, Maintenance Release MR 14.0.3 System Line Up that will be delivered with MR14.03 in February 2003. |
| 2.6.2 | New RSS Unit |
| · |
Airspan
shall supply a single variant of the RSS. In particular, all RTUs will
contain a packet data interface suitable for interconnection with the
existing RDA. |
| · |
The
48 volt indoor power supply, known as the RPCU, shall be revised to remove
unused functionality. |
| · |
The
RTU environmental specification shall be changed so that the low operating
temperature limit will be -20 C rather than -40
C. |
| · |
The
New RSS will incorporate the original Drop Cable Connector (NTEG
99GR) |
| · |
Eliminate
the mains buzzer functionality, which is understood to be disabled by the
Axtel installation teams. |
| · |
Remove
the 2 secondary RJ11 sockets: It is understood that a remote RJ11 Box is
the preferred Axtel method of installation.
|
| · |
Restrict
the mains input voltage to Mexican requirements: The current RPCU is
designed for the global marketplace and operates with input voltages from
85volts to 270volts ac. The power supply will be redesigned specifically
to suit Mexican requirements (88volts to 132 volts ac). Output power
ratings will remain unchanged. |
| · |
The
RPCU plastics material will remain essentially unchanged, but will
incorporate additional spacer/wider lugs and the blanking of the fins to
reduce the likelihood of Water and Bug. |
| a) |
Supplier
Part or Service Number if available |
| b) |
Manufacturer
Part Number if different to supplier |
| c) |
Part
or Service Description |
| d) |
Quantity |
| e) |
Unit
of Measure |
| f) |
Requested
Deliver Time or Date |
| g) |
Delivery
Location when applicable |
| h) |
Part
Number (Serial Profile applicable) |
| a) |
Supplier
Quotation Number |
| b) |
Supplier
Part or Service Number |
| c) |
Manufacturer
Part Number if different to Supplier’s |
| d) |
Part
or Service Description |
| e) |
Quantities |
| f) |
Unit
of Measure |
| g) |
Part
Number (Serial Profile applicable) |
| h) |
Unit
Price as defined in Annex F of the Agreement (Price of Unit of a part
number may be a part of a package or the price when Axtel want to buy
separate) |
| i) |
Extended
Price |
| j) |
Warranty
Terms and Conditions if applicable |
| k) |
Payment
Terms |
| l) |
Expiration
Date |
| m) |
Delivery
Time per Item |
| n) |
Delivery
Site or Delivery Location when applicable |
| o) |
Agreement
Name |
| a) |
Purchase
Order Number |
| b) |
Purchase
Order Date |
| c) |
Supplier
Quotation Number if applicable |
| d) |
Requested
Delivery Date per each item |
| e) |
Axtel
Part Number |
| f) |
Supplier
Part or Service Number as per Annex C or quotation
|
| g) |
Manufacturer
Part Number if different to Supplier when applicable
|
| h) |
Part
or Service Description |
| i) |
Quantities
per each item |
| j) |
Unit
of Measure |
| k) |
Unit
Price as defined in Annex F of the Agreement
|
| l) |
Extended
Price |
| m) |
Billing
Instructions |
| n) |
Payment
Terms as per signed Agreement |
| o) |
Shipping
Instructions and Delivery Location |
| p) |
Agreement
Name |
| q) |
Wording
expressing “Purchase Order 100% binding and
non-cancelable” |
| r) |
Wording
referencing Terms and Conditions to Agreement
signed |
| s) |
Special
wording when applicable |
| a) |
Axtel’s
freight representative shall collect the Products at the Airspan factory
or designated warehouse, as applicable and shall sign the corresponding
Freight Bill which will constitute the sole Proof of Delivery (the
“Product
Delivery”). |
| b) |
If,
for whatever reason, the customer’s freight representative does not
collect the Products within the aforementioned period of three business
days, Delivery of the products shall be deemed 100% complete (the
“Product
Delivery”).
In such case, Proof of Delivery shall be the unsigned Freight
Bill. |
| a) |
Official
name and address of Axtel as follows: |
| b) |
Purchase
Order Number (s) |
| c) |
Invoice
Number |
| d) |
Invoice
date |
| e) |
Supplier
Quotation Number if applicable |
| f) |
Supplier
Part or Service Number if applicable |
| g) |
Axtel
part Number. |
| h) |
Manufacturer
Part Number if different to Supplier when applicable
|
| i) |
Part
or Service Description |
| j) |
Quantities
per each item |
| k) |
Unit
of Measure |
| l) |
Unit
Price for Equipment or Services. |
| m) |
Extended
Price for Equipment or Services. |
| n) |
Payment
Terms |
| o) |
Delivery
Location for Services when applicable |
| p) |
Agreement
Name |
| q) |
Supplier
Name and Address |
| r) |
Service
Receipt Acceptance Number or Good Receipt Acceptance Number as
applicable. |
| · |
Proof
of Delivery |
| · |
Packing
List. |
| · |
Packing
List including the material part number that Axtel and Aisrpan manage with
a serial number. |
| · |
Certificate
of Origin (NAFTA Certificate, if it
applies) |
| · |
Copy
of Original Invoice |
| · |
Copy
of Original Invoice |
| · |
Packing
List with product serial number when
applicable |
| · |
Certificate
of Origin (NAFTA Certificate, if it
applies) |
| · |
Document
Date |
| · |
Purchase
Order Number (s) |
| · |
Invoice
Number(s) |
| · |
Delivery
Date |
| · |
Acceptance
Note and Goods Receipt Number |
| · |
Refusal
Note describing the reasons in writing (if applicable) in accordance with
the terms of the Agreement |
| · |
Document
Date |
| · |
Purchase
Order Number |
| · |
Date
of Service Completion |
| · |
Acceptance
Note and Service Receipt Acceptance Number |
| · |
Refusal
Note describing the reasons in writing (if
applicable) |
|
PEC |
Description |
Qty. |
Ext.
