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Segment reporting and concentrations - Long-lived assets (Details) - USD ($) $ in Thousands | Dec. 31, 2022 | Dec. 31, 2021
--- | --- | ---
Revenues from external customers and long-lived assets |  |
Long - lived assets | $ 21,384 | $ 21,058
Right-of-use-asset, net | 4,309 | 5,621
United States |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 7,205 | 4,578
Canada |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 7,675 | 9,280
United Kingdom |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 1,198 | 1,538
Philippines |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 3,682 | 4,027
India |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 1,195 | 1,481
Sri Lanka |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 426 | 154
Israel |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | 3 |
Total foreign |  |
Revenues from external customers and long-lived assets |  |
Long - lived assets | $ 14,179 | $ 16,480

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- Definition Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 + Details
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- Definition Amount of lessee's right to use underlying asset under operating lease. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 842 -SubTopic 20 -Section 45 -Paragraph 1 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=123391704&loc=SL77918627-209977 + Details
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