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Segment reporting and concentrations - Long-lived assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Segment reporting and concentrations
Long - lived assets	$ 23,724	$ 23,168
United States
Segment reporting and concentrations
Long - lived assets	10,287	9,101
Canada
Segment reporting and concentrations
Long - lived assets	6,800	7,328
United Kingdom
Segment reporting and concentrations
Long - lived assets	915	1,028
Philippines
Segment reporting and concentrations
Long - lived assets	3,466	3,484
India
Segment reporting and concentrations
Long - lived assets	1,616	1,791
Sri Lanka
Segment reporting and concentrations
Long - lived assets	565	423
Israel
Segment reporting and concentrations
Long - lived assets	70	13
Germany
Segment reporting and concentrations
Long - lived assets	5
Total foreign
Segment reporting and concentrations
Long - lived assets	$ 13,437	$ 14,067

X

- Definition

Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-41

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- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

No definition available.

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