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Segment reporting and concentrations | 6 Months Ended
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Jun. 30, 2023
Segment reporting and concentrations |
Segment reporting and concentrations | 11. Segment reporting and concentrations The Company’s operations are classified in three reporting segments: Digital Data Solutions (DDS), Synodex and Agility. The DDS segment provides AI data preparation services, collecting or creating training data, annotating training data, and training AI algorithms for its customers, and AI model deployment and integration. The DDS segment also provides a range of data engineering support services including data transformation, data curation, data hygiene, data consolidation, data extraction, data compliance, and master data management. The Synodex segment provides an industry platform that transforms medical records into useable digital data organized in accordance with its proprietary data models or customer data models. The Agility segment provides an industry platform that provides marketing communications and public relations professionals with the ability to target and distribute content to journalists and social media influencers world-wide and to monitor and analyze global news channels (print, web, radio and TV) and social media channels. A significant portion of the Company’s revenue is generated from its locations in the Philippines, India, Sri Lanka, Canada, Germany, the United Kingdom and Israel. Revenues from external customers, segment operating profit (loss), and other reportable segment information are as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended June 30, | ​ | For the Six Months Ended June 30,
​ |  | 2023 |  | 2022 |  | 2023 |  | 2022
Revenues: |  | ​ |  |  | ​ |  | ​ | ​ |  |  | ​ |
DDS | ​ | $ | 13,180 | ​ | $ | 14,181 | ​ | $ | 25,927 | ​ | $ | 30,092
Synodex | ​ |  | 2,112 | ​ |  | 1,945 | ​ |  | 3,976 | ​ |  | 3,614
Agility | ​ |  | 4,363 | ​ |  | 3,861 | ​ |  | 8,591 | ​ |  | 7,473
Total Consolidated | ​ | $ | 19,655 | ​ | $ | 19,987 | ​ | $ | 38,494 | ​ | $ | 41,179
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(1): | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | (216) | ​ | $ | (72) | ​ | $ | (497) | ​ | $ | 1,381
Synodex | ​ |  | (22) | ​ |  | (831) | ​ |  | (133) | ​ |  | (1,819)
Agility | ​ |  | (389) | ​ |  | (2,378) | ​ |  | (1,892) | ​ |  | (5,258)
Total Consolidated | ​ | $ | (627) | ​ | $ | (3,281) | ​ | $ | (2,522) | ​ | $ | (5,696)
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Income (loss) before provision for income taxes(2): | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
DDS | ​ | $ | (368) | ​ | $ | (250) | ​ | $ | (792) | ​ | $ | 1,046
Synodex | ​ |  | 121 | ​ |  | (680) | ​ |  | 135 | ​ |  | (1,540)
Agility | ​ |  | (380) | ​ |  | (2,351) | ​ |  | (1,865) | ​ |  | (5,202)
Total Consolidated | ​ | $ | (627) | ​ | $ | (3,281) | ​ | $ | (2,522) | ​ | $ | (5,696)
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, 2023 |  | December 31, 2022
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 29,012 | ​ | $ | 25,758
Synodex | ​ |  | 3,438 | ​ |  | 3,270
Agility | ​ |  | 19,155 | ​ |  | 19,014
Total Consolidated | ​ | $ | 51,605 | ​ | $ | 48,042
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, 2023 |  | December 31, 2022
Goodwill: |  | ​ |  |  | ​ |
Agility | ​ | $ | 2,069 | ​ | $ | 2,038
Total | ​ | $ | 2,069 | ​ | $ | 2,038
​
(1) | Before elimination of any inter-segment profits
(2) | After elimination of any inter-segment profits
The table below shows intersegment revenues which are eliminated in consolidation (in thousands). ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | For the Three Months Ended June 30, |  | For the Six Months Ended June 30,
​ |  | 2023 |  | 2022 |  | 2023 |  | 2022
Revenues of DDS Segment from: |  | ​ |  | ​ |  |  | ​ |  |  | ​ |  |
Synodex |  | $ | 488 | ​ | $ | 487 | ​ | $ | 935 | ​ | $ | 943
Agility |  | ​ | 31 | ​ |  | 38 | ​ |  | 63 | ​ |  | 72
