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Segment reporting and concentrations - Long-lived assets (Details) - USD ($)
$ in Thousands
Jun. 30, 2024
Dec. 31, 2023
Segment reporting and concentrations    
Long - lived assets $ 23,852 $ 23,168
United States    
Segment reporting and concentrations    
Long - lived assets 10,222 9,101
Canada    
Segment reporting and concentrations    
Long - lived assets 6,806 7,328
United Kingdom    
Segment reporting and concentrations    
Long - lived assets 922 1,028
Philippines    
Segment reporting and concentrations    
Long - lived assets 3,591 3,484
India    
Segment reporting and concentrations    
Long - lived assets 1,717 1,791
Sri Lanka    
Segment reporting and concentrations    
Long - lived assets 548 423
Israel    
Segment reporting and concentrations    
Long - lived assets 46 13
Total foreign    
Segment reporting and concentrations    
Long - lived assets $ 13,630 $ 14,067