Price CIP USD |
|
NTEG18DA |
F5
RTU |
1 |
|
|
NTEG12FA |
RPCU |
1 | |
|
A0636762 |
RPCU
Battery |
1 | |
|
NTEG12CL |
RPCU
Power Cord |
1 | |
|
NTEG12FB |
RPCU
Safety Booklet |
1 | |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 | |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 | |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 | |
|
[*] | |||
|
PEC |
Description |
Qty. |
Ext.
Price CIP USD |
|
NTEG18DB |
F5v2
Analog RTU |
1 |
|
|
NTEG12FA |
RPCU |
1 | |
|
A0636762 |
RPCU
Battery |
1 | |
|
NTEG12CL |
RPCU
Power Cord |
1 | |
|
NTEG12FB |
RPCU
Safety Booklet |
1 | |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 | |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 | |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 | |
|
[*] | |||
|
PEC |
Description |
Qty. |
Ext.
Price CIP USD |
|
NTEG19DE |
F6
RTU |
1 |
|
|
NTEG12FA |
RPCU |
1 | |
|
A0636762 |
RPCU
Battery |
1 | |
|
NTEG12CL |
RPCU
Power Cord |
1 | |
|
NTEG12FB |
RPCU
Safety Booklet |
1 | |
|
NTEG99JE |
Drop
Cable (500m) |
0.04 | |
|
NTEG99GR |
Drop
Cable Connector (50) |
0.02 | |
|
NTEG99CZ |
Drop
Cable Connector Pins (500) |
0.02 | |
|
$
[*] | |||
|
PEC |
Description |
Qty. |
Ext.
Price CIP USD |
|
NTEG18FA |
RDA
or Dongle |
1 |
|
|
Right
to use fee of PD functionality included |
|||
|
$
[*] | |||
|
PEC |
Description |
Qty. |
Ext.
Price CIP USD |
|
NTEG19AJ |
Compact
Mounting Bracket (10) |
1 |
|
|
NTEG99DC |
Mounting
Coach Screw (200) |
0.015 |
|
|
NTEG99DD |
Washer
M8 (200) |
0.015 |
|
|
NTEG99DE |
Frame
Fixing(200) |
0.015 |
|
|
$[*] |
|
PEC |
Description |
18b
RBS |
27b
RBS |
|
NTED4575 |
Transceiver
Processor Module |
5 |
7 |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
5 |
7 |
|
NTEG77EC |
Transceiver
Masthead Unit Kit |
6 |
9 |
|
NTEG97PC |
Antenna
to TMU 4m Cable |
6 |
9 |
|
NTEG94BD |
1M
Pre-Fit Cabinet |
1 |
2 |
|
NTEG63AA |
Transceiver
Timer Module |
0 |
0 |
|
NTEG73AA |
Network
Management Module |
0 |
0 |
|
NTEG99CJ |
TMU
to Cabinet IF 1/2” cable (500m) |
0.6 |
0.9 |
|
NTEG91BA |
1/2”
IF Cable Connector Kit |
6 |
9 |
|
NTEG99CE |
TMU
to Cabinet Power cable (500m) |
0.6 |
0.9 |
|
NTEG93AA |
Power
Cable Connector Kit |
6 |
9 |
|
NTEG99CA |
TMU
to Cabinet Data Cable (500m) |
0.6 |
0.9 |
|
NTEG92AA |
Data
Cable Connector Kit |
6 |
9 |
|
NTEG97NE |
60
Degree Vertical Polarization Antenna |
0 |
0 |
|
NTEG97ME |
120
Degree Vertical Polarization Antenna |
6 |
9 |
|
NTEG94PA |
120
0hms primary E1 Cable |
1 |
2 |
|
Ex-Works
Price USD |
$[*] |
$[*] | |
|
NTEG94BD
1M Pre-Fit Cabinet | ||
|
PEC |
Description |
Qty. |
|
NTED4575 |
TRANSCEIVER
PROCESSOR MODULE |
1 |
|
NTEG63AA
|
TRANSCEIVER
TIMER MODULE |
2 |
|
NTEG72AD |
TRANSCEIVER
BASEBAND MODULE COMBINING DIVERSITY |
1 |
|
NTEG73AA |
NETWORK
MANAGEMENT MODULE |
1 |
|
NTEG7762 |
CABINET
CABLE SET TYPE 2 |
1 |
|
NTEG74BA |
OVER-VOLTAGE
PROTECTION MODULE |
3 |
|
NTEG76BA |
ITS
FAN TRAY ASSEMBLY |
1 |
|
NTEG76CC |
SECONDARY
DC BREAKER RACK FILTERED |
1 |
|
NTEG76FB |
I.T.S
Basestation DIVERSITY SUB RACK |
1 |
|
NTEG76GA |
I.T.S
U.K MAINTENANCE PORT ASSEMBLY |
1 |
|
NTEG94AN |
1.0M
CABINET FLOOR MOUNTING PLINTH |
1 |
|
NTEG94FA |
ALARM
CONNECTOR BLOCK |
1 |
|
NTEG94QA |
1.0M
INTERNAL I.T.S. CABINET |
1 |
|
NTEG77EC
Transceiver Masthead Unit Kit | ||
|
PEC |
Description |
Qty. |
|
NTEG77CA |
T.M.U./T.A.S.
GROUND BOND KIT |
1 |
|
NTEG77DA |
SUN
SHIELD ASSEMBLY |
1 |
|
NTEG77GB |
T.M.U.
ASSY BF-BAND (100MHz) |
1 |
|
P0821020 |
U
BOLT 61 C R S |
2 |
|
P0821021 |
U
BOLT 126 C R S |
2 |
|
P0834843 |
T.M.U.
