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Segment Reporting and Concentrations
 12 Months Ended
Dec. 31, 2020
Segment Reporting and Concentrations  
Segment Reporting and Concentrations

12.         Segment reporting and concentrations

The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility.

The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of AI systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development.

The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with our proprietary data models or client data models.

The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels.

A significant portion of the Company’s revenues is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.

Revenues from external clients and segment operating profit (loss), and other reportable segment information were as follows (in thousands):

 

 

 

 

 

 

 

 

 

 

For the Years Ended December 31,

 

    

 

 

    

 

 

 

2020

 

2019

Revenues:

 

 

  

 

 

  

DDS

 

$

41,983

 

$

41,172

Synodex

 

 

4,828

 

 

3,942

Agility

 

 

11,429

 

 

10,744

Total Consolidated

 

$

58,240

 

$

55,858

Income (loss) before provision for income taxes(1):

 

 

  

 

 

  

DDS

 

$

1,260

 

$

944

Synodex

 

 

357

 

 

(129)

Agility

 

 

(572)

 

 

(1,883)

Total Consolidated

 

$

1,045

 

$

(1,068)

Income (loss) before provision for income taxes(2):

 

 

  

 

 

  

DDS

 

$

980

 

$

683

Synodex

 

 

536

 

 

40

Agility

 

 

(471)

 

 

(1,791)

Total Consolidated

 

$

1,045

 

$

(1,068)

 

 

 

 

 

 

 

 

 

    

 

 

    

 

 

 

December 31, 2020

 

December 31, 2019

Total assets:

 

 

  

 

 

  

DDS

 

$

27,767

 

$

23,115

Synodex

 

 

457

 

 

675

Agility

 

 

29,030

 

 

25,707

Total Consolidated

 

$

57,254

 

$

49,497

 

 

 

 

 

 

 

 

 

    

December 31, 2020

    

December 31, 2019

Goodwill:

 

 

  

 

 

  

Agility

 

$

2,150

 

$

2,108

Total

 

$

2,150

 

$

2,108

(1)

Before elimination of any inter-segment profits

(2)

After elimination of any inter-segment profits

 

Long-lived assets as of December 31, 2020 and 2019 by geographic region were comprised of (in thousands):

 

 

 

 

 

 

 

 

 

    

2020

    

2019

 

 

 

 

 

 

 

United States

 

$

4,045

 

$

4,521

Foreign countries:

 

 

  

 

 

  

Canada

 

 

9,044

 

 

8,708

United Kingdom

 

 

1,759

 

 

1,907

Philippines

 

 

4,545

 

 

5,135

India

 

 

930

 

 

508

Sri Lanka

 

 

319

 

 

678

Israel

 

 

 1

 

 

19

Germany

 

 

 —

 

 

 1

Total foreign

 

 

16,598

 

 

16,956

Totals

 

$

20,643

 

$

21,477

 

One client in the DDS segment generated approximately 14% and 16% of the Company’s total revenues in the fiscal years ended December 31, 2020 and 2019, respectively. Another client in the DDS segment generated 10% of the Company's total revenues for the fiscal year ended December 31, 2019. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2020 and 2019, revenues from non-US clients accounted for 54% and 55%, respectively, of the Company’s revenues.

Revenues for each of the two years in the period ended December 31, 2020 and 2019 by geographic region (determined based upon client’s domicile), were as follows (in thousands):

 

 

 

 

 

 

 

 

 

    

2020

    

2019

 

 

 

 

 

 

 

United States

 

$

26,764

 

$

25,015

United Kingdom

 

 

11,184

 

 

9,577

The Netherlands

 

 

6,695

 

 

6,982

Canada

 

 

5,791

 

 

6,192

Others - principally Europe

 

 

7,806

 

 

8,092

Totals

 

$

58,240

 

$

55,858

 

As of December 31, 2020, approximately 55% of the Company’s accounts receivable was due from foreign (principally European) clients and 36% of accounts receivable was due from three clients. As of December 31, 2019, approximately 60% of the Company’s accounts receivable was due from foreign (principally European) clients and 44% of accounts receivable was due from three clients. No other client accounted for 10% or more of the accounts receivable as of December 31, 2020.