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Segment reporting and concentrations - Long-lived assets by geographic region (Details) - USD ($) $ in Thousands | Mar. 31, 2025 | Dec. 31, 2024
--- | --- | ---
Segment reporting and concentrations |  |
Long - lived assets | $ 24,303 | $ 23,690
United States |  |
Segment reporting and concentrations |  |
Long - lived assets | 10,633 | 10,182
Canada |  |
Segment reporting and concentrations |  |
Long - lived assets | 6,214 | 6,265
United Kingdom |  |
Segment reporting and concentrations |  |
Long - lived assets | 784 | 806
Philippines |  |
Segment reporting and concentrations |  |
Long - lived assets | 3,606 | 3,532
India |  |
Segment reporting and concentrations |  |
Long - lived assets | 2,367 | 2,251
Sri Lanka |  |
Segment reporting and concentrations |  |
Long - lived assets | 621 | 587
Israel |  |
Segment reporting and concentrations |  |
Long - lived assets | 74 | 63
Germany |  |
Segment reporting and concentrations |  |
Long - lived assets | 4 | 4
Total foreign |  |
Segment reporting and concentrations |  |
Long - lived assets | $ 13,670 | $ 13,508

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- Definition Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-41 + Details
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Data Type: | xbrli:monetaryItemType
Balance Type: | debit
Period Type: | instant

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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
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- Details
Name: | srt_StatementGeographicalAxis=country_US
Namespace Prefix: |
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Balance Type: |
Period Type: |

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- Details
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Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

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- Details
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Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

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- Details
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Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

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- Details
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Data Type: | na
Balance Type: |
Period Type: |

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- Details
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Namespace Prefix: |
Data Type: | na
Balance Type: |
Period Type: |

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- Details
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Namespace Prefix: |
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- Details
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Namespace Prefix: |
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- Details
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