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Segment reporting and concentrations
 12 Months Ended
Dec. 31, 2022
Segment reporting and concentrations  
Segment reporting and concentrations

12.         Segment reporting and concentrations

The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility.

The DDS segment provides AI data preparation services, collecting or creating training data, annotating training data, and training AI algorithms for its customers, and AI model deployment and integration. The DDS segment also provides a range of data engineering support services including data transformation, data curation, data hygiene, data consolidation, data extraction, data compliance, and master data management.

The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models.

The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels.

A significant portion of the Company’s revenues is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.

Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands):

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​

​

​

​

​

​

​

​

​

For The Years Ended December 31, 

​

    

2022

    

2021

Revenues:

 

​

  

 

​

  

DDS

​

$

56,523

​

$

52,569

Synodex

​

 

7,105

​

 

4,163

Agility

​

 

15,373

​

 

13,023

Total Consolidated

​

$

79,001

​

$

69,755

Income (loss) before provision for income taxes(1):

​

 

  

​

 

  

DDS

​

$

1,393

​

$

6,311

Synodex

​

 

(3,213)

​

 

(1,797)

Agility

​

 

(8,663)

​

 

(5,477)

Total Consolidated

​

$

(10,483)

​

$

(963)

Income (loss) before provision for income taxes(2):

​

 

  

​

 

  

DDS

​

$

716

​

$

5,947

Synodex

​

 

(2,599)

​

 

(1,526)

Agility

​

 

(8,600)

​

 

(5,384)

Total Consolidated

​

$

(10,483)

​

$

(963)

​

​

​

​

​

​

​

​

​

    

December 31, 2022

    

December 31, 2021

Total assets:

 

​

  

 

​

  

DDS

​

$

25,758

​

$

38,180

Synodex

​

 

3,270

​

 

1,753

Agility

​

 

19,014

​

 

19,284

Total Consolidated

​

$

48,042

​

$

59,217

(1)Before elimination of any inter-segment profits
(2)After elimination of any inter-segment profits

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December 31, 2022

    

December 31, 2021

Goodwill:

 

​

  

 

​

  

Agility

​

$

2,038

​

$

2,143

Total

​

$

2,038

​

$

2,143

​

The table below shows intersegment revenues which are eliminated in consolidation (in thousands).

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For The Years Ended December 31,

​

​

2022

    

2021

Revenues of DDS Segment from:

 

  

 

  

Synodex

 

2,001

 

668

Agility

 

144

 

138

Totals

 

2,145

 

806

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Long-lived assets as of December 31, 2022 and 2021 by geographic region were comprised of (in thousands):

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​

​

​

​

​

​

​

​

    

2022

    

2021

United States

​

$

7,205

​

$

4,578

Foreign countries:

​

 

​

​

 

​

Canada

​

 

7,675

​

 

9,280

United Kingdom

​

 

1,198

​

 

1,538

Philippines

​

 

3,682

​

 

4,027

India

​

 

1,195

​

 

1,481

Sri Lanka

​

 

426

​

 

154

Israel

​

 

3

​

 

-

Total foreign

​

 

14,179

​

 

16,480

Totals

​

$

21,384

​

$

21,058

​

Long-lived assets include the unamortized balance of right-of-use assets amounting to $4.3 million and $5.6 million as of December 31, 2022 and December 31, 2021, respectively.

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One customer in the DDS segment generated approximately 11% of the Company’s total revenues in the fiscal year ended December 31, 2022. Another customer in the DDS segment generated approximately 11% of the Company’s total revenues in the fiscal year ended December 31, 2021. No other customer accounted for 10% or more of total revenues during these periods. Further, in the years ended December 31, 2022 and 2021, revenues from non-U.S. customers accounted for 38% and 45%, respectively, of the Company’s revenues.

Revenues for each of the two years in the period ended December 31, 2022 and 2021 by geographic region (determined based upon customer domicile), were as follows (in thousands):

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​

​

​

​

​

​

​

​

    

2022

    

2021

United States

​

$

48,724

​

$

38,164

United Kingdom

​

 

10,901

​

 

11,588

The Netherlands

​

 

6,829

​

 

6,547

Canada

​

 

5,508

​

 

6,190

Others - principally Europe

​

 

7,039

​

 

7,266

Totals

​

$

79,001

​

$

69,755

​

As of December 31, 2022, approximately 44% of the Company’s accounts receivable was due from foreign (principally European) customers and 45% of accounts receivable was due from four customers. As of December 31, 2021, approximately 37% of the Company’s accounts receivable was due from foreign (principally European) customers and 19% of accounts receivable was due from one customer. No other customer accounted for 10% or more of the accounts receivable as of December 31, 2022 and 2021.