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Segmented Information - Operating Results by Segment (Details) - CAD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Disclosure of operating segments [line items]    
Gross premiums: $ 22,680 $ 20,981
Less: Ceded premiums 2,392 2,339
Interest income on plan assets 13,140 2,389
Fee income 6,251 5,966
Total revenue 39,679 26,997
Total benefits and expenses 36,446 23,486
Income tax expense (benefit) 286 597
Total net income (loss) 2,947 2,914
Less: Net income (loss) attributable to participating policyholders (Note 21) 230 298
Less: Net income (loss) attributable to non-controlling interests 4 0
Shareholders’ net income (loss) 2,713 2,616
Consolidation adjustments    
Disclosure of operating segments [line items]    
Gross premiums: 0  
Less: Ceded premiums 0 0
Interest income on plan assets (20) (26)
Fee income (144) (126)
Total revenue (164) (152)
Total benefits and expenses (164) (152)
Income tax expense (benefit) 0 0
Total net income (loss) 0 0
Less: Net income (loss) attributable to participating policyholders (Note 21) 0 0
Less: Net income (loss) attributable to non-controlling interests 0  
Shareholders’ net income (loss)   0
Annuities    
Disclosure of operating segments [line items]    
Gross premiums: 3,302 3,183
Annuities | Consolidation adjustments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Life insurance    
Disclosure of operating segments [line items]    
Gross premiums: 9,470 8,677
Life insurance | Consolidation adjustments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Health insurance    
Disclosure of operating segments [line items]    
Gross premiums: 9,908 9,121
Health insurance | Consolidation adjustments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Canada | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 14,083 13,373
Less: Ceded premiums 1,488 1,487
Interest income on plan assets 6,474 1,942
Fee income 1,320 1,240
Total revenue 20,389 15,068
Total benefits and expenses 19,317 13,497
Income tax expense (benefit) 15 308
Total net income (loss) 1,057 1,263
Less: Net income (loss) attributable to participating policyholders (Note 21) 174 321
Less: Net income (loss) attributable to non-controlling interests 0  
Shareholders’ net income (loss) 883 942
Canada | Annuities | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 3,276 3,261
Canada | Life insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 5,178 4,796
Canada | Health insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 5,629 5,316
U.S. | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 5,838 5,400
Less: Ceded premiums 662 597
Interest income on plan assets 2,802 305
Fee income 86 73
Total revenue 8,064 5,181
Total benefits and expenses 7,878 5,183
Income tax expense (benefit) 28 (19)
Total net income (loss) 158 17
Less: Net income (loss) attributable to participating policyholders (Note 21) (5) (35)
Less: Net income (loss) attributable to non-controlling interests 0  
Shareholders’ net income (loss) 163 52
U.S. | Annuities | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 1 0
U.S. | Life insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 1,605 1,633
U.S. | Health insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 4,232 3,767
Asset Management    
Disclosure of operating segments [line items]    
Total revenue 4,392 4,124
Asset Management | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Less: Ceded premiums 0 0
Interest income on plan assets 83 13
Fee income 4,309 4,111
Total revenue 4,392 4,124
Total benefits and expenses 3,229 2,930
Income tax expense (benefit) 262 284
Total net income (loss) 901 910
Less: Net income (loss) attributable to participating policyholders (Note 21) 0 0
Less: Net income (loss) attributable to non-controlling interests 4  
Shareholders’ net income (loss) 897 910
Asset Management | Annuities | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Asset Management | Life insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Asset Management | Health insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 0 0
Asia | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 2,630 2,179
Less: Ceded premiums 222 232
Interest income on plan assets 2,865 76
Fee income 531 514
Total revenue 5,804 2,537
Total benefits and expenses 5,172 1,919
Income tax expense (benefit) 51 51
Total net income (loss) 581 567
Less: Net income (loss) attributable to participating policyholders (Note 21) 61 12
Less: Net income (loss) attributable to non-controlling interests 0  
Shareholders’ net income (loss) 520 555
Asia | Annuities | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 2 1
Asia | Life insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 2,597 2,154
Asia | Health insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 31 24
Corporate    
Disclosure of operating segments [line items]    
Total revenue 1,194 239
Corporate | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 129 29
Less: Ceded premiums 20 23
Interest income on plan assets 936 79
Fee income 149 154
Total revenue 1,194 239
Total benefits and expenses 1,014 109
Income tax expense (benefit) (70) (27)
Total net income (loss) 250 157
Less: Net income (loss) attributable to participating policyholders (Note 21) 0 0
Less: Net income (loss) attributable to non-controlling interests 0  
Corporate | Annuities | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 23 (79)
Corporate | Life insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: 90 94
Corporate | Health insurance | Reportable segments    
Disclosure of operating segments [line items]    
Gross premiums: $ 16 $ 14