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Segment Reporting and Concentrations | 6 Months Ended
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Jun. 30, 2021
Segment Reporting and Concentrations |
Segment Reporting and Concentrations | 9. Segment Reporting and Concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (“DDS”), Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of artificial intelligence (“AI”) systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with the Company’s proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues are generated from its facilities in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information for the periods presented were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended June 30, | ​ | For the Six Months Ended June 30,
​ |  | 2021 |  | 2020 |  | 2021 |  | 2020
Revenues: |  | ​ |  |  | ​ |  | ​ | ​ |  |  | ​ |
DDS | ​ | $ | 12,997 | ​ | $ | 9,858 | ​ | $ | 24,760 | ​ | $ | 20,267
Synodex | ​ |  | 886 | ​ |  | 1,201 | ​ |  | 1,905 | ​ |  | 2,483
Agility | ​ |  | 3,166 | ​ |  | 2,804 | ​ |  | 6,351 | ​ |  | 5,643
Total Consolidated | ​ | $ | 17,049 | ​ | $ | 13,863 | ​ | $ | 33,016 | ​ | $ | 28,393
​ | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
Income (loss) before provision for income taxes(1): | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
DDS | ​ | $ | 1,726 | ​ | $ | 17 | ​ | $ | 2,379 | ​ | $ | 220
Synodex | ​ |  | (329) | ​ |  | 81 | ​ |  | (221) | ​ |  | 277
Agility | ​ |  | (1,161) | ​ |  | (406) | ​ |  | (1,586) | ​ |  | (680)
Total Consolidated | ​ | $ | 236 | ​ | $ | (308) | ​ | $ | 572 | ​ | $ | (183)
​ | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
Income (loss) before provision for income taxes(2): | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
DDS | ​ | $ | 1,646 | ​ | $ | (53) | ​ | $ | 2,230 | ​ | $ | 80
Synodex | ​ |  | (278) | ​ |  | 125 | ​ |  | (126) | ​ |  | 366
Agility | ​ |  | (1,132) | ​ |  | (380) | ​ |  | (1,532) | ​ |  | (629)
Total Consolidated | ​ | $ | 236 | ​ | $ | (308) | ​ | $ | 572 | ​ | $ | (183)
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, 2021 |  | December 31, 2020
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 32,039 | ​ | $ | 27,767
Synodex | ​ |  | 132 | ​ |  | 457
Agility | ​ |  | 28,758 | ​ |  | 29,030
Total Consolidated | ​ | $ | 60,929 | ​ | $ | 57,254
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, 2021 |  | December 31, 2020
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 2,179 | ​ | $ | 2,150
Total | ​ | $ | 2,179 | ​ | $ | 2,150
(1) | Before elimination of any inter-segment profits
(2) | After elimination of any inter-segment profits
The following table summarizes revenues by geographic region (determined and based upon customer’s domicile) (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended | ​ | For the Six Months Ended
​ | ​ | June 30, | ​ | June 30,
​ |  | 2021 |  | 2020 |  | 2021 |  | 2020
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
United States | ​ | $ | 9,074 | ​ | $ | 6,258 | ​ | $ | 17,294 | ​ | $ | 12,948
United Kingdom | ​ |  | 2,995 | ​ |  | 2,681 | ​ |  | 5,797 | ​ |  | 5,452
The Netherlands | ​ |  | 1,608 | ​ |  | 1,659 | ​ |  | 3,262 | ​ |  | 3,299
Canada | ​ |  | 1,492 | ​ |  | 1,325 | ​ |  | 3,087 | ​ |  | 2,870
Others - principally Europe | ​ |  | 1,880 | ​ |  | 1,940 | ​ |  | 3,576 | ​ |  | 3,824
Totals | ​ | $ | 17,049 | ​ | $ | 13,863 | ​ | $ | 33,016 | ​ | $ | 28,393
​ Long-lived assets as of June 30, 2021 and December 31, 2020 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, |  | December 31,
​ |  | 2021 |  | 2020
United States | ​ | $ | 3,935 | ​ | $ | 4,045
​ | ​ |  |  | ​ |  |
Foreign countries: | ​ |  |  | ​ |  |
Canada | ​ |  | 9,402 | ​ |  | 9,044
United Kingdom | ​ |  | 1,675 | ​ |  | 1,759
Philippines | ​ |  | 4,238 | ​ |  | 4,545
India | ​ |  | 980 | ​ |  | 930
Sri Lanka | ​ |  | 234 | ​ |  | 319
Israel | ​ |  | - | ​ |  | 1
Total foreign | ​ |  | 16,529 | ​ |  | 16,598
Totals | ​ | $ | 20,464 | ​ | $ | 20,643
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $6.1 million and $6.6 million as of June 30, 2021 and December 31, 2020, respectively. One client in the DDS segment generated approximately 11% and 16% of the Company’s total revenues for the three months ended June 30, 2021 and 2020, respectively. Another client in the DDS segment accounted for 11% of the Company’s total revenues for the three months ended June 30, 2021. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 47% and 55% of the Company’s total revenues for the three months ended June 30, 2021 and 2020, respectively. One client in the DDS segment generated approximately 12% and 15% of the Company’s total revenues for the six months ended June 30, 2021 and 2020, respectively. Another client in the DDS segment accounted for 10% of the Company’s total revenues for the six months ended June 30, 2021. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 48% and 54% of the Company’s total revenues for the six months ended June 30, 2021 and 2020, respectively. Apriyas of June 30, 2021, approximately 46% of the Company’s accounts receivable was from foreign (principally European) clients and 36% of the Company’s accounts receivable was due from three clients. As of December 31, 2020, approximately 55% of the Company’s accounts receivable was from foreign (principally European) clients and 36% of the Company’s accounts receivable was due from three clients.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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