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Segment reporting and concentrations | 12 Months Ended
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Dec. 31, 2022
Segment reporting and concentrations |
Segment reporting and concentrations | 12. Segment reporting and concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides AI data preparation services, collecting or creating training data, annotating training data, and training AI algorithms for its customers, and AI model deployment and integration. The DDS segment also provides a range of data engineering support services including data transformation, data curation, data hygiene, data consolidation, data extraction, data compliance, and master data management. The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models. The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenues is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For The Years Ended December 31,
​ |  | 2022 |  | 2021
Revenues: |  | ​ |  |  | ​ |
DDS | ​ | $ | 56,523 | ​ | $ | 52,569
Synodex | ​ |  | 7,105 | ​ |  | 4,163
Agility | ​ |  | 15,373 | ​ |  | 13,023
Total Consolidated | ​ | $ | 79,001 | ​ | $ | 69,755
Income (loss) before provision for income taxes(1): | ​ |  |  | ​ |  |
DDS | ​ | $ | 1,393 | ​ | $ | 6,311
Synodex | ​ |  | (3,213) | ​ |  | (1,797)
Agility | ​ |  | (8,663) | ​ |  | (5,477)
Total Consolidated | ​ | $ | (10,483) | ​ | $ | (963)
Income (loss) before provision for income taxes(2): | ​ |  |  | ​ |  |
DDS | ​ | $ | 716 | ​ | $ | 5,947
Synodex | ​ |  | (2,599) | ​ |  | (1,526)
Agility | ​ |  | (8,600) | ​ |  | (5,384)
Total Consolidated | ​ | $ | (10,483) | ​ | $ | (963)
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | December 31, 2022 |  | December 31, 2021
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 25,758 | ​ | $ | 38,180
Synodex | ​ |  | 3,270 | ​ |  | 1,753
Agility | ​ |  | 19,014 | ​ |  | 19,284
Total Consolidated | ​ | $ | 48,042 | ​ | $ | 59,217
| (1) | Before elimination of any inter-segment profits
| (2) | After elimination of any inter-segment profits
​ ​ ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | December 31, 2022 |  | December 31, 2021
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 2,038 | ​ | $ | 2,143
Total | ​ | $ | 2,038 | ​ | $ | 2,143
​ The table below shows intersegment revenues which are eliminated in consolidation (in thousands). ​
​ | ​ | ​ | ​ | ​
​ |  | For The Years Ended December 31,
​ | ​ | 2022 |  | 2021
Revenues of DDS Segment from: |  |  |  |
Synodex |  | 2,001 |  | 668
Agility |  | 144 |  | 138
Totals |  | 2,145 |  | 806
​ Long-lived assets as of December 31, 2022 and 2021 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2022 |  | 2021
United States | ​ | $ | 7,205 | ​ | $ | 4,578
Foreign countries: | ​ |  | ​ | ​ |  | ​
Canada | ​ |  | 7,675 | ​ |  | 9,280
United Kingdom | ​ |  | 1,198 | ​ |  | 1,538
Philippines | ​ |  | 3,682 | ​ |  | 4,027
India | ​ |  | 1,195 | ​ |  | 1,481
Sri Lanka | ​ |  | 426 | ​ |  | 154
Israel | ​ |  | 3 | ​ |  | -
Total foreign | ​ |  | 14,179 | ​ |  | 16,480
Totals | ​ | $ | 21,384 | ​ | $ | 21,058
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $4.3 million and $5.6 million as of December 31, 2022 and December 31, 2021, respectively. ​ One customer in the DDS segment generated approximately 11% of the Company’s total revenues in the fiscal year ended December 31, 2022. Another customer in the DDS segment generated approximately 11% of the Company’s total revenues in the fiscal year ended December 31, 2021. No other customer accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2022 and 2021, revenues from non-U.S. customers accounted for 38% and 45%, respectively, of the Company’s revenues. Revenues for each of the two years in the period ended December 31, 2022 and 2021 by geographic region (determined based upon customer domicile), were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2022 |  | 2021
United States | ​ | $ | 48,724 | ​ | $ | 38,164
United Kingdom | ​ |  | 10,901 | ​ |  | 11,588
The Netherlands | ​ |  | 6,829 | ​ |  | 6,547
Canada | ​ |  | 5,508 | ​ |  | 6,190
Others - principally Europe | ​ |  | 7,039 | ​ |  | 7,266
Totals | ​ | $ | 79,001 | ​ | $ | 69,755
​ As of December 31, 2022, approximately 44% of the Company’s accounts receivable was due from foreign (principally European) customers and 45% of accounts receivable was due from four customers. As of December 31, 2021, approximately 37% of the Company’s accounts receivable was due from foreign (principally European) customers and 19% of accounts receivable was due from one customer. No other customer accounted for 10% or more of the accounts receivable as of December 31, 2022 and 2021.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI https://asc.fasb.org/topic&trid=2134510 + Details
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