MOUNTING BRACKET V3 |
1 |
|
PEC |
Description |
PDS
Upgrade |
|
NTEG71HA |
Transceiver
processor Module - Packet Data |
2 |
|
N/A |
Packet
Data Software Activation Fee |
1 |
|
Ex-Works
Price USD |
$[*] | |
|
PEC |
Description |
Qty. |
Ex-Works
Price USD |
|
N/A |
RMT
Data Software Activation Fee |
1 |
To
be Quoted |
|
PEC |
Description |
Qty. |
Ex-Works
Price USD |
|
NTEG30AN |
FET
System Complete (LINUX)on Panasonic CF27 |
1 |
$[*] |
|
NTEG30AF |
LINUX
FET Software Application Kit for Panasonic CF27 |
1 |
$[*] |
|
PEC |
Description |
Qty. |
|
NTEG24BF |
100
MHz Generic Survey Kit |
1 |
|
NTEG10DCBV |
RSS
Installation Sub-Set Documentation |
1 |
|
P0872025 |
Large
Belt |
1 |
|
NTEG24BE |
RTU
SAK/Handle Pole Kit (5.5m extension kit) |
1 |
|
NTEG22EB |
RTU
SAK/Handle Assembly |
1 |
|
A0734347 |
GPS |
1 |
|
A0658055 |
Linesman
Phone U.S. |
1 |
|
NTEG24AA |
100MHz
Generic Maintenance Kit |
1 |
|
NTEG21ND |
PSA
Mains Adapter U.S. |
1 |
|
A0745625 |
RMT
Mains Adapter U.S. |
1 |
|
A0657248 |
Modem |
1 |
|
A0655833 |
Multimeter |
1 |
|
NTEG21PB |
Vehicle
charging Cable |
1 |
|
A0743766 |
RMT
Docking Holster |
1 |
|
CIP
Price
USD |
$[*] |
|
Description |
Qty. | |
|
NTEG43AC |
HP
Unix Server |
1 |
|
NTEG41GD |
HASS
Functionality |
1 |
|
NTEG41GE |
Dual
Processor Functionality |
1 |
|
NTEG43AA |
HP
Client Workstation |
1 |
|
NTEJ40BN |
Radio
Element Manager Software Platform |
1 |
|
NTEG42BC |
Network
Hub 16 Slot Chassis,Fantray,Hipernmc, Dual Psu |
1 |
|
NTEG42FB |
HyperARC |
1 |
|
NTEG42GM |
Quad
Modem Card With S/Ware Type 1 |
1 |
|
NTEG43AD |
Unix
Server annual support |
1 |
|
NTEG43AB |
Client
Workstation annual support |
1 |
|
NTEJ40GC |
Remedy
ARS Support |
1 |
|
NTEJ40JC |
Oracle
RDBMS Support |
1 |
|
A0743702 |
Openview
SW Support |
1 |
|
NTEG42KA |
Network
Hub Annual SW Maintenance |
1 |
|
A0743715 |
SW
support CLEO |
1 |
|
Ex-Works
Price USD |
$[*] |
|
PEC |
Description |
Qty.
Per |
Ex-Works
Price USD |
|
NTED4575 |
Transceiver
Processor Module |
1 |
[*] |
|
NTEG72AD |
Transceiver
Baseband Module Combining Diversity |
1 |
[*] |
|
NTEG77EC |
Transceiver
Masthead Unit Kit |
1 |
[*] |
|
NTEG97PC |
Antenna
to TMU 4m Cable |
1 |
[*] |
|
NTEG76BA |
I.T.S.
Fan Tray Assembly |
1 |
[*] |
|
NTEG76CC |
Secondary
DC Breaker Rack Filtered |
1 |
[*] |
|
NTEG76FB |
I.T.S
Basestation Diversity Sub Rack |
1 |
[*] |
|
NTEG76GA |
I.T.S
U.K. Maintenance Port Assembly |
1 |
[*] |
|
NTEG94QA |
1.0M
Internal ITS Cabinet |
1 |
[*] |
|
NTEG74BA |
Over
Voltage Protection Module |
1 |
[*] |
|
NTEG63AA |
Transceiver
Timer Module |
1 |
[*] |
|
NTEG73AA |
Network
Management Module |
1 |
[*] |
|
NTEG99CJ |
TMU
to Cabinet IF ½” Cable |
500m |
[*] |
|
NTEG91BA |
½”
IF Cable Connector Kit |
1 |
[*] |
|
NTEG99CE |
TMU
to Cabinet Power Cable |
500m |
[*] |
|
NTEG93AA |
Power
Cable Connector Kit |
1 |
[*] |
|
NTEG99CA |
TMU
to Cabinet Data Cable |
500m |
[*] |
|
NTEG92AA |
Data
Cable Connector Kit |
1 |
[*] |
|
NTEG97ME |
120
Degree Vertical Polarization Antenna |
1 |
[*] |
|
NTEG97MF |
120
Degree Horizontal Polarization Antenna |
1 |
[*] |
|
NTEG97NE |
60
Degree Vertical Polarization Antenna |
1 |
[*] |
|
NTEG97NF |
60
Degree Horizontal Polarization Antenna |
1 |
[*] |
|
NTEG97NG |
40
Degree Vertical Polarization Antenna (For orders of less than 120
units) |
1 |
[*] |
|
NTEG97NH |
40
Degree Horizontal Polarization Antenna (For orders of less than 120
units) |
1 |
[*] |
|
NTEG97NG |
40
Degree Vertical Polarization Antenna (For orders of more than 120
units) |
1 |
[*] |
|
NTEG97NH |
40
Degree Horizontal Polarization Antenna (For orders of more than 120
units) |
1 |
[*] |
|
NTEG71HA |
Transceiver
Processor Module - Packet Data |
1 |
[*] |
|
PEC |
Description |
Qty.
Per |
Ext.
Price CIP USD |
|
NTEG18DA |
F5
RTU |
1 |
[*] |
|
NTEG19DE |
F6
RTU |
1 |
[*] |
|
NTEG18FA |
RDA
Kit or Dongle |
1 |
[*] |
|
NTEG12FA |
RPCU |
1 |
[*] |
|
A0636762 |
RPCU
Battery |
1 |
[*] |
|
NTEG12CL |
RPCU
Power Cord |
1 |
[*] |
|
NTEG12FB |
RPCU
Safety Booklet |
1 |
[*] |
|
NTEG99JE |
Dual
Jacket Drop Cable |
500m |
[*] |
|
PEC |
Description |
Qty.
Per |
Ext.
