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SEGMENT REPORTING - Schedule of Segment Reporting Information, by Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2025 | Sep. 30, 2024 | Sep. 30, 2025 | Sep. 30, 2024
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | $ 86,106 | $ 84,700 | $ 259,043 | $ 254,416
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 42,048 | 42,369 | 122,831 | 127,472
Product development (excluding stock compensation) | 8,171 | 7,735 | 24,530 | 26,629
Sales and marketing (excluding stock compensation) | 5,673 | 5,944 | 19,123 | 20,351
General and administrative expenses (excluding stock compensation) | 19,416 | 19,376 | 56,957 | 57,651
Total expenses | 82,038 | 81,886 | 243,188 | 254,340
Total Adjusted EBITDA | 16,272 | 14,692 | 48,245 | 38,460
Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total expenses | 69,834 | 70,008 | 210,798 | 215,956
Financial Health |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 54,501 | 54,672 | 164,918 | 162,620
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 29,335 | 29,185 | 85,835 | 89,051
Financial Health | Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 54,501 | 54,672 | 164,918 | 162,620
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 29,208 | 29,077 | 85,123 | 88,762
Product development (excluding stock compensation) | 3,249 | 1,888 | 9,360 | 6,219
Sales and marketing (excluding stock compensation) | 3,466 | 3,664 | 12,326 | 12,959
General and administrative expenses (excluding stock compensation) | 9,706 | 10,079 | 30,865 | 29,710
Total expenses | 45,629 | 44,708 | 137,674 | 137,650
Total Adjusted EBITDA | 8,872 | 9,964 | 27,244 | 24,970
Patient Care |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 31,605 | 30,028 | 94,125 | 91,796
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 12,713 | 13,184 | 36,996 | 38,421
Patient Care | Operating Segments |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 31,605 | 30,028 | 94,125 | 91,796
Cost of revenues (excluding amortization and depreciation and stock compensation expense) | 12,538 | 13,069 | 36,569 | 38,220
Product development (excluding stock compensation) | 4,676 | 5,616 | 14,474 | 19,712
Sales and marketing (excluding stock compensation) | 1,990 | 2,067 | 6,169 | 6,830
General and administrative expenses (excluding stock compensation) | 5,001 | 4,548 | 15,912 | 13,544
Total expenses | 24,205 | 25,300 | 73,124 | 78,306
Total Adjusted EBITDA | $ 7,400 | $ 4,728 | $ 21,001 | $ 13,490

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