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LOANS - Defaults of Modified Consumer Loans (Details) - Consumer loans - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
In North America offices        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification $ 101 $ 113 $ 177 $ 204
In North America offices | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 92 105 150 178
In North America offices | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 4 6 15 22
In North America offices | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
In North America offices | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 5 2 12 4
In North America offices | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
In North America offices | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
In offices outside North America        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 3 2 10 7
In offices outside North America | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 2 1
In offices outside North America | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
In offices outside North America | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 0 3 3
In offices outside North America | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 5 3
In offices outside North America | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
In offices outside North America | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In North America offices        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 8 7 25 25
Residential mortgages | In North America offices | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In North America offices | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 4 6 15 22
Residential mortgages | In North America offices | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In North America offices | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 4 1 10 3
Residential mortgages | In North America offices | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In North America offices | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In offices outside North America        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 0 4 3
Residential mortgages | In offices outside North America | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In offices outside North America | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In offices outside North America | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 0 3 3
Residential mortgages | In offices outside North America | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 1 0
Residential mortgages | In offices outside North America | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Residential mortgages | In offices outside North America | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Home equity loans | In North America offices | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In North America offices        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 92 105 150 178
Total credit cards | In North America offices | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 92 105 150 178
Total credit cards | In North America offices | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In North America offices | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In North America offices | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In North America offices | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In North America offices | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In offices outside North America        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 2 1
Total credit cards | In offices outside North America | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 2 1
Total credit cards | In offices outside North America | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In offices outside North America | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In offices outside North America | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In offices outside North America | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Total credit cards | In offices outside North America | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In North America offices        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 2 1
Personal, small business and other | In North America offices | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In North America offices | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In North America offices | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In North America offices | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 2 1
Personal, small business and other | In North America offices | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In North America offices | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In offices outside North America        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 4 3
Personal, small business and other | In offices outside North America | Interest rate reduction        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In offices outside North America | Term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In offices outside North America | Payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In offices outside North America | Combination: interest rate reduction and term extension        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 1 1 4 3
Personal, small business and other | In offices outside North America | Combination: term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification 0 0 0 0
Personal, small business and other | In offices outside North America | Combination: interest rate reduction, term extension and payment delay        
Financing Receivable, Modified [Line Items]        
Total loans defaulted within one year of modification $ 0 $ 0 $ 0 $ 0