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Segment reporting and concentrations | 9 Months Ended
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Sep. 30, 2022
Segment reporting and concentrations |
Segment reporting and concentrations | 10. Segment reporting and concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides AI-enabled software platforms and managed services to companies that require high-quality data for training AI and machine learning (ML) algorithms, and AI digital transformation solutions to help companies apply AI/ML to real-world problems relating to analyzing and deriving insights from documents. In conjunction with AI digital transformation, the Company often provides a range of data engineering support services, including data transformation, data curation, data hygiene, data consolidation, data compliance, and master data management. The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models. The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenue is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended September 30, | ​ | For the Nine Months Ended September 30,
​ |  | 2022 |  | 2021 |  | 2022 |  | 2021
Revenues: |  | ​ |  |  | ​ |  | ​ | ​ |  |  | ​ |
DDS | ​ | $ | 12,852 | ​ | $ | 13,237 | ​ | $ | 42,944 | ​ | $ | 37,997
Synodex | ​ |  | 1,762 | ​ |  | 983 | ​ |  | 5,376 | ​ |  | 2,888
Agility | ​ |  | 3,833 | ​ |  | 3,230 | ​ |  | 11,306 | ​ |  | 9,581
Total Consolidated | ​ | $ | 18,447 | ​ | $ | 17,450 | ​ | $ | 59,626 | ​ | $ | 50,466
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(1): | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | 135 | ​ | $ | 1,544 | ​ | $ | 1,516 | ​ | $ | 3,924
Synodex | ​ |  | (977) | ​ |  | (657) | ​ |  | (2,796) | ​ |  | (878)
Agility | ​ |  | (2,216) | ​ |  | (1,406) | ​ |  | (7,474) | ​ |  | (2,993)
Total Consolidated | ​ | $ | (3,058) | ​ | $ | (519) | ​ | $ | (8,754) | ​ | $ | 53
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(2): | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | (59) | ​ | $ | 1,445 | ​ | $ | 987 | ​ | $ | 3,676
Synodex | ​ |  | (778) | ​ |  | (584) | ​ |  | (2,318) | ​ |  | (711)
Agility | ​ |  | (2,221) | ​ |  | (1,380) | ​ |  | (7,423) | ​ |  | (2,912)
Total Consolidated | ​ | $ | (3,058) | ​ | $ | (519) | ​ | $ | (8,754) | ​ | $ | 53
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, 2022 |  | December 31, 2021
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 26,542 | ​ | $ | 38,180
Synodex | ​ |  | 3,294 | ​ |  | 1,753
Agility | ​ |  | 17,973 | ​ |  | 19,284
Total Consolidated | ​ | $ | 47,809 | ​ | $ | 59,217
​ ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, 2022 |  | December 31, 2021
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 1,982 | ​ | $ | 2,143
Total | ​ | $ | 1,982 | ​ | $ | 2,143
​
(1) | Before elimination of any inter-segment profits
(2) | After elimination of any inter-segment profits
The table below shows intersegment revenues which are eliminated in consolidation (in thousands).
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | For the Three Months Ended September 30, |  | For the Nine Months Ended September 30,
​ | ​ | 2022 | ​ | 2021 | ​ | 2022 | ​ | 2021
Revenues of DDS Segment from: |  |  |  |  |  |  |  |
Synodex |  | 2,119 |  | 1,113 |  | 6,167 |  | 2,559
Agility |  | 425 |  | 411 |  | 1,274 |  | 1,229
Totals |  | 2,544 |  | 1,524 |  | 7,441 |  | 3,788
​ Revenues for the period ended September 30, 2022 and 2021 by geographic region (determined based upon customer’s domicile), were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended | ​ | For the Nine Months Ended
​ | ​ | September 30, | ​ | September 30,
​ |  | 2022 |  | 2021 |  | 2022 |  | 2021
United States | ​ | $ | 11,904 | ​ | $ | 9,467 | ​ | $ | 37,843 | ​ | $ | 26,761
United Kingdom | ​ |  | 2,677 | ​ |  | 2,912 | ​ |  | 8,312 | ​ |  | 8,709
The Netherlands | ​ |  | 1,734 | ​ |  | 1,750 | ​ |  | 5,105 | ​ |  | 5,012
Canada | ​ |  | 579 | ​ |  | 1,469 | ​ |  | 3,234 | ​ |  | 4,556
Others - principally Europe | ​ |  | 1,553 | ​ |  | 1,852 | ​ |  | 5,132 | ​ |  | 5,428
Totals | ​ | $ | 18,447 | ​ | $ | 17,450 | ​ | $ | 59,626 | ​ | $ | 50,466
​ Long-lived assets as of September 30, 2022 and December 31, 2021 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | September 30, |  | December 31,
​ |  | 2022 |  | 2021
United States | ​ | $ | 6,747 | ​ | $ | 4,578
​ | ​ |  | ​ | ​ |  | ​
Foreign countries: | ​ |  | ​ | ​ |  | ​
Canada | ​ |  | 7,669 | ​ |  | 9,280
United Kingdom | ​ |  | 1,139 | ​ |  | 1,538
Philippines | ​ |  | 3,784 | ​ |  | 4,027
India | ​ |  | 1,364 | ​ |  | 1,481
Sri Lanka | ​ |  | 136 | ​ |  | 154
Israel | ​ |  | 2 | ​ |  | -
Total foreign | ​ |  | 14,094 | ​ |  | 16,480
Totals | ​ | $ | 20,841 | ​ | $ | 21,058
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $4.2 million and $5.6 million as of September 30, 2022 and December 31, 2021, respectively. No customer generated 10% or more of the Company’s total revenues for the three months ended September 30, 2022. One customer in the DDS segment generated approximately 10% of the Company’s total revenues for the three months ended September 30, 2021. Further, revenues from non-U.S. customers accounted for 35% and 46% of the Company’s total revenues for the three months ended September 30, 2022 and 2021, respectively. One customer in the DDS segment generated approximately 13% and 11% of the Company’s total revenues for the nine months ended September 30, 2022 and 2021, respectively. No other customer accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. customers accounted for 37% and 47% of the Company’s total revenues for the nine months ended September 30, 2022 and 2021, respectively. As of September 30, 2022, approximately 47% of the Company’s accounts receivable was from foreign (principally European) customers and 24% of the Company’s accounts receivable was due from two customers. As of December 31, 2021, approximately 37% of the Company’s accounts receivable was from foreign (principally European) customers and 19% of the Company’s accounts receivable was due from one customer. No other customer accounted for 10% or more of the accounts receivable as of September 30, 2022 and December 31, 2021.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI https://asc.fasb.org/topic&trid=2134510 + Details
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