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Insurance Contracts (Tables)
12 Months Ended
Dec. 31, 2024
Insurance Contracts [Abstract]  
Schedule of Weighted Average of Discount Curves
The following table provides a weighted average summary of the discount curves used to present value cash flows that do not vary based on the returns on underlying items for all major products by business group:
As at December 31,20242023
1 year5 years10 years30 yearsUltimate1 year5 years10 years30 yearsUltimate
CanadaCAD3.92%4.02%4.33%4.48%4.95%5.51%4.67%4.59%4.46%4.95%
U.S.USD5.32%5.45%5.57%5.98%4.95%5.84%5.12%5.04%5.05%4.95%
AsiaUSD5.40%5.37%5.99%5.76%4.95%5.89%5.06%5.37%5.48%4.95%
Schedule of Changes in Net Liabilities for Insurance Contracts Issued by Measurement Component
The following table shows the changes in net liabilities for insurance contracts issued by measurement component:
For the years ended and as at December 31,
2024
2023
Estimates of PV of future cash flowsRisk adjustmentCSMTotalEstimates of PV of future cash flowsRisk adjustmentCSMTotal
Insurance contracts, beginning of year:
Insurance contract liabilities — non-PAA$99,420 $7,388 $11,597 $118,405 $96,623 $6,847 $10,901 $114,371 
Insurance contract liabilities — PAA16,436 828  17,264 16,087 836 — 16,923 
Insurance contract assets — non-PAA(578)146 248 (184)(195)51 69 (75)
Insurance contract assets — PAA    — — — — 
Net balances, beginning of year
$115,278 $8,362 $11,845 $135,485 $112,515 $7,734 $10,970 $131,219 
Changes related to current service:
CSM recognized for services provided  (1,117)(1,117)— — (923)(923)
Risk adjustment recognized for non-financial risk expired (596) (596)— (545)— (545)
Income taxes specifically chargeable to the policyholder(26)  (26)(5)— — (5)
Experience adjustments176   176 169 — — 169 
Total changes related to current service
150 (596)(1,117)(1,563)164 (545)(923)(1,304)
Changes related to future service:
Changes in estimates that adjust CSM(1)
(508)34 474  (1,206)292 914 — 
Changes in estimates that do not adjust CSM (losses on onerous groups and reversals of such losses)81 72  153 33 — 42 
Contracts initially recognized in the year(1,859)530 1,448 119 (1,702)513 1,259 70 
Total changes related to future service
(2,286)636 1,922 272 (2,875)814 2,173 112 
Changes related to past service — Adjustments to FCF for incurred claims
8 (2) 6 (39)(12)— (51)
Insurance service result(2,128)38 805 (1,285)(2,750)257 1,250 (1,243)
Insurance finance (income) expenses from insurance contracts issued4,149 290 (97)4,342 8,131 525 (8)8,648 
Total changes recognized in income
2,021 328 708 3,057 5,381 782 1,242 7,405 
Foreign currency translation3,524 235 475 4,234 (898)(54)(106)(1,058)
Total changes recognized in income and OCI
5,545 563 1,183 7,291 4,483 728 1,136 6,347 
Cash flows:
Premiums received16,055   16,055 14,798 — — 14,798 
Amounts paid to policyholders and other insurance service expenses paid(13,138)  (13,138)(11,809)— — (11,809)
Insurance acquisition cash flows(1,257)  (1,257)(2,034)— — (2,034)
Fees received from segregated funds419   419 422 — — 422 
Other1,096   1,096 393 — — 393 
Total cash flows
3,175   3,175 1,770 — — 1,770 
Dispositions (Note 3)
    (3,885)(92)(261)(4,238)
Contracts modified(1)
    46 — — 46 
Changes in PAA balance
925 38  963 349 (8)— 341 
Net balances, end of year
$124,923 $8,963 $13,028 $146,914 $115,278 $8,362 $11,845 $135,485 
Insurance contracts, end of year:
Insurance contract liabilities — non-PAA(2)
$108,232 $7,948 $12,733 $128,913 $99,420 $7,388 $11,597 $118,405 
Insurance contract liabilities — PAA17,490 866  18,356 16,436 828 — 17,264 
Insurance contract assets — non-PAA(670)149 295 (226)(578)146 248 (184)
Insurance contract assets — PAA(129)  (129)— — — — 
Net balances, end of year
$124,923 $8,963 $13,028 $146,914 $115,278 $8,362 $11,845 $135,485 

(1)    Reflective of a contract modification in 2023, resulting in the recognition of CSM related to a health contract in Asia Hong Kong.