Price CIP USD |
|
NTEG99GY |
Dual
Jacket Drop Cable Connector |
50 |
[*] |
|
NTEG99CZ |
Drop
Cable Connector Pins |
500 |
[*] |
|
NTEG17DA |
F2
RTU or Substitute |
1 |
[*] |
| 1.1 |
Airspan
warrants that the Products will be free from defects in materials and
workmanship and will function substantially in accordance with the
applicable specifications during the warranty period of twelve (12) months
from the respective Delivery Date (“Warranty Period”).
|
| 1.2 |
Airspan
undertakes to promptly remedy pursuant the terms set forth in this Annex
“G” all defects discovered in the Products within the Warranty Period and
properly notified to Airspan in accordance with this Section. Repaired or
replaced Products shall have a new warranty period of 180 days from the
date of delivery to Axtel or up to the end of the original Warranty
Period, whichever is longer. |
| 1.3 |
Subject
to the said Warranty Period(s), Airspan warrants that the Products, and
any part thereof, will comply and function in accordance with the
specifications set forth in Annex
“D” of
the Agreement and all of the requirements of the
Agreement. |
| 1.4 |
If
an item of Product is or becomes defective during its Warranty Period,
Airspan will at its option either repair or replace the item. In the event
Airspan determines that repair or replacement as set forth in this Annex G
cannot be made using commercially reasonable efforts (which determination
shall be made within thirty (30) days after Airspan receives written
notice from Axtel) Airspan will give Axtel a credit equal to the purchase
price paid by Axtel for the Product, provided that Axtel has returned such
Product to Airspan. |
| 1.4.1 | Axtel must return each defective item to Airspan, at an address to be advised by Airspan, no later than sixty (60) days after the end of its Warranty Period. When Axtel is required to return a defective Product to Airspan for warranty service, Axtel agrees to ship it prepaid and suitably packaged to the location designated by Airspan. In making such return, Axtel will comply with the procedures specified in Part Two of this Annex G. Airspan will repair or replace such defective item at no additional charge to Axtel and return, at its own cost, the repaired or replacement item to Axtel’s address specified in the PO, together with the appropriate documentation required for such shipment and return shipment thereof. Airspan shall be responsible for loss of, or damage to, Product while it is (y) in Airspan’s possession, or (z) in transit back to Axtel. Title to each replacement item will pass to Axtel on payment in full for the replacement item or, if no payment is due, on receipt by Axtel. |
| 1.5 |
No
warranty is provided for: (i) supply items normally consumed during
Product operation; (ii) failures caused by non-Airspan products; (iii)
failures caused by a Product’s inability to operate in conjunction with
other Axtel hardware or software different from the Third Party Vendor
Items provided by Airspan under this Agreement; or (iv) performance
failures resulting from improper installation and maintenance or Axtel’s
use of unauthorized parts or components. |
| 1.6 |
Airspan
covenants that it has good title to all hardware (including Third Party
Hardware) to be delivered hereunder and that Airspan shall convey to Axtel
good title to the hardware free from any and all liens, encumbrances or
third party rights whatsoever in accordance with the Agreement. In
addition, Airspan covenants that it is entitled to grant Axtel the right
to use the Software free from any and all liens or encumbrances whatsoever
in accordance with the Agreement. |
| 1.7 |
The
warranty and/or the extended warranty shall not be affected if Axtel
connects to the Products, software or hardware from other suppliers if
such suppliers’ hardware or software complies with international
telecommunications standards and Axtel is current with Products software
loads, provided that such current Product software load is required for
the correct interoperability between such hardware and software.
|
| 1.8 |
Airspan
shall provide the hardware repair and shipping instructions for all the
parts of the Products to be supplied to Axtel by Airspan under and in
accordance with this Agreement. The Technical Assistance (7x24) and Repair
& Return Services shall be provided during the Warranty Period as
detailed in Part Two of this Annex “G” and is included in the prices of
the Products set forth in Annex “F”. |
| 1.0 |
SERVICES
SUMMARY |
| · |
Provide
Remote Technical Assistance (as defined below) to assist Axtel in the
diagnosis of hardware failures of any Product supplied by Airspan under
this Agreement. |
| · |
Repair
or replace a defective Field Replaceable Unit (“FRU”).
If an FRU becomes defective during the Warranty Period, and provided it
has been returned to Airspan in accordance with section 1.4 of Part One
above, Airspan will repair and deliver the FRU to Axtel within 60 days
following receipt by Airspan of the defective
FRU. |
| 1.1 | Technical Assistance Service during Warranty Period |
| 1.1.1 | During the Warranty Period, Airspan will provide Remote Technical Assistance (as defined below) to assist Axtel in the diagnosis of hardware failures. Specifically, Airspan will provide the following deliverables in this regard: |
| · |
Airspan
technicians and engineers will provide support primarily by remote means
(“Remote
Technical Assistance”).
