XML 32 R18.htm IDEA: XBRL DOCUMENT
v3.20.4

Segment Reporting and Concentrations | 12 Months Ended
--- | ---
Dec. 31, 2020
Segment Reporting and Concentrations |
Segment Reporting and Concentrations | 12. Segment reporting and concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of AI systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with our proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information were as follows (in thousands):
|  | For the Years Ended December 31,
|  | 2020 |  | 2019
Revenues: |  |  |  |  |  |
DDS |  | $ | 41,983 |  | $ | 41,172
Synodex |  |  | 4,828 |  |  | 3,942
Agility |  |  | 11,429 |  |  | 10,744
Total Consolidated |  | $ | 58,240 |  | $ | 55,858
Income (loss) before provision for income taxes(1): |  |  |  |  |  |
DDS |  | $ | 1,260 |  | $ | 944
Synodex |  |  | 357 |  |  | (129)
Agility |  |  | (572) |  |  | (1,883)
Total Consolidated |  | $ | 1,045 |  | $ | (1,068)
Income (loss) before provision for income taxes(2): |  |  |  |  |  |
DDS |  | $ | 980 |  | $ | 683
Synodex |  |  | 536 |  |  | 40
Agility |  |  | (471) |  |  | (1,791)
Total Consolidated |  | $ | 1,045 |  | $ | (1,068)
|  | December 31, 2020 |  | December 31, 2019
Total assets: |  |  |  |  |  |
DDS |  | $ | 27,767 |  | $ | 23,115
Synodex |  |  | 457 |  |  | 675
Agility |  |  | 29,030 |  |  | 25,707
Total Consolidated |  | $ | 57,254 |  | $ | 49,497
|  | December 31, 2020 |  | December 31, 2019
Goodwill: |  |  |  |  |  |
Agility |  | $ | 2,150 |  | $ | 2,108
Total |  | $ | 2,150 |  | $ | 2,108
| (1) |  | Before elimination of any inter-segment profits
| (2) |  | After elimination of any inter-segment profits
Long-lived assets as of December 31, 2020 and 2019 by geographic region were comprised of (in thousands):
|  | 2020 |  | 2019
United States |  | $ | 4,045 |  | $ | 4,521
Foreign countries: |  |  |  |  |  |
Canada |  |  | 9,044 |  |  | 8,708
United Kingdom |  |  | 1,759 |  |  | 1,907
Philippines |  |  | 4,545 |  |  | 5,135
India |  |  | 930 |  |  | 508
Sri Lanka |  |  | 319 |  |  | 678
Israel |  |  | 1 |  |  | 19
Germany |  |  | — |  |  | 1
Total foreign |  |  | 16,598 |  |  | 16,956
Totals |  | $ | 20,643 |  | $ | 21,477
One client in the DDS segment generated approximately 14% and 16% of the Company’s total revenues in the fiscal years ended December 31, 2020 and 2019, respectively. Another client in the DDS segment generated 10% of the Company's total revenues for the fiscal year ended December 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2020 and 2019, revenues from non-US clients accounted for 54% and 55%, respectively, of the Company’s revenues. Revenues for each of the two years in the period ended December 31, 2020 and 2019 by geographic region (determined based upon client’s domicile), were as follows (in thousands):
|  | 2020 |  | 2019
United States |  | $ | 26,764 |  | $ | 25,015
United Kingdom |  |  | 11,184 |  |  | 9,577
The Netherlands |  |  | 6,695 |  |  | 6,982
Canada |  |  | 5,791 |  |  | 6,192
Others - principally Europe |  |  | 7,806 |  |  | 8,092
Totals |  | $ | 58,240 |  | $ | 55,858
As of December 31, 2020, approximately 55% of the Company’s accounts receivable was due from foreign (principally European) clients and 36% of accounts receivable was due from three clients. As of December 31, 2019, approximately 60% of the Company’s accounts receivable was due from foreign (principally European) clients and 44% of accounts receivable was due from three clients. No other client accounted for 10% or more of the accounts receivable as of December 31, 2020.

X
- References No definition available. + Details
Name: | us-gaap_SegmentReportingAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration

X
- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
Name: | us-gaap_SegmentReportingDisclosureTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration