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Revenue, Deferred Revenue And Prepaid Commissions - Additional Information and Disaggregation of Revenue (Details) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2023 USD ($) | Sep. 30, 2022 USD ($) | Sep. 30, 2023 USD ($) revenue_component | Sep. 30, 2022 USD ($)
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | $ 35,428 | $ 33,744 | $ 105,072 | $ 101,279
Deferred revenue recognized from previous period |  |  | 21,300 |
United States |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 34,662 | 32,827 | 102,523 | 98,152
International |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 766 | 917 | $ 2,549 | 3,127
Wireless revenue |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Revenue primary component | revenue_component |  |  | 2 |
Total revenue | 18,972 | 19,054 | $ 56,877 | 56,601
Paging revenue |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 18,119 | 18,419 | 54,915 | 54,873
Product and other revenue |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 853 | 635 | $ 1,962 | 1,728
Software revenue |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Revenue primary component | revenue_component |  |  | 2 |
Total revenue | 16,456 | 14,690 | $ 48,195 | 44,678
License |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 2,413 | 2,147 | 7,723 | 5,933
Professional services |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 3,833 | 2,835 | 10,909 | 9,502
Hardware |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 798 | 530 | 2,088 | 1,626
Operations revenue |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | 7,044 | 5,512 | 20,720 | 17,061
Maintenance |  |  |  |
Revenues from External Customers and Long-Lived Assets |  |  |  |
Total revenue | $ 9,412 | $ 9,178 | $ 27,475 | $ 27,617

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