(2)    Includes liabilities of $(325) as at December 31, 2024 (December 31, 2023 — $(105)) for segregated fund insurance contracts that are not backed by the related Investments for account of segregated fund holders.
The following table shows the changes in net liabilities for remaining coverage and incurred claims for insurance contracts issued:
Liability for remaining coverageLiability for incurred claims
Contracts using PAA
For the year ended and as at December 31, 2024
Excluding loss componentLoss componentContracts not using PAAEstimates of PV of future cash flowsRisk AdjustmentTotal
Insurance contract liabilities, beginning of year
$117,440 $358 $1,195 $15,848 $828 $135,669 
Insurance contract assets, beginning of year
2,516  (2,700)  (184)
Net balances, beginning of year
$119,956 $358 $(1,505)$15,848 $828 $135,485 
Insurance revenue(22,637)    (22,637)
Insurance service expenses:
Incurred claims and other expenses (57)5,075 14,897 248 20,163 
Amortization of insurance acquisition cash flows341     341 
Changes related to future service (losses on onerous groups and reversals of such losses) 266    266 
Changes related to past service (changes in FCF related to liability for incurred claims)  59 (2,208)(248)(2,397)
Total insurance service expenses341 209 5,134 12,689  18,373 
Insurance service result(22,296)209 5,134 12,689  (4,264)
Insurance finance (income) expenses4,262 17 70 755 35 5,139 
Total changes recognized in income(18,034)226 5,204 13,444 35 875 
Foreign currency translation4,262 5 (115)490 3 4,645 
Total changes recognized in income and OCI(13,772)231 5,089 13,934 38 5,520 
Cash flows:
Premiums received34,027     34,027 
Amounts paid to policyholders and other insurance service expenses paid  (13,138)(15,305) (28,443)
Insurance acquisition cash flows(1,259)    (1,259)
Fees received from segregated funds419     419 
Other1,413  (299)51  1,165 
Total cash flows34,600  (13,437)(15,254) 5,909 
Investment component excluded from insurance revenue and insurance service expense(10,924) 8,349 2,575   
Net balances, end of year
$129,860 $589 $(1,504)$17,103 $866 $146,914 
Insurance contract liabilities, end of year
$127,878 $579 $1,077 $16,869 $866 $147,269 
Insurance contract assets, end of year
1,982 10 (2,581)234  (355)
Net balances, end of year
$129,860 $589 $(1,504)$17,103 $866 $146,914 
Liability for remaining coverageLiability for incurred claims
Contracts using PAA
For the year ended and as at December 31, 2023
Excluding loss componentLoss componentContracts not using PAAEstimates of PV of future cash flowsRisk AdjustmentTotal
Insurance contract liabilities, beginning of year
$113,237 $185 $1,803 $15,233 $836 $131,294 
Insurance contract assets, beginning of year
(118)19 24 — — (75)
Net balances, beginning of year
$113,119 $204 $1,827 $15,233 $836 $131,219 
Insurance revenue(21,356)— — — — (21,356)
Insurance service expenses:
Incurred claims and other expenses— 23 4,919 11,806 105 16,853 
Amortization of insurance acquisition cash flows202 — — — — 202 
Changes related to future service (losses on onerous groups and reversals of such losses)— 126 — — — 126 
Changes related to past service (changes in FCF related to liability for incurred claims)— — (51)309 (163)95 
Total insurance service expenses202 149 4,868 12,115 (58)17,276 
Insurance service result(21,154)149 4,868 12,115 (58)(4,080)
Insurance finance (income) expenses8,652 (31)994 53 9,675 
Total changes recognized in income(12,502)156 4,837 13,109 (5)5,595 
Foreign currency translation(1,071)(2)43 (161)(3)(1,194)
Total changes recognized in income and OCI(13,573)154 4,880 12,948 (8)4,401 
Cash flows:
Premiums received31,876 — — — — 31,876 
Amounts paid to policyholders and other insurance service expenses paid— — (11,878)(14,078)— (25,956)
Insurance acquisition cash flows(2,061)— — — — (2,061)
Fees received from segregated funds422 — — — — 422 
Other794 — (428)27 — 393 
Total cash flows31,031 — (12,306)(14,051)— 4,674 
Investment component excluded from insurance revenue and insurance service expense(9,443)— 7,164 2,279 — — 
Dispositions (Note 3)
(1,178)— (3,070)(561)— (4,809)
Net balances, end of year
