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Segment reporting and concentrations - Long-lived assets by geographic region (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Segment reporting and concentrations
Long - lived assets	$ 27,427	$ 23,690
United States
Segment reporting and concentrations
Long - lived assets	12,455	10,182
Canada
Segment reporting and concentrations
Long - lived assets	6,247	6,265
United Kingdom
Segment reporting and concentrations
Long - lived assets	707	806
Philippines
Segment reporting and concentrations
Long - lived assets	4,500	3,532
India
Segment reporting and concentrations
Long - lived assets	2,637	2,251
Sri Lanka
Segment reporting and concentrations
Long - lived assets	817	587
Israel
Segment reporting and concentrations
Long - lived assets	60	63
Germany
Segment reporting and concentrations
Long - lived assets	4	4
Total foreign
Segment reporting and concentrations
Long - lived assets	$ 14,972	$ 13,508

X

- Definition

Long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, deferred policy acquisition costs, and deferred tax assets.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-41

+ Details

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- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

No definition available.

+ Details

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- Details

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