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Segment reporting and concentrations - Long-lived assets (Details) - USD ($)
$ in Thousands
Dec. 31, 2024
Dec. 31, 2023
Segment reporting and concentrations    
Long - lived assets $ 23,690 $ 23,168
United States    
Segment reporting and concentrations    
Long - lived assets 10,182 9,101
Canada    
Segment reporting and concentrations    
Long - lived assets 6,265 7,328
United Kingdom    
Segment reporting and concentrations    
Long - lived assets 806 1,028
Philippines    
Segment reporting and concentrations    
Long - lived assets 3,532 3,484
India    
Segment reporting and concentrations    
Long - lived assets 2,251 1,791
Sri Lanka    
Segment reporting and concentrations    
Long - lived assets 587 423
Israel    
Segment reporting and concentrations    
Long - lived assets 63 13
Germany    
Segment reporting and concentrations    
Long - lived assets 4  
Total foreign    
Segment reporting and concentrations    
Long - lived assets $ 13,508 $ 14,067