$119,956 $358 $(1,505)$15,848 $828 $135,485 
Insurance contract liabilities, end of year
$117,440 $358 $1,195 $15,848 $828 $135,669 
Insurance contract assets, end of year
2,516 — (2,700)— — (184)
Net balances, end of year
$119,956 $358 $(1,505)$15,848 $828 $135,485 
The following table shows the changes in net assets for reinsurance contracts held by measurement component:
For the years ended and as at December 31,20242023
Estimates of PV of future cash flowsRisk adjustmentCSMTotalEstimates of PV of future cash flowsRisk adjustmentCSMTotal
Reinsurance contract held, beginning of year:
Reinsurance contract held assets — non-PAA$3,848 $1,431 $174 $5,453 $4,061 $1,450 $163 $5,674 
Reinsurance contract held assets — PAA324 17  341 440 — 441 
Reinsurance contract held liabilities — non-PAA(2,355)847 (115)(1,623)(2,275)771 (58)(1,562)
Reinsurance contract held liabilities — PAA    (49)— (41)
Net balances, beginning of year
$1,817 $2,295 $59 $4,171 $2,177 $2,230 $105 $4,512 
Changes related to current service:
CSM recognized for services received  18 18 — — (4)(4)
Risk adjustment recognized for non-financial risk expired (174) (174)— (148)— (148)
Experience adjustments151   151 137 — — 137 
Total changes related to current service151 (174)18 (5)137 (148)(4)(15)
Changes related to future service:
Changes in estimates that adjust CSM490 (130)(360) 68 (52)(16)— 
Loss recoveries at initial recognition of onerous underlying contracts  44 44 — — 35 35 
Changes in estimates that relate to losses and reversals of losses on groups of underlying contracts113 1 (47)67 (6)23 (4)13 
Contracts initially recognized in the year(56)120 (64) (45)102 (57)— 
Total changes related to future service547 (9)(427)111 17 73 (42)48 
Changes related to past service — Adjustments to FCF for incurred claims
7 4  11 (38)(9)— (47)
Reinsurance contract held net income (expense)705 (179)(409)117 116 (84)(46)(14)
Insurance finance income (expenses) from reinsurance contracts held(139)192 (1)52 (120)164 45 
Total changes recognized in income566 13 (410)169 (4)80 (45)31 
Foreign currency translation286 51 13 350 (81)(14)(2)(97)
Total changes recognized in income and OCI852 64 (397)519 (85)66 (47)(66)
Cash flows:
Premiums paid1,407   1,407 1,525 — — 1,525 
Amounts recovered from reinsurers(1,508)  (1,508)(1,434)— — (1,434)
Other(164)  (164)(279)— — (279)
Total cash flows(265)  (265)(188)— — (188)
Dispositions (Note 3)
    (25)(9)(33)
Contracts modified    — — 
Changes in PAA balance68   68 (67)— (59)
Net balances, end of year
$2,472 $2,359 $(338)$4,493 $1,817 $2,295 $59 $4,171 
Reinsurance contract held, end of year:
Reinsurance contract held assets — non-PAA$4,292 $1,487 $130 $5,909 $3,848 $1,431 $174 $5,453 
Reinsurance contract held assets — PAA392 17  409 324 17 — 341 
Reinsurance contract held liabilities — non-PAA(2,212)855 (468)(1,825)(2,355)847 (115)(1,623)
Reinsurance contract held liabilities — PAA    — — — — 
Net balances, end of year
$2,472 $2,359 $(338)$4,493 $1,817 $2,295 $59 $4,171 
The following table shows the changes in net assets for remaining coverage and incurred claims for reinsurance contracts held:
Asset for remaining coverageAsset for incurred claims
Contracts using PAA
For the year ended and as at December 31, 2024
Excluding loss-recovery componentLoss-recovery componentContracts not using PAAEstimates of PV of future cash flowsRisk AdjustmentTotal
Reinsurance contract held assets, beginning of year
$5,019 $56 $383 $319 $17 $5,794 
Reinsurance contract held liabilities, beginning of year
(1,599)2 (26)  (1,623)
Net balances, beginning of year
$3,420 $58 $357 $319 $17 $4,171 
Reinsurance contract held net income (expense) excluding changes in risk of non-performance by the reinsurer(2,064)92 1,339 717 1 85 
Changes in the risk of non-performance by the reinsurer2  (2)   
Reinsurance contract held net income (expense)(2,062)92 1,337 717 1 85 
Insurance finance income (expenses) from reinsurance contracts held41 5 7 (1)(1)51 
Total changes recognized in income(2,021)97 1,344 716  136 
Foreign currency translation310  38 20  368 
Total changes recognized in income and OCI(1,711)97 1,382 736  504 
Cash flows:
Premiums paid2,179     2,179 
