Corporate | 5 September 2025 12:55

DocMorris – safe and certified online supply of medicines

The European Medicines Agency (EMA) warns of an increase in counterfeit medicines being offered via fraudulent platforms and social networks. Currently, medicines for weight loss or diabetes treatment that are marketed as GLP-1 receptor agonists, such as Mounjaro, Wegovy or Ozempic®, are particularly affected.

‘Anyone who orders such preparations from illegal sources without a prescription from a doctor licensed in Germany is putting their health at risk,’ warns Sonja Thüllen, chief pharmacist at DocMorris. ‘Only licensed and registered pharmacies offer the security that patients need for their fully digital prescription redemption. That’s exactly what DocMorris stands for.’

How to recognise reputable providers

• EU security logo: Approved and monitored online pharmacies such as DocMorris display the EU security logo on their website. With one click, consumers are taken directly to the official register of the competent authority. If the logo is missing or the link does not work, the site is not reputable.
• Prescription drugs remain prescription drugs: Prescription drugs are never available from legal online pharmacies without a valid prescription. Offers that promise this always come from illegal sources.
• Clear provider information: Reputable online pharmacies have a complete imprint, contact details and an accessible customer hotline. Missing information is a warning sign .
• No orders via social media: Prescription medicines advertised via social media or messenger services are always illegal.
• No advertising allowed: Advertising for prescription medicines is strictly prohibited.
• Advice: Reputable online pharmacies offer advice from qualified pharmaceutical staff – in writing, by telephone or digitally on all channels

DocMorris stands for certified quality and safe supply

The online pharmacy DocMorris is approved by the relevant authorities and is monitored accordingly. All medicines come exclusively from authorised manufacturers or wholesalers and are checked for authenticity via a Europe-wide central verification system. More than 100 pharmacists and pharmaceutical specialists advise patients individually – by telephone, email, chat or video. With each order, patients also receive written information on the use or interactions of their medicines. DocMorris also offers a free therapy support programme specifically for the medicinal treatment of obesity with injection pens.

“Trust, quality and safety are the foundation of our work. Anyone who orders medicines online from us will receive only approved and tested medicines. Especially with sensitive therapies such as drug-based weight loss, it is crucial that the treatment is supported by medical and pharmaceutical guidance and education so that weight loss is safe and long-term therapeutic success is possible,” says Sonja Thüllen, chief pharmacist at DocMorris.

More information at: https://www.docmorris.de/ratgeber/adipositas/therapiebegleitprogramm

Media contact DocMorris
Torben Bonnke, Director Communications
Email: media@docmorris.com
Phone: +49 171 864 888 1

DocMorris
DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany’s best-known online pharmacy. In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,022 million in 2024 with more than 10 million active customers.