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Revenue, Deferred Revenue And Prepaid Commissions - Additional Information and Disaggregation of Revenue (Details)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
USD ($)
Sep. 30, 2022
USD ($)
Sep. 30, 2023
USD ($)
revenue_component
Sep. 30, 2022
USD ($)
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 35,428 $ 33,744 $ 105,072 $ 101,279
Deferred revenue recognized from previous period     21,300  
United States        
Revenues from External Customers and Long-Lived Assets        
Total revenue 34,662 32,827 102,523 98,152
International        
Revenues from External Customers and Long-Lived Assets        
Total revenue 766 917 $ 2,549 3,127
Wireless revenue        
Revenues from External Customers and Long-Lived Assets        
Revenue primary component | revenue_component     2  
Total revenue 18,972 19,054 $ 56,877 56,601
Paging revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 18,119 18,419 54,915 54,873
Product and other revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 853 635 $ 1,962 1,728
Software revenue        
Revenues from External Customers and Long-Lived Assets        
Revenue primary component | revenue_component     2  
Total revenue 16,456 14,690 $ 48,195 44,678
License        
Revenues from External Customers and Long-Lived Assets        
Total revenue 2,413 2,147 7,723 5,933
Professional services        
Revenues from External Customers and Long-Lived Assets        
Total revenue 3,833 2,835 10,909 9,502
Hardware        
Revenues from External Customers and Long-Lived Assets        
Total revenue 798 530 2,088 1,626
Operations revenue        
Revenues from External Customers and Long-Lived Assets        
Total revenue 7,044 5,512 20,720 17,061
Maintenance        
Revenues from External Customers and Long-Lived Assets        
Total revenue $ 9,412 $ 9,178 $ 27,475 $ 27,617