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SEGMENT REPORTING - Schedule of Segment Reporting Information, by Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2025 | Jun. 30, 2024 | Jun. 30, 2025 | Jun. 30, 2024
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | $ 85,729 | $ 85,600 | $ 172,937 | $ 169,717
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 41,270 | 43,342 | 80,783 | 85,103
Product development (excluding stock compensation) | 8,113 | 8,207 | 16,360 | 18,894
Sales and marketing (excluding stock compensation) | 8,041 | 7,815 | 13,450 | 14,408
General and administrative expenses (excluding stock compensation) | 18,076 | 18,878 | 37,540 | 38,274
Total expenses | 82,102 | 87,749 | 161,150 | 172,454
Total Adjusted EBITDA | 13,743 | 13,444 | 31,974 | 23,768
Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total expenses | 71,986 | 72,156 | 140,963 | 145,949
Financial Health |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 54,284 | 54,509 | 110,417 | 107,948
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 29,308 | 30,269 | 56,499 | 59,866
Financial Health | Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 54,284 | 54,509 | 110,417 | 107,948
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 28,842 | 30,162 | 55,915 | 59,685
Product development (excluding stock compensation) | 3,002 | 1,904 | 6,111 | 4,331
Sales and marketing (excluding stock compensation) | 5,029 | 5,012 | 8,859 | 9,295
General and administrative expenses (excluding stock compensation) | 10,319 | 9,222 | 21,159 | 19,631
Total expenses | 47,192 | 46,300 | 92,044 | 92,942
Total Adjusted EBITDA | 7,092 | 8,209 | 18,373 | 15,006
Patient Care |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 31,445 | 31,091 | 62,520 | 61,769
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 11,962 | 13,073 | 24,284 | 25,237
Patient Care | Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 31,445 | 31,091 | 62,520 | 61,769
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 11,790 | 12,950 | 24,031 | 25,152
Product development (excluding stock compensation) | 4,868 | 6,048 | 9,798 | 14,097
Sales and marketing (excluding stock compensation) | 2,784 | 2,592 | 4,179 | 4,763
General and administrative expenses (excluding stock compensation) | 5,352 | 4,266 | 10,911 | 8,995
Total expenses | 24,794 | 25,856 | 48,919 | 53,007
Total Adjusted EBITDA | $ 6,651 | $ 5,235 | $ 13,601 | $ 8,762

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