In a collaborative effort with Axtel’s technical staff, these personnel
will attempt to diagnose and resolve issues related to the hardware
supplied by Airspan as explained in this service description. |
| · |
Where
telephone support, remote diagnosis, and all other means of restoring
product operation have failed, Airspan will, upon Axtel’s request, and if
Airspan determines that on-site support is necessary and appropriate, at
Airspan’s expense, dispatch a trained and qualified technical expert to
Axtel’s premises to facilitate further
diagnosis. |
| · |
Should
Airspan determination that on-site support is not necessary, Axtel will
nevertheless have the right to require on site support from Airspan,
provided
that such on site support required by Axtel shall be at Axtel’s cost
unless it is agreed in writing that it was necessary for such support to
be provided on site. |
| 1.1.2 | Axtel Responsibilities for receipt of Remote Technical Assistance |
| · |
Confirm
that the products have been installed and commissioned and are used and
maintained by knowledgeable and skilled people in accordance with Airspan
Procedures. |
| · |
Replace
hardware components during diagnosis or as remedial
actions. |
| · |
Generate
performance/availability reports and associated trend
analysis. |
| · |
Gather
data in a timely manner in support of Airspan’ diagnostic process when
reasonably within the technical competency of
Axtel. |
| · |
Identify
issues requiring hardware replacement |
| · |
Perform
software upgrades and/or patch applications
|
| · |
Provide
connectivity in a timely manner to the Product(s) for Airspan to establish
a data link for use by Airspan technical support group in order to conduct
remote diagnosis and maintenance. Axtel and Airspan technical personnel
will agree on the appropriate type of data link based on network equipment
and configuration as well as the appropriate security measures to prevent
unauthorized access. Axtel will be solely responsible for security of the
network. Airspan will not connect to Axtel’s network without prior
authorization and such connection will be solely to provide technical
support. |
| · |
Excuse
Airspan from fault resolution for a period equal to such failure or delay,
should Axtel fail or cause delay in providing
connectivity |
| · |
Designate
and make available competent personnel to aid in problem diagnosis and
provide electronic access to the affected Product(s) to aid in problem
investigation and resolution for all incidents. Axtel personnel shall be
available to work with Airspan’s technical expert during all the process
for Remote Technical Assistance. |
| · |
Implement
its internal escalation process in order to inform all the necessary
contacts at Airspan. |
| · |
Maintain
such support agreement(s) with third-party supplier(s) for such product(s)
other than Products, as Axtel sees fit. |
| · |
Exhaust
internal troubleshooting processes with first-level its Operations,
Administration, and Maintenance (“OA&M”)
functions. First-level support includes, but is not limited to:
|
| - |
Performing
day-to-day maintenance and network
operations |
| - |
Monitoring
network and system alarms |
| - |
Performing
diagnosis in accordance with instructions provided by Airspan and carrying
out initial remedial actions, including remote
diagnosis |
| - |
Operating
and controlling Axtel’s internal help desk for logging and tracking fault
inquiries, prioritizing events, and escalating, as required, to the
Airspan technical support group |
| - |
Providing
local time templates and historical actions performed on each event as
reference information to the Airspan technical support group
. |
| 1.1.3 | Technical Assistance Services Assumptions |
| · |
2nd
& 3rd
Level Technical Support Services will be provided by Airspan at its cost
and expense during the Warranty Period to the Hardware elements covered by
the warranty. |
| · |
In
the event that Axtel fails to comply with its responsibilities described
in section 1.1.2 of Part Two, Airspan will advise Axtel in writing of its
non-compliance. Airspan and Axtel may then agree upon services to be
provided at the then-current time-and-materials basis published by Airspan
plus any travel and living expenses
incurred |
| · |
Services
provided by Airspan under this Annex G are warranted in accordance with
Section 6.3 of this Agreement. |
| · |
Airspan,
or a skilled, qualified third-party authorized by Airspan, will furnish
these Services. |
| 1.1.4 | Exclusions |
| · |
Software
provided by Airspan under this Agreement has no
warranty. |
| · |
Providing
advice on how to detect and resolve network-related
problems |
| · |
Diagnosing
issues related to Airspan Products interfacing with non-Airspan
products |
| · |
Analyzing
trace / log / dump / Operational Measurement (“OM”)
information |
| · |
Emergency
Recovery |
| · |
Airspan
is not responsible for supporting non-Airspan supplied third-party
product(s). Axtel will be responsible for maintaining support agreements
with the OEM/third-party supplier for such
product(s). |
| · |
No
warranty is provided for Product failures caused by events specified in
Part One - sections 15 and 1.6. |
| · |
Airspan
support obligations are expressly conditional upon the Products not being
(i) subject to unusual mechanical stress or unusual electrical or
environmental conditions; (ii) subject to misuse, accident or disaster
including without limitation, fire, flood, water, wind, lightning or other
acts of God; or (iii) altered or modified unless performed or authorized
by Airspan |
| · |
Products
which have not been installed and commissioned by appropriately skilled
and trained personnel using Airspan Procedures are excluded from the
warranty. |
| · |
Remote
Technical Assistance will not be provided during installation and/or
commissioning processes. |
| 1.2 | Return and Replace Service |
| 1.2.1 | Like for Like Replacement |
|
Ref |
Part
Number |
Description |
Quantities |
|
1 |
NTEG72AD |
TBM |
16 |
|
2 |
NTEG77EC |
TMU |
16 |
|
3 |
NTED4575 |
TPM |
8 |
|
4 |
NTEG63AA |
TTM |
8 |
|
5 |
NTEG73AA |
NMM |
4 |
|
6 |
NTEG74BA |
OVPM |
12 |
|
7 |
NTEG71HA |
TPM-PD |
12 |
| 1.2.2 | Axtel Responsibilities for Return and Replace Services |
| · |
Pay
the expense of shipping a defective FRU to Airspan’s warehouse or logistic
center defined for this purposes. |
| · |
Use
the specifically-assigned part request number(s) provided by Airspan and
include completed Airspan Fault Report Forms when returning any
FRU |
| · |
Adhere
to Airspan’ packing instructions (including anti-static precautions) when
returning the defective unit. The packing instructions will be included
with the return instructions accompanying the replacement
FRU |
| · |
Put
the replacement FRU into service once it has been returned by Airspan to
Axtel. |
| 1.2.3 | Assumptions for Repair Services |
| · |
Airspan
will incur the expense of shipping the repaired unit or the replacement
unit to Axtel using a method and carrier selected by Airspan. Airspan is
responsible for loss of, or damage to, an FRU while it is in Airspan’
possession or in transit to Axtel, as well as to pay all applicable
duties, taxes, and other charges associated with the importation of the
repaired or replacement FRU into the country of destination.
|
| · |
Unless
required for operational reasons and agreed upon with Airspan, the
replacement FRU will be at the then-current hardware and firmware release
levels as they are made Generally Available (GA) by Airspan. Upon a
specific request of Axtel for repair of a quantity of RTUs with a specific
software release version, the parties will work together to define a
mutually agreeable process to satisfy such specific request, provided that
such a process does not cause Airspan to incur any out of pocket expenses
or material additional cost. |
| · |
Warranty
on FRU repaired by Airspan shall be limited to one hundred and eighty
(180) days from delivery of the repaired FRU or to the end of the original
warranty period, whichever is longer. |
| · |
The
defective FRU returned to Airspan becomes the property of Airspan and,
subject to Airspan’ receipt of the defective FRU, its replacement becomes
Axtel’s property. |
|
Airspan
reserves the right to reject the return of any FRU that does not clearly
display the specific part request Return Material Authorization
(“RMA”)
number or does not include the associated completed Airspan fault report
forms. |
| · |
Airspan
will from time to time assess Products offered and supported. The
assessment will be based on technology, market development, product
deployment, and support requirements and may identify certain Products
that will be discontinued. Airspan reserves the right to terminate any
service purchased by Axtel for products that have been discontinued.
