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Segment Reporting and Concentrations - Long-lived assets (Details) - USD ($) $ in Thousands | Jun. 30, 2020 | Dec. 31, 2019
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Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | $ 20,200 | $ 21,715
United States |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 4,338 | 4,591
Canada |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 8,500 | 8,876
United Kingdom |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 1,666 | 1,907
Philippines [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 4,817 | 5,135
India [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 297 | 508
Sri Lanka [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 580 | 678
Israel [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 1 | 19
Germany [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 1 | 1
Foreign Countries [Member] |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | $ 15,862 | $ 17,124

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- Definition Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=115929826&loc=d3e9038-108599 + Details
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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
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