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Segment reporting and concentrations
 3 Months Ended
Mar. 31, 2023
Segment reporting and concentrations  
Segment reporting and concentrations

12.        Segment reporting and concentrations

The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility.

The DDS segment provides AI data preparation services, collecting or creating training data, annotating training data, and training AI algorithms for its customers, and AI model deployment and integration. The DDS segment also provides a range of data engineering support services including data transformation, data curation, data hygiene, data consolidation, data extraction, data compliance, and master data management.

The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models.

The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels.

A significant portion of the Company’s revenue is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel.

Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands):

​

​

​

​

​

​

​

​

​

​

For the Three Months Ended March 31, 

​

    

2023

    

2022

Revenues:

 

​

  

 

​

  

DDS

​

$

12,746

​

$

15,911

Synodex

​

 

1,865

​

 

1,669

Agility

​

 

4,228

​

 

3,612

Total Consolidated

​

$

18,839

​

$

21,192

​

​

 

​

​

 

​

Income (loss) before provision for income taxes(1):

​

 

​

​

 

​

DDS

​

$

(281)

​

$

1,452

Synodex

​

 

(111)

​

 

(988)

Agility

​

 

(1,503)

​

 

(2,879)

Total Consolidated

​

$

(1,895)

​

$

(2,415)

​

​

 

​

​

 

​

Income (loss) before provision for income taxes(2):

​

 

​

​

 

​

DDS

​

$

(423)

​

$

1,296

Synodex

​

 

14

​

 

(859)

Agility

​

 

(1,486)

​

 

(2,852)

Total Consolidated

​

$

(1,895)

​

$

(2,415)

​

​

​

​

​

​

​

​

​

    

March 31, 2023

    

December 31, 2022

Total assets:

 

​

  

 

​

  

DDS

​

$

26,251

​

$

25,758

Synodex

​

 

3,433

​

 

3,270

Agility

​

 

19,451

​

 

19,014

Total Consolidated

​

$

49,135

​

$

48,042

​

​

​

​

​

​

​

​

​

    

March 31, 2023

    

December 31, 2022

Goodwill:

 

​

  

 

​

  

Agility

​

$

2,044

​

$

2,038

Total

​

$

2,044

​

$

2,038

​

(1)Before elimination of any inter-segment profits
(2)After elimination of any inter-segment profits

The table below shows intersegment revenues which are eliminated in consolidation (in thousands).

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​

​

​

​

​

​

​

​

    

For the Three Months Ended March 31,

​

​

2023

​

2022

Revenues of DDS Segment from:

 

​

  

​

 

  

Synodex

 

$

447

​

$

564

Agility

 

​

32

​

 

33

Totals

 

$

479

​

$

597

​

Revenues for the period ended March 31, 2023 and 2022 by geographic region (determined based upon customer’s domicile), were as follows (in thousands):

​

​

​

​

​

​

​

​

​

​

March 31, 

​

    

2023

    

2022

United States

​

$

11,409

​

$

13,393

United Kingdom

​

 

2,555

​

 

3,082

The Netherlands

​

 

1,723

​

 

1,652

Canada

​

 

1,438

​

 

1,377

Others - principally Europe

​

 

1,714

​

 

1,688

Totals

​

$

18,839

​

$

21,192

​

Long-lived assets as of March 31, 2023 and December 31, 2022 by geographic region were comprised of (in thousands):

​

​

​

​

​

​

​

​

​

    

March 31, 

    

December 31, 

​

 

2023

 

2022

United States

​

$

7,944

​

$

7,205

​

​

 

​

​

 

​

Foreign countries:

​

 

​

​

 

​

Canada

​

 

7,633

​

 

7,675

United Kingdom

​

 

1,160

​

 

1,198

Philippines

​

 

3,631

​

 

3,682

India

​

 

991

​

 

1,195

Sri Lanka

​

 

446

​

 

426

Israel

​

 

2

​

 

3

Germany

​

​

-

​

​

-

Total foreign

​

 

13,863

​

 

14,179

Totals

​

$

21,807

​

$

21,384

​

Long-lived assets include the unamortized balance of right-of-use assets amounting to $4.1 million and $4.3 million as of March 31, 2023 and December 31, 2022, respectively.

One customer in the DDS segment generated approximately 11% and another customer in the DDS segment generated 11% of the Company’s total revenues for the three months ended March 31, 2023. Another customer in the DDS segment generated approximately 21% of the Company’s total revenues for the three months ended March 31, 2022. No other customer accounted for 10% or more of total revenues during these periods. Further, for the three months ended March 31, 2023 and 2022, revenues from non-U.S. customers accounted for 39% and 37%, respectively, of the Company’s total revenues.

As of March 31, 2023, approximately 38% of the Company’s accounts receivable was due from foreign (principally European) customers and 30% of the Company’s accounts receivable was due from two customers. As of December 31, 2022, approximately 44% of the Company’s accounts receivable was due from foreign (principally European) customers and 45% of the Company’s accounts receivable was due from four customers. No other customer accounted for 10% or more of the accounts receivable as of March 31, 2023 and December 31, 2022.