Subject to the terms and conditions of the FWA PLA, continued support for
any discontinued products beyond the effective date of discontinuance may
be provided in accordance with the terms and conditions as stated in the
FWA PLA. |
| · |
The
service will be furnished by Airspan or a party authorized by Airspan.
|
| · |
As
part of the repair service, Airspan will monitor all faulty product
returns for No Fault Found (“NFF”)
from Axtel. All repair cases resulting in “no fault found” will not be
charged to Axtel.
In
the event that such Product presents again in the field within 180 days of
return date the same failures as noticed by Axtel, Airspan shall repair or
replace, within 60 days of receipt of the FRU, such Product at its cost
and expense. |
| · |
If,
in the judgment of Airspan, the returned FRU has been damaged by misuse,
accident, modification or failure to maintain the proper physical or
operating environment or improper maintenance by Axtel, then Airspan will
return the defective un-repaired FRU to Axtel at Axtel’s
expense. |
| · |
It
is critical that Axtel regularly ship all defective Products to Airspan,
as and when defects are detected, to avoid the accumulation of defective
Products that will impact Airspan's ability to meet the target turnaround
times. |
| · |
In
the case of Product replaced at Airspan discretion, and which would be
returned with a different Serial Number to Axtel, the proper documentation
shall be provided by Airspan for Axtel’s asset controls to evidence which
serial number is replaced. |
| 1.2.4 | Exclusions to Repair Services |
| · |
Airspan
support obligations are expressly conditional upon the products not being
(i) subject to unusual mechanical stress or unusual electrical or
environmental conditions; (ii) subject to misuse, accident or disaster
including without limitation, fire, flood, water, wind, lightning or other
acts of God; or (iii) altered or modified unless performed or authorized
by Airspan. |
| · |
Repair
Services are not offered on Airspan holidays observed in the region where
the service is being performed. |
|
Additionally,
repair Services do not include Emergency Repair Support (also known as
Emergency Part Dispatch). |
| · |
Root-cause
analysis, the provision of fault reports, lead-time/performance metrics,
or hardware upgrades |
| · |
Those
exclusions identified in Section 1.5 and 1.6 of Part One of this Annex
“G”. Software
is not warranted to operate uninterrupted or error free. |
| 2.0 | GENERAL |
| 2.1 | Holidays Observed by Airspan |
| 2.2 | Call Center Access for Technical Support |
| · |
Airspan
may, where applicable, also provide a customer with the ability to open,
view, and modify cases directly within the Airspan case-tracking system
via www.Airspan.com.
The customer will bear telecommunication facility charges and/or long
distance toll charges with
access to www.Airspan.com. |
| · |
Where
toll-free access is not available, Axtel will bear telecommunication
facility charges and/or long distance toll charges for access to the Call
Center |
| · |
All
cases are logged into the Airspan case-tracking system. The case is
time-stamped and a case reference number allocated. Furthermore, Airspan
will request that Axtel agree to a case priority level
|
| · |
E1
and E2 priority cases are to be reported by telephone
only |
| · |
Axtel
to escalate a case to higher levels of management within Airspan, in
accordance with the escalation table in section
2.2.5. |
| 2.2.1 | Airspan Technical Support Services Call Process |
| 1. |
Company
name |
| 2. |
Caller
name and phone number |
| 3. |
Personal
Identification Number (PIN) or a unique Axtel Purchase Order number or
credit card number, if a PIN has not been
issued. |
| 4. |
Site
Location/Site ID |
| 5. |
Product
on which the problem is being reported |
| 6. |
Problem
description and severity |
| 2.2.2 |
Call
Center Phone Numbers |
| 2.2.3 | Technical Support Response Times |
| 2.2.4 | Technical Support Case Priority |
|
TL9000
Severity Classification |
Airspan
Case Priority & Definition |
Examples |
|
Critical |
E1
Problems
that severely affect service, capacity/traffic, billing and maintenance
capabilities and require immediate corrective action, regardless of time
of day or day of the week. |
Ø Total
or partial network element outage
Ø A
reduction in capacity or traffic handling capability such that expected
loads cannot be handled
Ø Failure
resulting in dynamic routing, switching capability or transport
loss
Ø Any
loss of safety or emergency capability (e.g., emergency calls such as 911
in North America)
Ø Loss
of the system’s ability to perform automatic system
reconfiguration
Ø Inability
to restart the system
Ø Loss
of billing/accounting capability
Ø Corruption
of billing or system databases that requires service affecting corrective
actions
Ø Other
problems that severely affect service, capacity/traffic, billing, and
maintenance capabilities or are jointly viewed by Airspan and Axtel as
critical |
|
TL9000
Severity Classification |
Airspan
Case Priority & Definition |
Examples |
|
Major
|
E2
Problems
that result in potential service degradation and/or total outage. Serious
situation not involving service degradation in a live environment, but
leading to a total or partial loss of redundancy. |
Ø Loss
of redundancy of critical functions
Ø Loss
of protection switching capability
Ø Short
outages equivalent to system or subsystem outages not seriously impacting
service with accumulated duration of greater than two minutes in any
24-hour period, or that continue to repeat during longer
periods
Ø A
reduction in provisioned capacity of 5% and for a cumulative duration of
more than 10 minutes per 24 hours
Ø Repeated
degradation of DS1/E1 or higher rate spans or connections
Ø Loss
of system’s ability to perform automatic system
reconfiguration
Ø Loss
of access to maintenance or recovery operations
