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SEGMENT REPORTING - Schedule of Segment Reporting Information, by Segment (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Segment Reporting Information [Line Items] |  |  |
Revenues: | $ 339,435 | $ 326,648 | $ 280,629
Total adjusted EBITDA | 47,576 | 55,899 | 52,677
RCM |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 193,929 | 179,870 | 131,242
EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 138,063 | 139,823 | 143,109
Patient engagement |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 7,443 | 6,955 | 6,278
Operating segments | RCM |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 193,929 | 179,870 | 131,242
Total adjusted EBITDA | 24,800 | 35,219 | 28,265
Operating segments | EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 138,063 | 139,823 | 143,109
Total adjusted EBITDA | 22,900 | 22,507 | 26,505
Operating segments | Patient engagement |  |  |
Segment Reporting Information [Line Items] |  |  |
Total adjusted EBITDA | (124) | (1,827) | (2,093)
Recurring revenue | Operating segments | EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 125,988 | 124,724 | 124,912
Recurring revenue | Operating segments | Acute Care EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 111,276 | 109,340 | 108,440
Recurring revenue | Operating segments | Post-acute Care EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 14,712 | 15,384 | 16,472
Recurring revenue | Operating segments | Patient engagement |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 7,443 | 6,955 | 6,278
Non-recurring revenue | Operating segments | EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 12,075 | 15,099 | 18,197
Non-recurring revenue | Operating segments | Acute Care EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | 10,657 | 13,138 | 16,939
Non-recurring revenue | Operating segments | Post-acute Care EHR |  |  |
Segment Reporting Information [Line Items] |  |  |
Revenues: | $ 1,418 | $ 1,961 | $ 1,258

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