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Revenues and Segment Reporting
12 Months Ended
Dec. 31, 2021
Revenues and Segment Reporting [Abstract]  
Revenues
Note 2, Revenues and Segment Reporting:


The following table presents our revenues disaggregated by each major product category and service for each of the last three years (dollars in thousands, amounts and percentages may not always add due to rounding):


 
Year Ended December 31,
 
   
2021
   
2020
   
2019
 
   
Net Sales
   
% of
Net Sales
   
Net Sales
   
% of
Net Sales
   
Net Sales
   
% of Net Sales
 
Merchandise:
                                   
Case Goods
                                   
Bedroom Furniture
 
$
156,033
     
15.4
%
 
$
116,753
     
15.6
%
 
$
127,500
     
15.9
%
Dining Room Furniture
   
109,522
     
10.8
     
79,766
     
10.7
     
88,877
     
11.1
 
Occasional
   
86,849
     
8.6
     
65,764
     
8.8
     
65,565
     
8.2
 
     
352,404
     
34.8
     
262,283
     
35.1
     
281,942
     
35.1
 
Upholstery
   
433,525
     
42.8
     
315,714
     
42.2
     
321,024
     
40.0
 
Mattresses
   
90,224
     
8.9
     
72,855
     
9.7
     
90,583
     
11.3
 
Accessories and Other (1)
   
136,646
     
13.5
     
97,400
     
13.0
     
108,742
     
13.6
 
   
$
1,012,799
     
100.0
%
 
$
748,252
     
100.0
%
 
$
802,291
     
100.0
%

(1)
Includes delivery charges and product protection.


Estimated refunds for returns and allowances are recorded based on estimated margin using our historical return patterns. We record estimated refunds for sales returns on a gross basis and the carrying value of the return asset is presented separately from inventory. Estimated return inventory of $822,000 and $853,000 at December 31, 2021 and 2020, respectively, is included in the line item “Other current assets” and the estimated refund liability of $2,447,000 and $2,378,000 at December 31, 2021 and 2020, respectively, is included in the line item “Accrued liabilities” on the Consolidated Balance Sheets.


We record customer deposits when payments are received in advance of the delivery of merchandise, which totaled $98,897,000 and $86,183,000 at December 31, 2021 and December 31, 2020, respectively. Of the customer deposit liabilities at December 31, 2020, approximately $179,000 has not been recognized through net sales in the twelve months ended December 31, 2021.


We typically offer our customers an opportunity for us to deliver their purchases and most choose this service. Delivery fees of approximately $50,002,000, $30,824,000 and $34,580,000 were charged to customers in 2021, 2020 and 2019, respectively, and are included in net sales. The costs associated with deliveries are included in selling, general and administrative expenses and were approximately $45,914,000, $35,885,000, and $39,796,000 in 2021, 2020 and 2019, respectively.
Segment Reporting

We operate within a single reportable segment. We use a market area approach for both financial and operational decision making. Each of these market areas are considered individual operating segments.  The individual operating segments all have similar economic characteristics. The retail stores within the market areas are similar in size and carry substantially identical products selected for the same target customer.  We also use the same distribution methods chain-wide.