Amounts recovered from reinsurers  (1,508)(705) (2,213)
Other(322) 171 3  (148)
Total cash flows1,857  (1,337)(702) (182)
Investment component excluded from reinsurance contract held net income (expense)(60) 32 28   
Net balances, end of year
$3,506 $155 $434 $381 $17 $4,493 
Reinsurance contract held assets, end of year
$5,403 $153 $364 $381 $17 $6,318 
Reinsurance contract held liabilities, end of year
(1,897)2 70   (1,825)
Net balances, end of year
$3,506 $155 $434 $381 $17 $4,493 
Asset for remaining coverageAsset for incurred claims
Contracts using PAA
For the year ended and as at December 31, 2023
Excluding loss-recovery componentLoss-recovery componentContracts not using PAAEstimates of PV of future cash flowsRisk AdjustmentTotal
Reinsurance contract held assets, beginning of year
$4,894 $18 $752 $450 $$6,115 
Reinsurance contract held liabilities, beginning of year
(1,501)— (40)(70)(1,603)
Net balances, beginning of year
$3,393 $18 $712 $380 $$4,512 
Reinsurance contract held net income (expense) excluding changes in risk of non-performance by the reinsurer(1,994)38 1,300 580 (69)
Changes in the risk of non-performance by the reinsurer24 — (24)— — — 
Reinsurance contract held net income (expense)(1,970)38 1,276 580 (69)
Insurance finance income (expenses) from reinsurance contracts held23 25 59 
Total changes recognized in income(1,947)40 1,284 605 (10)
Foreign currency translation(67)— (82)(22)— (171)
Total changes recognized in income and OCI(2,014)40 1,202 583 (181)
Cash flows:
Premiums paid2,268 — — — — 2,268 
Amounts recovered from reinsurers— — (1,549)(562)— (2,111)
Other(165)— (30)(2)— (197)
Total cash flows2,103 — (1,579)(564)— (40)
Investment component excluded from reinsurance contract held net income (expense)(69)— 44 25 — — 
Dispositions (Note 3)
— (22)(105)— (120)
Net balances, end of year
$3,420 $58 $357 $319 $17 $4,171 
Reinsurance contract held assets, end of year
$5,019 $56 $383 $319 $17 $5,794 
Reinsurance contract held liabilities, end of year
(1,599)(26)— — (1,623)
Net balances, end of year
$3,420 $58 $357 $319 $17 $4,171 
The tables in this section illustrate the effect on the Consolidated Statements of Financial Position of insurance contracts initially recognized during the period, excluding contracts measured using the PAA.
Insurance Contracts Issued
For the year ended December 31, 2024
CanadaU.S. AsiaCorporateTotal
Contracts initially recognized in the period (excluding acquisitions):
Amounts related to all contracts initially recognized:
Estimates of present value of future cash inflows$(9,182)$ $(8,539)$ $(17,721)
Estimates of present value of future cash outflows:
Insurance acquisition cash flows1,033  1,744  2,777 
Other cash outflows7,456  5,629  13,085 
Risk adjustment293  237  530 
CSM512  936  1,448 
Total contracts initially recognized in the period (excluding acquisitions)$112 $ $7 $ $119 
Amounts related to onerous contracts included in total contracts above:
Estimates of present value of future cash inflows$(1,186)$ $(92)$ $(1,278)
Estimates of present value of future cash outflows:
Insurance acquisition cash flows101  21  122 
Other cash outflows1,076  70  1,146 
Risk adjustment121  8  129 
Total onerous contracts$112 $ $7 $ $119 
For the year ended December 31, 2023
CanadaU.S. AsiaCorporateTotal
Contracts initially recognized in the period (excluding acquisitions):
Amounts related to all contracts initially recognized:
Estimates of present value of future cash inflows$(9,564)$— $(6,181)$— $(15,745)
Estimates of present value of future cash outflows:
Insurance acquisition cash flows1,009 — 1,277 — 2,286 
Other cash outflows7,804 — 3,953 — 11,757 
Risk adjustment260 — 253 — 513 
CSM552 — 707 — 1,259 
Total contracts initially recognized in the period (excluding acquisitions)$61 $— $$— $70 
Amounts related to onerous contracts included in total contracts above:
Estimates of present value of future cash inflows$(1,978)$— $(129)$— $(2,107)
Estimates of present value of future cash outflows:
Insurance acquisition cash flows77 — 25 — 102 
Other cash outflows1,845 — 108 — 1,953 
Risk adjustment117 — — 122 
Total onerous contracts$61 $— $$— $70 
