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Segment reporting and concentrations - Long-lived assets (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Segment reporting and concentrations    
Long - lived assets $ 22,833 $ 23,168
United States    
Segment reporting and concentrations    
Long - lived assets 9,384 9,101
Canada    
Segment reporting and concentrations    
Long - lived assets 7,030 7,328
United Kingdom    
Segment reporting and concentrations    
Long - lived assets 975 1,028
Philippines    
Segment reporting and concentrations    
Long - lived assets 3,411 3,484
India    
Segment reporting and concentrations    
Long - lived assets 1,628 1,791
Sri Lanka    
Segment reporting and concentrations    
Long - lived assets 394 423
Israel    
Segment reporting and concentrations    
Long - lived assets 11 13
Total foreign    
Segment reporting and concentrations    
Long - lived assets $ 13,449 $ 14,067