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v3.25.3

LOANS - Consumer Loans and Ratios Outside of North America (Details) - USD ($) $ in Millions | Sep. 30, 2025 | Dec. 31, 2024 | Sep. 30, 2024
--- | --- | --- | ---
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 733,905 | $ 694,488 |
Consumer loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 398,628 | 393,102 |
In offices outside North America | Consumer loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 77,441 | 71,378 |
NCL ratio | 1.67% |  | 1.29%
In offices outside North America | Consumer loans | 30–89 days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 403 | $ 328 |
Past due ratio | 0.72% | 0.61% |
In offices outside North America | Consumer loans | 90+ days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 399 | $ 310 |
Past due ratio | 0.71% | 0.58% |
In offices outside North America | Consumer loans | Classifiably managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 21,562 | $ 17,553 |
In offices outside North America | Consumer loans | Delinquency-managed loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 55,879 | 53,825 |
In offices outside North America | Consumer loans | Classifiably Managed and Delinquency Managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 79,400 | 72,500 |
In offices outside North America | Consumer loans | Residential mortgages |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 24,078 | 24,456 |
NCL ratio | 0.10% |  | 0.03%
In offices outside North America | Consumer loans | Residential mortgages | 30–89 days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 46 | $ 38 |
Past due ratio | 0.19% | 0.16% |
In offices outside North America | Consumer loans | Residential mortgages | 90+ days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 73 | $ 60 |
Past due ratio | 0.30% | 0.25% |
In offices outside North America | Consumer loans | Residential mortgages | Classifiably managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 0 | $ 0 |
In offices outside North America | Consumer loans | Residential mortgages | Delinquency-managed loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 24,078 | 24,456 |
In offices outside North America | Consumer loans | Residential mortgages | Global Wealth Management Business |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 18,700 | 19,100 |
In offices outside North America | Consumer loans | Credit cards |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 13,754 | 12,927 |
NCL ratio | 5.98% |  | 4.68%
In offices outside North America | Consumer loans | Credit cards | 30–89 days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 238 | $ 190 |
Past due ratio | 1.73% | 1.47% |
In offices outside North America | Consumer loans | Credit cards | 90+ days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 286 | $ 214 |
Past due ratio | 2.08% | 1.66% |
In offices outside North America | Consumer loans | Credit cards | Classifiably managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 0 | $ 0 |
In offices outside North America | Consumer loans | Credit cards | Delinquency-managed loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 13,754 | 12,927 |
In offices outside North America | Consumer loans | Personal, small business and other |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 39,609 | $ 33,995 |
NCL ratio | 1.09% |  | 0.95%
In offices outside North America | Consumer loans | Personal, small business and other | Internal Investment Grade |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Percentage of loans rated investment grade |  | 83.00% |
In offices outside North America | Consumer loans | Personal, small business and other | 30–89 days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 119 | $ 100 |
Past due ratio | 0.66% | 0.61% |
In offices outside North America | Consumer loans | Personal, small business and other | 90+ days past due |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 40 | $ 36 |
Past due ratio | 0.22% | 0.22% |
In offices outside North America | Consumer loans | Personal, small business and other | Classifiably managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 21,562 | $ 17,553 |
In offices outside North America | Consumer loans | Personal, small business and other | Delinquency-managed loans |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | 18,047 | 16,442 |
In offices outside North America | Consumer loans | Personal, small business and other | Global Wealth Management Business |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income | $ 30,000 | $ 25,400 |
In offices outside North America | Consumer loans | Personal, small business and other | Global Wealth Management Business | Internal Investment Grade |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Percentage of loans rated investment grade | 54.00% | 56.00% |
In offices outside North America | Consumer loans | Personal, small business and other | Global Wealth Management Business | Classifiably managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income |  | $ 17,600 |
In offices outside North America | Consumer loans | Personal, small business and other | Global Wealth Management Business | Classifiably Managed and Delinquency Managed |  |  |
Financing Receivable, Credit Quality Indicator [Line Items] |  |  |
Loans, net of unearned income |  | $ 25,400 |

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