Ø Any
loss of functional visibility and/or diagnostic capability
Ø Loss
of system’s ability to provide any required system critical/major
alarms
Ø Total
loss of access to provisioning |
|
TL9000
Severity Classification |
Airspan
Case Priority & Definition |
Examples |
|
Major |
Business
Critical
Problems
that result in a major degradation of system or service performance that
impacts service quality or significantly impairs network operator control
or operational effectiveness. Overall network is degraded resulting in
severe limitations to operations or network management software product
has major feature that is not working properly with only difficult
workaround. |
Ø The
customer has been given a work-around but the situation still requires
constant attention due to the temporary nature of the
work-around
Ø Software
application/migration issues that gate the introduction of new services or
functionality
Ø Billing
error rates that exceed specifications
Ø Corruption
of system or billing databases |
|
TL9000
Severity Classification |
Airspan
Case Priority & Definition |
Examples |
|
Major
|
Major
Problems
that result in conditions that seriously affect system operation,
maintenance and administration, etc. and require immediate attention. The
urgency is less than in a Business Critical situation because of a lesser
immediate or impending effect on system performance, customers, and
Axtel’s operation and revenue. |
Ø Degradation
of any capacity/traffic measurement function; degradation of functional
visibility and/or diagnostic capability
Ø Degradation
of access for maintenance or recovery operations
Ø Degradation
of the system’s ability to provide any required system critical/major
alarms
Ø Loss
of access for routine administrative activity
Ø Any
system failure without direct immediate impact
Ø Intermittent
degradation of services; partial loss of access to
provisioning
Ø Software
application/migration issues that do not impact service
Ø Reduction
in any capacity/traffic measurement function
Ø Any
loss of functional visibility and/or diagnostic capability
Ø Any
significant increase in product-related customer trouble
reports
Ø Follow-up
to E1 customer problems
Ø Other
problems that disrupt or prevent routine system activities, or problems
that are jointly viewed as Major events by Airspan and
Axtel |
|
TL9000
Severity Classification |
Airspan
Case Priority & Definition |
Examples |
|
Minor |
Minor
Problems
do not significantly impair the functioning of the system and do not
significantly affect service to customers. These problems are tolerable
during system use. |
Ø Service
analysis, recorded announcements, operational measurements, maintenance
program, or network management problems; or system-related documentation
inaccuracies, that do not affect call processing
Ø Test
equipment failures for which a backup or manual alternative can be
employed
Ø Circuit
pack testing problems |
| 2.2.5 | Case Resolution Objectives and Escalation Procedures |
|
TL9000
Severity Classification |
Actions |
Response
Times |
Target
Service restoration time |
Resolution
Targets
Based
on RQMS* | |
|
Business
Hours |
Non
- Business Hours | ||||
|
E1
(*1) |
Worked
continuously (7 x 24) until resolution or workaround is
provided |
15
min |
30
min |
7
Hr |
24
hr |
|
E2
(*1) |
Worked
continuously (7 x 24) until resolution or workaround is
provided |
15
min |
30
min |
8
Hr |
10
Days |
|
Business
Critical and Major (*2) |
Worked
during normal business days and business hours. |
2
hrs |
Next
Business
Day |
24
Hr |
30
Days |
|
Minor
(*2) |
Worked
during normal business days and business hours. |
Next
Business Day |
Next
Business Day |
30
Days |
180
days |
|
Axtel’s
NOC |
|||||
|
Call
Center Airspan |
|||||
|
Airspan
Technical Support Engineer |
|||||
|
Airspan
Technical Support Manager. |
|||||
|
Airspan
Technical Support Sr. Mgr. |
|||||
|
Airspan
Technical Support Director |
Airspan
Axtel Operation Leader | ||||
| 2.2.6 | Case Progress Status |
|
Status |
Description |
Airspan
Clock |
|
Newly
Opened |
This
status is the default. It signifies that no work has been done on the
case. |
Start |
|
WIP
Level 1 |
This
status is used when a NTS Engineer is actively working on the
Case. |
Not
Stopped |
|
WIP
Level 2 |
This
status is used when a Second Level Support Engineer is actively working a
case
*
Second Level Support: Software Support, Product Support. |
Not
Stopped |
|
Escalated
To Design |
This
status is used when a Design Engineer is actively working on the
case |
Not
Stopped |
|
Status |
Description |
Airspan
Clock |
|
Answer
From Design |
Design
Engineer has concluded its investigation and has replied back to the NTS
Engineer |
Not
Stopped |
|
With
A Axtel |
During
the course of conducting their research, the NTS Engineer may need
additional information or activity from the Axtel. The "With a Axtel”
status is assigned when the NTS Engineer is waiting on a Axtel response in
order to continue investigation |
Stopped |
|
Interim
Solution |
If
a temporary solution is provided that eliminates Axtels pain until a
permanent solution can be delivered, RQMS requirements allow the case to
be set to an “IS” status during this window of time if approved by the
Axtel. In calculating case age, this interval will be discounted if the
permanent fix was delivered on the negotiated commitment date. If the
permanent fix does not resolve the reported problem, case status shall be
changed to Work in Progress (Level 1 or 2). If the case is returned to a
Work in Progress (Level 1 or 2) status after using the IS, the IS time
period will be added to the RQMS age of the case. |
Stopped |
|
Future
Deliverable |
Axtel
agrees to live with the problem condition and that the fix will be
delivered as part of a future Airspan product release (software release,
maintenance release, documentation release or hardware revision.