Reinsurance Contracts Held
For the year ended December 31, 2024
CanadaU.S.AsiaCorporateTotal
Contracts initially recognized in the period (excluding acquisitions):
Amounts related to all contracts initially recognized:
Estimates of present value of future cash inflows$275 $ $289 $ $564 
Estimates of present value of future cash outflows:
Premiums and other expenses(275) (345) (620)
Risk adjustment82  38  120 
CSM(82) 18  (64)
Total contracts initially recognized in the period (excluding acquisitions)$ $ $ $ $ 
Amounts related to contracts initially recognized in the period with a loss recovery component included in total contracts above:
Estimates of present value of future cash inflows$155 $ $3 $ $158 
Estimates of present value of future cash outflows:
Premiums and other expenses(145) (3) (148)
Risk adjustment56    56 
CSM(66)   (66)
Total reinsurance contracts held with a loss recovery component$ $ $ $ $ 
Loss recoveries at initial recognition of onerous underlying contracts$43 $ $1 $ $44 
For the year ended December 31, 2023
CanadaU.S.AsiaCorporateTotal
Contracts initially recognized in the period (excluding acquisitions):
Amounts related to all contracts initially recognized:
Estimates of present value of future cash inflows$264 $— $85 $— $349 
Estimates of present value of future cash outflows:
Premiums and other expenses(277)— (117)— (394)
Risk adjustment70 — 32 — 102 
CSM(57)— — — (57)
Total contracts initially recognized in the period (excluding acquisitions)$— $— $— $— $— 
Amounts related to contracts initially recognized in the period with a loss recovery component included in total contracts above:
Estimates of present value of future cash inflows$148 $— $$— $149 
Estimates of present value of future cash outflows:
Premiums and other expenses(147)— (1)— (148)
Risk adjustment45 — — — 45 
CSM(46)— — — (46)
Total reinsurance contracts held with a loss recovery component$— $— $— $— $— 
Loss recoveries at initial recognition of onerous underlying contracts$34 $— $$— $35 
Schedule of Changes in CSM by Reportable Segment
The following table shows the changes in CSM by reportable segment for insurance contracts issued:
For the year ended and as at December 31, 2024
Canada
U.S.
Asia
Corporate
Total
Net balances, beginning of year
$6,062 $1,162 $4,621 $ $11,845 
Changes recognized in income and OCI:
CSM recognized for services provided(493)(118)(506) (1,117)
Changes in estimates that adjust CSM(1)(101)576  474 
Contracts initially recognized in the year512  936  1,448 
Insurance finance (income) expenses from insurance contracts issued(128)10 21  (97)
Foreign currency translation 89 386  475 
Net balances, end of year
$5,952 $1,042 $6,034 $ $13,028 
For the year ended and as at December 31, 2023
Canada
U.S.
Asia
Corporate
Total
Net balances, beginning of year
$5,481 $1,296 $3,811 $382 $10,970 
Changes recognized in income and OCI:
CSM recognized for services provided(432)(116)(365)(10)(923)
Changes in estimates that adjust CSM492 (128)555 (5)914 
Contracts initially recognized in the year552 — 707 — 1,259 
Insurance finance (income) expenses from insurance contracts issued(31)20 (1)(8)
Foreign currency translation— (29)(91)14 (106)
Dispositions— 119 — (380)(261)
Net balances, end of year
$6,062 $1,162 $4,621 $— $11,845 
Reinsurance Contracts Held
The following table shows the changes in CSM by reportable segment for reinsurance contracts held:
For the year ended and as at December 31, 2024
Canada
U.S.
Asia
Corporate
Total
Net balances, beginning of year
$32 $9 $18 $ $59 
Changes recognized in income and OCI:
CSM recognized for services received26 (5)(3) 18 
Changes in estimates that adjust CSM(529)151 18  (360)
Loss recoveries at initial recognition of onerous underlying contracts43  1  44 
Changes in estimates that relate to losses and reversals of losses on groups of underlying contracts(46) (1) (47)
Contracts initially recognized in the year(82) 18  (64)
Insurance finance income (expenses) from reinsurance contracts held(4)2 1  (1)
Foreign currency translation 9 4  13 
Net balances, end of year
$(560)$166 $56 $ $(338)
For the year ended and as at December 31, 2023
Canada
U.S.