Totals |  | $ | 519 | ​ | $ | 525 | ​ | $ | 998 | ​ | $ | 1,015
​ Revenues for the three and six-month periods ended June 30, 2023 and 2022 by geographic region (determined based upon customer’s domicile), were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the Three Months Ended | ​ | For the Six Months Ended
​ | ​ | June 30, | ​ | June 30,
​ |  | 2023 |  | 2022 |  | 2023 |  | 2022
United States | ​ | $ | 10,960 | ​ | $ | 12,385 | ​ | $ | 22,196 | ​ | $ | 25,777
United Kingdom | ​ |  | 2,898 | ​ |  | 2,558 | ​ |  | 5,453 | ​ |  | 5,640
Canada | ​ |  | 2,193 | ​ |  | 1,439 | ​ |  | 3,805 | ​ |  | 2,816
The Netherlands | ​ |  | 1,762 | ​ |  | 1,717 | ​ |  | 3,485 | ​ |  | 3,369
Others - principally Europe | ​ |  | 1,842 | ​ |  | 1,888 | ​ |  | 3,555 | ​ |  | 3,577
Totals | ​ | $ | 19,655 | ​ | $ | 19,987 | ​ | $ | 38,494 | ​ | $ | 41,179
​ Long lived assets by geographic region Long-lived assets as of June 30, 2023 and December 31, 2022 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | June 30, |  | December 31,
​ |  | 2023 |  | 2022
United States | ​ | $ | 8,422 | ​ | $ | 7,205
​ | ​ |  | ​ | ​ |  | ​
Foreign countries: | ​ |  | ​ | ​ |  | ​
Canada | ​ |  | 7,612 | ​ |  | 7,675
Philippines | ​ |  | 3,550 | ​ |  | 3,682
United Kingdom | ​ |  | 1,136 | ​ |  | 1,198
India | ​ |  | 788 | ​ |  | 1,195
Sri Lanka | ​ |  | 416 | ​ |  | 426
Israel | ​ |  | 2 | ​ |  | 3
Total foreign | ​ |  | 13,504 | ​ |  | 14,179
Totals | ​ | $ | 21,926 | ​ | $ | 21,384
​ Long-lived assets include the unamortized balance of right-of-use assets amounting to $3.9 million and $4.3 million as of June 30, 2023 and December 31, 2022, respectively. One customer in the DDS segment generated approximately 10% of the Company’s total revenues for each of the three-month periods ended June 30, 2023 and 2022. Another customer in the DDS segment generated approximately 13% of the Company’s total revenues for the three months ended June 30, 2022. No other customer accounted for 10% or more of total revenues during these periods. Further, for the three months ended June 30, 2023 and 2022, revenues from non-U.S. customers accounted for 44% and 38%, respectively, of the Company’s total revenues. Two customers in the DDS segment generated approximately 10.7% and 10.6%, respectively, of the Company’s total revenues for the six months ended June 30, 2023. Another customer in the DDS segment generated approximately 17% of the Company’s total revenues for the six months ended June 30, 2022. No other customer accounted for 10% or more of total revenues during these periods. Further, revenues from non-U.S. customers accounted for 42% and 38% of the Company’s total revenues for the six months ended June 30, 2023 and 2022, respectively. As of June 30, 2023, approximately 49% of the Company’s accounts receivable was due from foreign (principally European) customers and 25% of the Company’s accounts receivable was due from two customers. As of December 31, 2022, approximately 44% of the Company’s accounts receivable was due from foreign (principally European) customers and 45% of the Company’s accounts receivable was due from four customers. No other customer accounted for 10% or more of the accounts receivable as of June 30, 2023 and December 31, 2022.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-15 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-31 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 42 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-42 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (f) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-40 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org//280/tableOfContent Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 26 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-26 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 34 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-34 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-41 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 + Details
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