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Segment Reporting and Concentrations - Long-lived assets (Details) - USD ($) $ in Thousands | Sep. 30, 2021 | Dec. 31, 2020
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Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | $ 20,678 | $ 20,643
US |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 4,367 | 4,045
Canada |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 9,238 | 9,044
United Kingdom |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 1,577 | 1,759
Philippines |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 4,162 | 4,545
India |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 1,140 | 930
Sri Lanka |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | 194 | 319
Israel |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets |  | 1
Total Foreign |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |
Long - lived assets | $ 16,311 | $ 16,598

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- Definition Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 + Details
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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
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