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SEGMENT REPORTING - Schedule of Segment Reporting Information, by Segment (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Segment Reporting Information [Line Items]      
Revenues: $ 339,435 $ 326,648 $ 280,629
Total adjusted EBITDA 47,576 55,899 52,677
RCM      
Segment Reporting Information [Line Items]      
Revenues: 193,929 179,870 131,242
EHR      
Segment Reporting Information [Line Items]      
Revenues: 138,063 139,823 143,109
Patient engagement      
Segment Reporting Information [Line Items]      
Revenues: 7,443 6,955 6,278
Operating segments | RCM      
Segment Reporting Information [Line Items]      
Revenues: 193,929 179,870 131,242
Total adjusted EBITDA 24,800 35,219 28,265
Operating segments | EHR      
Segment Reporting Information [Line Items]      
Revenues: 138,063 139,823 143,109
Total adjusted EBITDA 22,900 22,507 26,505
Operating segments | Patient engagement      
Segment Reporting Information [Line Items]      
Total adjusted EBITDA (124) (1,827) (2,093)
Recurring revenue | Operating segments | EHR      
Segment Reporting Information [Line Items]      
Revenues: 125,988 124,724 124,912
Recurring revenue | Operating segments | Acute Care EHR      
Segment Reporting Information [Line Items]      
Revenues: 111,276 109,340 108,440
Recurring revenue | Operating segments | Post-acute Care EHR      
Segment Reporting Information [Line Items]      
Revenues: 14,712 15,384 16,472
Recurring revenue | Operating segments | Patient engagement      
Segment Reporting Information [Line Items]      
Revenues: 7,443 6,955 6,278
Non-recurring revenue | Operating segments | EHR      
Segment Reporting Information [Line Items]      
Revenues: 12,075 15,099 18,197
Non-recurring revenue | Operating segments | Acute Care EHR      
Segment Reporting Information [Line Items]      
Revenues: 10,657 13,138 16,939
Non-recurring revenue | Operating segments | Post-acute Care EHR      
Segment Reporting Information [Line Items]      
Revenues: $ 1,418 $ 1,961 $ 1,258