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Segment reporting and concentrations | 3 Months Ended
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Mar. 31, 2023
Segment reporting and concentrations |
Segment reporting and concentrations | 12. Segment reporting and concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides AI data preparation services, collecting or creating training data, annotating training data, and training AI algorithms for its customers, and AI model deployment and integration. The DDS segment also provides a range of data engineering support services including data transformation, data curation, data hygiene, data consolidation, data extraction, data compliance, and master data management. The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models. The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenue is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended March 31,
​ |  | 2023 |  | 2022
Revenues: |  | ​ |  |  | ​ |
DDS | ​ | $ | 12,746 | ​ | $ | 15,911
Synodex | ​ |  | 1,865 | ​ |  | 1,669
Agility | ​ |  | 4,228 | ​ |  | 3,612
Total Consolidated | ​ | $ | 18,839 | ​ | $ | 21,192
​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(1): | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | (281) | ​ | $ | 1,452
Synodex | ​ |  | (111) | ​ |  | (988)
Agility | ​ |  | (1,503) | ​ |  | (2,879)
Total Consolidated | ​ | $ | (1,895) | ​ | $ | (2,415)
​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(2): | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | (423) | ​ | $ | 1,296
Synodex | ​ |  | 14 | ​ |  | (859)
Agility | ​ |  | (1,486) | ​ |  | (2,852)
Total Consolidated | ​ | $ | (1,895) | ​ | $ | (2,415)
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | March 31, 2023 |  | December 31, 2022
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 26,251 | ​ | $ | 25,758
Synodex | ​ |  | 3,433 | ​ |  | 3,270
Agility | ​ |  | 19,451 | ​ |  | 19,014
Total Consolidated | ​ | $ | 49,135 | ​ | $ | 48,042
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | March 31, 2023 |  | December 31, 2022
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 2,044 | ​ | $ | 2,038
Total | ​ | $ | 2,044 | ​ | $ | 2,038
​
(1) | Before elimination of any inter-segment profits
(2) | After elimination of any inter-segment profits
The table below shows intersegment revenues which are eliminated in consolidation (in thousands). ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | For the Three Months Ended March 31,
​ | ​ | 2023 | ​ | 2022
Revenues of DDS Segment from: |  | ​ |  | ​ |  |
Synodex |  | $ | 447 | ​ | $ | 564
Agility |  | ​ | 32 | ​ |  | 33
Totals |  | $ | 479 | ​ | $ | 597
​ Revenues for the period ended March 31, 2023 and 2022 by geographic region (determined based upon customer’s domicile), were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | March 31,
​ |  | 2023 |  | 2022
United States | ​ | $ | 11,409 | ​ | $ | 13,393
United Kingdom | ​ |  | 2,555 | ​ |  | 3,082
The Netherlands | ​ |  | 1,723 | ​ |  | 1,652
Canada | ​ |  | 1,438 | ​ |  | 1,377
Others - principally Europe | ​ |  | 1,714 | ​ |  | 1,688
Totals | ​ | $ | 18,839 | ​ | $ | 21,192
​ Long-lived assets as of March 31, 2023 and December 31, 2022 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | March 31, |  | December 31,
​ |  | 2023 |  | 2022
United States | ​ | $ | 7,944 | ​ | $ | 7,205
​ | ​ |  | ​ | ​ |  | ​
Foreign countries: | ​ |  | ​ | ​ |  | ​
Canada | ​ |  | 7,633 | ​ |  | 7,675
United Kingdom | ​ |  | 1,160 | ​ |  | 1,198
Philippines | ​ |  | 3,631 | ​ |  | 3,682
India | ​ |  | 991 | ​ |  | 1,195
Sri Lanka | ​ |  | 446 | ​ |  | 426
Israel | ​ |  | 2 | ​ |  | 3
Germany | ​ | ​ | - | ​ | ​ | -
Total foreign | ​ |  | 13,863 | ​ |  | 14,179
Totals | ​ | $ | 21,807 | ​ | $ | 21,384
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $4.1 million and $4.3 million as of March 31, 2023 and December 31, 2022, respectively. One customer in the DDS segment generated approximately 11% and another customer in the DDS segment generated 11% of the Company’s total revenues for the three months ended March 31, 2023. Another customer in the DDS segment generated approximately 21% of the Company’s total revenues for the three months ended March 31, 2022. No other customer accounted for 10% or more of total revenues during these periods. Further, for the three months ended March 31, 2023 and 2022, revenues from non-U.S. customers accounted for 39% and 37%, respectively, of the Company’s total revenues. As of March 31, 2023, approximately 38% of the Company’s accounts receivable was due from foreign (principally European) customers and 30% of the Company’s accounts receivable was due from two customers. As of December 31, 2022, approximately 44% of the Company’s accounts receivable was due from foreign (principally European) customers and 45% of the Company’s accounts receivable was due from four customers. No other customer accounted for 10% or more of the accounts receivable as of March 31, 2023 and December 31, 2022.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI https://asc.fasb.org/topic&trid=2134510 + Details
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