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Segment reporting and concentrations
 12 Months Ended
Dec. 31, 2021
Segment reporting and concentrations.  
Segment reporting and concentrations

12.         Segment reporting and concentrations

The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility.

The DDS segment provides AI-enabled software platforms and managed services to companies that require high-quality data for training AI and machine learning (ML) algorithms, and AI digital transformation solutions to help companies apply AI/ML to real-world problems relating to analyzing and deriving insights from documents. In conjunction with AI digital transformation, the Company often provides a range of data engineering support services, including data transformation, data curation, data hygiene, data consolidation, data compliance, and master data management.

The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or client data models.

The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels.

A significant portion of the Company’s revenues is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.

Revenues from external clients, segment operating profit (loss), and other reportable segment information are as follows (in thousands):

​

​

​

​

​

​

​

​

​

​

For The Years Ended December 31, 

​

    

2021

    

2020

Revenues:

 

​

  

 

​

  

DDS

​

$

52,569

​

$

41,983

Synodex

​

 

4,163

​

 

4,828

Agility

​

 

13,023

​

 

11,429

Total Consolidated

​

$

69,755

​

$

58,240

Income (loss) before provision for income taxes(1):

​

 

  

​

 

  

DDS

​

$

6,311

​

$

1,260

Synodex

​

 

(1,797)

​

 

357

Agility

​

 

(5,477)

​

 

(572)

Total Consolidated

​

$

(963)

​

$

1,045

Income (loss) before provision for income taxes(2):

​

 

  

​

 

  

DDS

​

$

5,932

​

$

980

Synodex

​

 

(1,525)

​

 

536

Agility

​

 

(5,370)

​

 

(471)

Total Consolidated

​

$

(963)

​

$

1,045

​

​

​

​

​

​

​

​

​

    

December 31, 2021

    

December 31, 2020

Total assets:

 

​

  

 

​

  

DDS

​

$

40,100

​

$

37,095

Synodex

​

 

1,753

​

 

825

Agility

​

 

17,364

​

 

19,334

Total Consolidated

​

$

59,217

​

$

57,254

​

​

​

​

​

​

​

​

​

​

​

    

December 31, 2021

    

December 31, 2020

Goodwill:

 

​

  

 

​

  

Agility

​

$

2,143

​

$

2,150

Total

​

$

2,143

​

$

2,150

(1)Before elimination of any inter-segment profits
(2)After elimination of any inter-segment profits

Long-lived assets as of December 31, 2021 and 2020 by geographic region were comprised of (in thousands):

​

​

​

​

​

​

​

​

​

    

2021

    

2020

United States

​

$

4,578

​

$

4,045

Foreign countries:

​

 

  

​

 

  

Canada

​

 

9,280

​

 

9,044

United Kingdom

​

 

1,538

​

 

1,759

Philippines

​

 

4,027

​

 

4,545

India

​

 

1,481

​

 

930

Sri Lanka

​

 

154

​

 

319

Israel

​

 

-

​

 

1

Total foreign

​

 

16,480

​

 

16,598

Totals

​

$

21,058

​

$

20,643

​

One client in the DDS segment generated approximately 11% and 14% of the Company’s total revenues in the fiscal years ended December 31, 2021 and 2020, respectively. No other client accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2021 and 2020, revenues from non-U.S. clients accounted for 45% and 54%, respectively, of the Company’s revenues.

Revenues for each of the two years in the period ended December 31, 2021 and 2020 by geographic region (determined based upon client’s domicile), were as follows (in thousands):

​

​

​

​

​

​

​

​

​

    

2021

    

2020

United States

​

$

38,164

​

$

26,764

United Kingdom

​

 

11,588

​

 

11,184

The Netherlands

​

 

6,547

​

 

6,695

Canada

​

 

6,190

​

 

5,791

Others - principally Europe

​

 

7,266

​

 

7,806

Totals

​

$

69,755

​

$

58,240

​

As of December 31, 2021, approximately 37% of the Company’s accounts receivable was due from foreign (principally European) clients and 19% of accounts receivable was due from one client. As of December 31, 2020, approximately 55% of the Company’s accounts receivable was due from foreign (principally European) clients and 36% of accounts receivable was due from three clients. No other client accounted for 10% or more of the accounts receivable as of December 31, 2021 and 2020.