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v3.24.0.1

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Narrative (Details) $ / shares in Units, $ in Thousands |  | 3 Months Ended | 12 Months Ended |
--- | --- | --- | --- | ---
Oct. 01, 2023 USD ($) | Dec. 31, 2023 USD ($) | Dec. 31, 2023 USD ($) installment segment $ / shares | Dec. 31, 2022 USD ($) $ / shares | Dec. 31, 2021 USD ($) $ / shares | Jan. 01, 2021
Revenue from External Customer [Line Items] |  |  |  |  |  |
Amortization of acquisition-related intangibles |  |  | $ 16,426 | $ 17,403 | $ 13,786 |
Decrease in net income |  |  | $ 45,789 | $ (15,867) | $ (18,430) |
Decrease in net income (loss) per share - basic (in dollars per share) | $ / shares |  |  | $ 3.15 | $ (1.08) | $ (1.26) |
Decrease in net income (loss) per share - diluted (in dollars per share) | $ / shares |  |  | $ 3.15 | $ (1.08) | $ (1.26) |
Number of reportable segments | segment |  |  | 3 |  |  |
Goodwill impairment |  |  | $ 35,913 | $ 0 | $ 0 |
Impairment of intangible assets |  | $ 2,342 | $ 2,342 | $ 0 | 0 |
RCM reporting unit |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Goodwill impairment | $ 0 |  |  |  |  |
Acute Care EHR reporting unit |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Goodwill impairment | 6,400 |  |  |  |  |
Post-acute Care EHR reporting unit |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Goodwill impairment | 2,200 | $ 19,700 |  |  |  |
Patient Engagement reporting unit |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Goodwill impairment | $ 7,600 |  |  |  |  |
EHR |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Revenue from contract with customer, payment, number of installments | installment |  |  | 3 |  |  |
Revenue from contract with customer, warranty, term |  |  | 30 days |  |  |
Patient engagement |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Revenue from contract with customer, payment, number of installments | installment |  |  | 2 |  |  |
Developed Technology | Useful lives of intangible assets |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Amortization of acquisition-related intangibles |  |  |  |  | 1,000 |
Decrease in net income |  |  |  |  | $ 800 |
Decrease in net income (loss) per share - basic (in dollars per share) | $ / shares |  |  |  |  | $ 0.06 |
Decrease in net income (loss) per share - diluted (in dollars per share) | $ / shares |  |  |  |  | $ 0.06 |
Software Development |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Finite-lived intangible asset, useful life |  | 5 years | 5 years |  |  |
Trademark |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Impairment of intangible assets |  | $ 2,300 |  |  |  |
Trademark | EHR |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Impairment of intangible assets |  | 1,200 |  |  |  |
Trademark | Patient engagement |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Impairment of intangible assets |  | 100 |  |  |  |
Trademark | RCM |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Impairment of intangible assets |  | $ 1,000 |  |  |  |
Minimum |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Revenue performance obligation, description of timing |  |  | 3 years |  |  |
Minimum | Developed Technology | As previously reported | Useful lives of intangible assets |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Remaining useful life |  |  |  |  |  | 3 years 3 months
Minimum | Developed Technology | Revision of Prior Period, Change in Accounting Principle, Adjustment | Useful lives of intangible assets |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Remaining useful life |  |  |  |  |  | 2 years
Maximum |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Revenue performance obligation, description of timing |  |  | 5 years |  |  |
Maximum | Developed Technology | As previously reported | Useful lives of intangible assets |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Remaining useful life |  |  |  |  |  | 4 years 3 months
Maximum | Developed Technology | Revision of Prior Period, Change in Accounting Principle, Adjustment | Useful lives of intangible assets |  |  |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |  |  |
Remaining useful life |  |  |  |  |  | 3 years

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