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Segment reporting and concentrations (Tables) | 12 Months Ended
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Dec. 31, 2024
Segment reporting and concentrations |
Reconciliation of Assets from Segment to Consolidated | The measure of segment assets is reported on the balance sheet as total consolidated assets shown in the table below (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Year Ended December 31,
​ |  | 2024 |  | 2023
Total assets: |  | ​ |  |  | ​ |
DDS | ​ | $ | 87,165 | ​ | $ | 37,232
Synodex | ​ |  | 4,983 | ​ |  | 3,379
Agility (1) | ​ |  | 21,301 | ​ |  | 18,820
Total Consolidated | ​ | $ | 113,449 | ​ | $ | 59,431
​ (1)Agility assets include goodwill of $2.0 million and $2.1 million as of December 31, 2024 and 2023, respectively (2)Segment assets consist of cash, receivables, prepaid and other current assets, property and equipment, and intangibles.
Segment information for other significant income statement | The table below shows segment information for other significant income statement items (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, 2024
​ |  | DDS |  | Synodex |  | Agility |  | Total
Revenues | ​ | $ | 141,098 | ​ | $ | 7,864 | ​ | $ | 21,499 | ​ | $ | 170,461
Direct operating costs (1) (3) | ​ |  | 88,186 | ​ |  | 5,763 | ​ |  | 9,438 | ​ |  | 103,387
Gross profit | ​ | ​ | 52,912 | ​ | ​ | 2,101 | ​ | ​ | 12,061 | ​ | ​ | 67,074
Selling and administrative expenses (2) (4) | ​ |  | 31,685 | ​ |  | 194 | ​ |  | 10,859 | ​ |  | 42,738
Segment operating income | ​ | ​ | 21,227 | ​ | ​ | 1,907 | ​ | ​ | 1,202 | ​ | ​ | 24,336
Interest expense (income), net | ​ | ​ | (153) | ​ | ​ | - | ​ | ​ | 4 | ​ |  | (149)
Income before provision for income taxes | ​ | $ | 21,380 | ​ | $ | 1,907 | ​ | $ | 1,198 | ​ | $ | 24,485
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended December 31, 2023
​ |  | DDS |  | Synodex |  | Agility |  | Total
Revenues |  | $ | 61,576 |  | $ | 7,511 |  | $ | 17,688 |  | $ | 86,775
Direct operating costs (1) (3) |  | ​ | 40,057 |  | ​ | 6,712 |  | ​ | 8,713 |  | ​ | 55,482
Gross profit | ​ | ​ | 21,519 | ​ | ​ | 799 | ​ | ​ | 8,975 | ​ | ​ | 31,293
Selling and administrative expenses (2) (4) |  | ​ | 20,085 |  | ​ | 580 |  | ​ | 10,310 |  | ​ | 30,975
Segment operating income | ​ | ​ | 1,434 | ​ | ​ | 219 | ​ | ​ | (1,335) | ​ | ​ | 318
Interest expense, net | ​ |  | 174 | ​ |  | - | ​ |  | 5 | ​ |  | 179
Income before provision for income taxes | ​ | $ | 1,260 | ​ | $ | 219 | ​ | $ | (1,340) | ​ | $ | 139
​
(1) | Direct operating costs consist of direct and indirect labor costs, occupancy costs, data center hosting fees, cloud services, content acquisition costs, depreciation and amortization, travel, telecommunications, computer services and supplies, realized (gain) loss on forward contracts, foreign currency revaluation (gain) loss, and other direct expenses that are incurred in providing services to our customers.
(2) | Selling and administrative expenses consist of payroll and related costs including commissions, bonuses, and stock-based compensation; marketing, advertising, trade conferences and related expenses; new services research and related software development expenses, software subscriptions, professional and consultant fees, provision for credit losses and other administrative overhead expenses.
(3) | Includes non-cash expenses which consist mainly of depreciation, amortization of capitalized software development costs and stock-based compensation expense.
(4)Includes non-cash expenses which consist mainly of stock-based compensation expense.
Schedule of revenue from external customers and long-lived assets | Long-lived assets as of December 31, 2024 and 2023 by geographic region were comprised of (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Year Ended December 31,
​ | ​ | 2024 | ​ | 2023
United States | ​ | $ | 10,182 | ​ | $ | 9,101
Foreign countries: | ​ |  | ​ | ​ |  | ​
Canada | ​ |  | 6,265 | ​ |  | 7,328
United Kingdom | ​ |  | 806 | ​ |  | 1,028
Philippines | ​ |  | 3,532 | ​ |  | 3,484
India | ​ |  | 2,251 | ​ |  | 1,791
Sri Lanka | ​ |  | 587 | ​ |  | 423
Israel | ​ |  | 63 | ​ |  | 13
Germany | ​ |  | 4 | ​ |  | -
Total foreign | ​ |  | 13,508 | ​ |  | 14,067
Totals | ​ | $ | 23,690 | ​ | $ | 23,168
Schedule of revenue from external customers based on client domicile | Revenues for each of the two years in the period ended December 31, 2024 and 2023 by geographic region (determined based upon customer domicile), were as follows (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | Year Ended December 31,
​ | ​ | 2024 | ​ | 2023
United States | ​ | $ | 133,876 | ​ | $ | 54,430
United Kingdom | ​ |  | 10,006 | ​ |  | 10,766
The Netherlands | ​ |  | 8,059 | ​ |  | 7,291
Canada | ​ |  | 8,696 | ​ |  | 7,156
Others - principally other European countries | ​ |  | 9,824 | ​ |  | 7,132
Totals | ​ | $ | 170,461 | ​ | $ | 86,775
​

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