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BASIS OF PRESENTATION - Summary of Reclassifications (Details) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2023 USD ($) | Sep. 30, 2022 USD ($) | Sep. 30, 2023 USD ($) segment | Sep. 30, 2022 USD ($)
Organization, Consolidation and Presentation of Financial Statements [Abstract] |  |  |  |
Number of reportable segments | segment |  |  | 3 |
Total costs of revenue (exclusive of amortization and depreciation) | $ 43,863 | $ 43,293 | $ 132,173 | $ 122,027
Product development | 9,778 | 7,987 | 26,899 | 22,897
General and administrative | 20,961 | 13,163 | 54,471 | 40,315
Amortization of acquisition-related intangibles |  | 0 |  | 0
Amortization |  | 5,510 |  | 15,200
Depreciation | 297 | 622 | 1,392 | 1,890
Previously Reported |  |  |  |
Product development |  | 7,822 |  | 22,036
General and administrative |  | 13,458 |  | 41,235
Amortization of acquisition-related intangibles |  | 4,486 |  | 12,917
Amortization |  | 0 |  | 0
Depreciation |  | 0 |  | 0
Restatement Adjustment |  |  |  |
Product development |  | (477) |  | (1,084)
General and administrative |  | (295) |  | (920)
Amortization of acquisition-related intangibles |  | (4,486) |  | (12,917)
Amortization |  | 5,510 |  | 15,200
Depreciation |  | 622 |  | 1,890
As reclassified |  |  |  |
Product development |  | 7,345 |  | 20,952
General and administrative |  | 13,163 |  | 40,315
Amortization of acquisition-related intangibles |  | 0 |  | 0
Amortization |  | 5,510 |  | 15,200
Depreciation |  | 622 |  | 1,890
Impact of operating expense allocations |  |  |  |
Product development |  | 642 |  | 1,945
General and administrative |  | 0 |  | 0
Amortization of acquisition-related intangibles |  | 0 |  | 0
Amortization |  | 0 |  | 0
Depreciation |  | 0 |  | 0
RCM |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) | 27,159 | 25,289 | 81,461 | 71,068
RCM | Previously Reported |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 25,289 |  | 71,068
RCM | Restatement Adjustment |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 0 |  | 0
RCM | As reclassified |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 25,289 |  | 71,068
RCM | Impact of operating expense allocations |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 0 |  | 0
EHR |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) | $ 15,655 | 17,103 | $ 47,894 | 48,164
EHR | Previously Reported |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 18,619 |  | 52,278
EHR | Restatement Adjustment |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | (874) |  | (2,169)
EHR | As reclassified |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | 17,745 |  | 50,109
EHR | Impact of operating expense allocations |  |  |  |
Total costs of revenue (exclusive of amortization and depreciation) |  | $ (642) |  | $ (1,945)

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