Requirements to use this status include Axtel consent; fix identification,
and delivery commitment. This status code does not add time to the RQMS
age of the case unless the solution fails and the case is moved back to
Work in Progress (Level 1 or 2) status. If the case is returned to a Work
in Progress (Level 1 or 2) status after using the FD, the FD time period
will be added to the RQMS age of the case. |
Stopped |
|
Solution
Delivered |
Solution
Delivered or available for testing and verification. If the delivered
solution does not resolve the reported problem, the status will be changed
to Work in Progress (Level 1 or 2). If the case is returned to a Work in
Progress (Level 1 or 2) status after using the SD status, the SD time
period will be added to the RQMS age of the case. |
Stopped |
|
Pending
OEM Vendor |
The
case has been handed over to an OEM Vendor for resolution |
Not
Stopped |
| 2.2.7 | Case Resolutions Classifications |
| · |
Cannot
Reproduce:
After 60 days and a reasonable effort, a problem has not been observed in
the Network, is not reproducible or sufficient information has not been
provided to adequately troubleshoot the problem and isolate the root
cause |
| · |
Axtel
Process:
Human errors are present or Axtel has failed to follow procedures
recommended and documented by Airspan |
| · |
Design
Intent:
The functionality required by customer does not align with the design
specifications of the product set forth in Agreement, in which case
Airspan shall make clear to Axtel which is such design specification
(i.e., the functionality is unsupported), and the issue can only be
resolved through new development efforts subject to a separate product
development agreement and charges. |
| · |
External
Cause:
Issue caused by non-Airspan products |
| · |
Hardware
Deficiency: A
problem is isolated to defective
hardware materials or workmanship or substantial nonconformance to
specifications published by Airspan |
| · |
Hardware
Failure: A
problem is caused by a hardware component failure that falls within Mean
Time Between Failure (MTBF) limitations |
| · |
Airspan
Literature:
Required Airspan technical document does not exist or the contents of an
existing document are in error [for example, an incomplete Airspan
Technical Publication (NTP)] |
| · |
Airspan
Process: A
problem occurs as a result of a Airspan process
deficiency |
| · |
Opened
in Error:
The case should not have been opened |
| · |
Scheduled
Event:
An outage occurs resulting from planned maintenance, installation, or
manual initialization, including such activities as parameter loads,
software/firmware changes, and other OA&M
activities |
| · |
Software
Deficiency: A
problem is isolated to a software design deficiency.
|
| 2.3 |
Axtel
Order Process for FWA Repair
Services |
| 1. |
Axtel
or distributor name |
| 2. |
Axtel
ID (Project #, Site ID) |
| 3. |
Requestor
name, phone and fax number, and e-mail
address |
| 4. |
Axtel
ship to address |
| 5. |
Part
number (PEC or CPC or manufacturer’s part
number) |
| 6. |
Quantity
(quantity of one per serial number) |
| 7. |
Serial
number of the defective part(s) being returned (if
applicable) |
| 8. |
Warranty
status |
| 9. |
Confirmation
of the availability of a fully completed Airspan fault report form for
said product. |
| 10. |
Any
additional information about product (system type or software
release) |
| 11. |
Any
special shipping instructions |
| 2.4.1 | Method of Payment for Excluded Services |
| 2.4.2 | Package Labeling Instructions and Addresses for Returns |
| 1. |
From
(Company name, return address, and telephone
number) |
| 2. |
Ship
Date (Date parts are shipped from Axtel) |
| 3. |
Ship
via (Carrier or Enterprise name) |
| 4. |
Waybill
number (Carrier or Enterprise tracking
number |
| 5. |
Number
of Cartons (Number of cartons being sent on
shipment) |
| 6. |
Axtel’s
PO# (Provided, if applicable) |
| 7. |
Repair
order number (RMA# issued by Call Center when order is
placed) |
| 8. |
Site
ID or Project number |
| 9. |
Item
Number |
| 10. |
Quantity
ordered |
| 11. |
Quantity
returned |
| 12. |
Airspan
Part number |
| 13. |
Description
of item |
| 14. |
Serial
number (The serial number for each item in the
shipment) |
| 15. |
Shipment
requested by (Signature of Axtel’s
representative) |
|
(i) |
Any
FWA Product |
|
(i) |
RSS
Equipment |
|
(ii) |
RBS
Equipment |
|
(iii) |
Segregated
RBS Equipment or Spare Parts |
|
(iv) |
Partial
shipments as provided above, shall not release Airspan of its obligations
to deliver on time such Products as provided in this Annex J. Any delay in
the delivery of such Products shall be subject to the terms set forth in
section 3.4 of the Agreement. |
|
1.- |
Total
Purchase Commitment.
Axtel hereby agrees to purchase and take delivery US$38,700,000.00
Dollars (Thirty
Eight Million Seven Hundred Thousand United States Dollars) of Airspan
equipment from December 22, 2004 through to December 31, 2006 (the
“Purchase
Commitment”). |
|
2.- |
Purchase
Commitment Fulfillment.
The Parties hereby agree that the Purchase Commitment mentioned above will
be fulfilled taking in consideration the following terms and conditions:
|
| a) | Second Lines Activation Fees. US$ [*] Dollars) of Second Lines Activation Fees set forth in Section 22 of the Agreement, will be included in the Purchase Commitment as and when paid by Axtel. |
| b) | The Commercial Terms Letter Purchase. The US$ [*] United States Dollars) of equipment detailed in the Special Payment and Commercial terms letter dated [*] for delivery between [*] will be included in the Purchase Commitment as and when delivered; |
| c) | Minimum Purchase of RSS Equipment. Axtel shall purchase and take delivery of a minimum of 45,000 RSS from May 1, 2005 through to July 31, 2006 (for an approximately amount of US$14,512,500.00 Dollars); |
| d) | Minimum Purchase of RBS Equipment. From [*] Axtel shall purchase and take delivery of US$[*] Dollars) of Proximity Base Station Equipment; |
| e) | Minimum Purchase of Airspan Equipment (January - December 2006). For the calendar year 2006, Axtel shall purchase and take delivery of a minimum of US$9,332,500.00 (Nine Million Three Hundred Thirty Two Thousand Five Hundred United States Dollars) of any Airspan equipment, provided that, of such amount, US$5,586,000.00 shall be of Airspan Non |
|
f) |
Minimum
Purchase of Airspan Equipment (August - December
2006).
From August 1, 2006 through to December 31, 2006, Axtel shall purchase and
take delivery of an additional 13,892 RSSs or other Airspan products with
a minimum purchase price of US$4,480,000.00
Dollars
(Four Million Four Hundred Eighty Thousand United States
Dollars); |
|
g) |
The
parties agree that in July 2005 they will discuss and schedule, if
possible, the delivery times for future purchases under the Purchase
Commitment, taking in consideration the terms and conditions set forth in
this Agreement. |
|
3. |
Special
Term.
Any purchase made by Axtel in 2005 for an amount in excess of the amounts
set forth in sections (a), (b), (c) and (d) above, shall be accounted for
as an Axtel purchase under sections (e) and (f) above, so in the aggregate
the Purchase Commitment of Axtel shall not be greater than the amount of
US$38,700,000.00
Dollars (Thirty
Eight Million Seven Hundred Thousand United States Dollars).
|