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Segment Reporting and Concentrations | 9 Months Ended
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Sep. 30, 2021
Segment Reporting and Concentrations |
Segment Reporting and Concentrations | 9. Segment Reporting and Concentrations The Company’s operations are classified in three reporting segments: DDS, Synodex and Agility. The DDS segment provides a range of solutions and platforms for solving complex data challenges that companies face when they seek to obtain the benefits of artificial intelligence (“AI”) systems and analytics platforms. These include data annotation, data transformation, data curation and intelligent automation. The DDS segment also provides a variety of services for clients in the information industry that relate to content operations and product development. The Synodex segment provides an intelligent data platform that transforms medical records into useable digital data organized in accordance with the Company’s proprietary data models or client data models. The Agility segment provides an intelligent data platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the services are generated from its operations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external clients and segment operating profit (loss), and other reportable segment information for the periods presented were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended September 30, | ​ | For the Nine Months Ended September 30,
​ |  | 2021 |  | 2020 |  | 2021 |  | 2020
Revenues: |  | ​ |  |  | ​ |  | ​ | ​ |  |  | ​ |
DDS | ​ | $ | 13,237 | ​ | $ | 10,526 | ​ | $ | 37,997 | ​ | $ | 30,793
Synodex | ​ |  | 983 | ​ |  | 1,197 | ​ |  | 2,888 | ​ |  | 3,680
Agility | ​ |  | 3,230 | ​ |  | 2,830 | ​ |  | 9,581 | ​ |  | 8,473
Total Consolidated | ​ | $ | 17,450 | ​ | $ | 14,553 | ​ | $ | 50,466 | ​ | $ | 42,946
​ | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
Income (loss) before provision for income taxes(1): | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
DDS | ​ | $ | 1,608 | ​ | $ | 4 | ​ | $ | 3,988 | ​ | $ | 226
Synodex | ​ |  | (657) | ​ |  | 79 | ​ |  | (878) | ​ |  | 356
Agility | ​ |  | (1,470) | ​ |  | 60 | ​ |  | (3,057) | ​ |  | (621)
Total Consolidated | ​ | $ | (519) | ​ | $ | 143 | ​ | $ | 53 | ​ | $ | (39)
​ | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
Income (loss) before provision for income taxes(2): | ​ |  | ​ | ​ |  | ​ | ​ |  |  | ​ |  |
DDS | ​ | $ | 1,509 | ​ | $ | (64) | ​ | $ | 3,740 | ​ | $ | 27
Synodex | ​ |  | (584) | ​ |  | 124 | ​ |  | (711) | ​ |  | 487
Agility | ​ |  | (1,444) | ​ |  | 83 | ​ |  | (2,976) | ​ |  | (553)
Total Consolidated | ​ | $ | (519) | ​ | $ | 143 | ​ | $ | 53 | ​ | $ | (39)
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, 2021 |  | December 31, 2020
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 29,640 | ​ | $ | 27,767
Synodex | ​ |  | 714 | ​ |  | 457
Agility | ​ |  | 28,479 | ​ |  | 29,030
Total Consolidated | ​ | $ | 58,833 | ​ | $ | 57,254
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, 2021 |  | December 31, 2020
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 2,143 | ​ | $ | 2,150
Total Consolidated | ​ | $ | 2,143 | ​ | $ | 2,150
(1) | Before elimination of any inter-segment profits
(2) | After elimination of any inter-segment profits
The following table summarizes revenues by geographic region (determined and based upon customer’s domicile) (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended | ​ | For the Nine Months Ended
​ | ​ | September 30, | ​ | September 30,
​ |  | 2021 |  | 2020 |  | 2021 |  | 2020
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
United States | ​ | $ | 9,467 | ​ | $ | 6,613 | ​ | $ | 26,761 | ​ | $ | 19,561
United Kingdom | ​ |  | 2,912 | ​ |  | 2,832 | ​ |  | 8,709 | ​ |  | 8,284
The Netherlands | ​ |  | 1,750 | ​ |  | 1,704 | ​ |  | 5,012 | ​ |  | 5,003
Canada | ​ |  | 1,469 | ​ |  | 1,434 | ​ |  | 4,556 | ​ |  | 4,304
Others - principally Europe | ​ |  | 1,852 | ​ |  | 1,970 | ​ |  | 5,428 | ​ |  | 5,794
Totals | ​ | $ | 17,450 | ​ | $ | 14,553 | ​ | $ | 50,466 | ​ | $ | 42,946
​ Long-lived assets as of September 30, 2021 and December 31, 2020 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, |  | December 31,
​ |  | 2021 |  | 2020
United States | ​ | $ | 4,367 | ​ | $ | 4,045
​ | ​ |  |  | ​ |  |
Foreign countries: | ​ |  |  | ​ |  |
Canada | ​ |  | 9,238 | ​ |  | 9,044
Philippines | ​ |  | 4,162 | ​ |  | 4,545
United Kingdom | ​ |  | 1,577 | ​ |  | 1,759
India | ​ |  | 1,140 | ​ |  | 930
Sri Lanka | ​ |  | 194 | ​ |  | 319
Israel | ​ |  | - | ​ |  | 1
Total foreign | ​ |  | 16,311 | ​ |  | 16,598
Totals | ​ | $ | 20,678 | ​ | $ | 20,643
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $5.9 million and $6.6 million as of September 30, 2021 and December 31, 2020, respectively. One client in the DDS segment generated approximately 10% and 13% of the Company’s total revenues for the three months ended September 30, 2021 and 2020, respectively. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 46% and 55% of the Company’s total revenues for the three months ended September 30, 2021 and 2020, respectively. One client in the DDS segment generated approximately 11% and 14% of the Company's total revenues for the nine months ended September 30, 2021 and 2020, respectively. No other client accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. clients accounted for 47% and 54% of the Company’s total revenues for the nine months ended September 30, 2021 and 2020, respectively. As of September 30, 2021, approximately 44% of the Company’s accounts receivable was from foreign (principally European) clients and 34% of the Company’s accounts receivable was due from three clients. As of December 31, 2020, approximately 55% of the Company’s accounts receivable was from foreign (principally European) clients and 36% of the Company’s accounts receivable was due from three clients.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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