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SEGMENT REPORTING - Schedule of Segment Reporting Information, by Segment (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Segment Reporting Information [Line Items]        
Total revenues $ 83,830 $ 82,712 $ 251,806 $ 253,567
Total adjusted EBITDA 13,822 9,722 35,850 35,593
Financial Health        
Segment Reporting Information [Line Items]        
Total revenues 54,271 46,582 161,417 142,973
Financial Health | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 54,271 46,582 161,417 142,973
Total adjusted EBITDA 9,562 4,623 23,767 18,205
Patient Care        
Segment Reporting Information [Line Items]        
Total revenues 29,559 36,130 90,389 110,594
Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 29,559 36,130 90,389 110,594
Total adjusted EBITDA 4,260 5,099 12,083 17,388
Recurring, Patient Care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 26,584 32,662 81,323 99,650
Recurring, Acute care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 26,584 29,068 80,726 88,420
Recurring, Post-acute care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 0 3,594 597 11,230
Non-Recurring, Patient Care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 2,975 3,468 9,066 10,944
Non-recurring, Acute care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues 2,975 3,118 8,996 9,869
Non-recurring, Post-acute care | Patient Care | Operating Segments        
Segment Reporting Information [Line Items]        
Total revenues $ 0 $ 350 $ 70 $ 1,075