Asia
Corporate
Total
Net balances, beginning of year
$(20)$128 $(7)$$105 
Changes recognized in income and OCI:
CSM recognized for services received— (7)(4)
Changes in estimates that adjust CSM78 (113)26 (7)(16)
Loss recoveries at initial recognition of onerous underlying contracts34 — — 35 
Changes in estimates that relate to losses and reversals of losses on groups of underlying contracts(3)— (1)— (4)
Contracts initially recognized in the year(57)— — — (57)
Insurance finance income (expenses) from reinsurance contracts held— — — 
Foreign currency translation— — (2)— (2)
Dispositions— — — 
Net balances, end of year
$32 $$18 $— $59 
Schedule of Analysis of Insurance Revenue
Insurance revenue in the Consolidated Statements of Operations consists of the following:
For the years endedCanadaU.SAsiaCorporateTotal
December 31, 2024
For contracts not measured using the PAA:
Amounts relating to changes in liabilities for remaining coverage:
Expected claims and other expenses(1)
$3,084 $1,112 $637 $9 $4,842 
Release of risk adjustment(1)
353 61 182  596 
CSM recognized for services provided493 118 506  1,117 
Income taxes specifically chargeable to the policyholder
(6) 32  26 
Amortization of insurance acquisition cash flows190  151  341 
Total insurance revenue for contracts not measured using the PAA4,114 1,291 1,508 9 6,922 
For contracts measured using the PAA:
Insurance revenue4,664 11,005 46  15,715 
Total insurance revenue$8,778 $12,296 $1,554 $9 $22,637 
December 31, 2023
For contracts not measured using the PAA:
Amounts relating to changes in liabilities for remaining coverage:
Expected claims and other expenses(1)
$2,924 $1,092 $655 $68 $4,739 
Release of risk adjustment(1)
344 32 162 545 
CSM recognized for services provided432 116 365 10 923 
Income taxes specifically chargeable to the policyholder — — — 
Amortization of insurance acquisition cash flows90 — 112 — 202 
Total insurance revenue for contracts not measured using the PAA3,795 1,240 1,294 85 6,414 
For contracts measured using the PAA:
Insurance revenue4,370 10,481 91 — 14,942 
Total insurance revenue$8,165 $11,721 $1,385 $85 $21,356 
(1)Expected claims and other expenses excludes investment components and amounts allocated to the loss component. Release of risk adjustment excludes amounts allocated to the loss component and amounts related to changes in the time value of money, which are recognized in Insurance finance income (expenses)
Schedule of Sensitivity to Changes in Non-Financial Assumptions
The following table sets out the estimated immediate impact on, or sensitivity of, the CSM and net income to certain instantaneous changes in the insurance and other non-financial assumptions used in the calculation of our insurance contract liabilities, based on a starting point and business mix as at December 31, 2024 and December 31, 2023. These sensitivities are calculated independently for each risk factor, generally assuming that all other risk variables stay constant. The estimates are illustrative and different starting points for best estimate assumptions, CSM balances and business mix will result in different estimated sensitivities. These sensitivities represent the Company's estimate of changes in best estimate assumptions that are reasonably likely based on the Company's and/or the industry's historical experience and industry standards and best practices as at December 31, 2024 and December 31, 2023.

The impact on CSM is attributable to insurance contracts measured under the GMA and VFA. For insurance contracts measured under the GMA, the impact flows through the CSM at locked-in discount rates. For insurance contracts measured under the VFA, the impact flows through the CSM at current discount rates.

The impact on net income is attributable to any portion of the sensitivities for insurance contracts measured under the GMA and VFA that cannot be absorbed by CSM, the full impact for insurance contracts measured under the PAA, and the difference in impact between locked-in and current discount rates for insurance contracts measured under the GMA. If current discount rates are higher than locked-in rates, this generally results in a favourable impact to net income from contracts measured under the GMA.
As at December 31,20242023
Potential impact on
CSM (pre-tax)
Potential impact on
net income/equity (after-tax)
Potential impact on
CSM (pre-tax)
Potential impact on
net income/equity (after-tax)
Sensitivities(1)
Insurance contracts issuedNet of reinsurance contracts heldInsurance contracts issuedNet of reinsurance contracts heldInsurance contracts issuedNet of reinsurance contracts heldInsurance contracts issuedNet of reinsurance contracts held
Policyholder behaviour (10% increase / decrease, where adverse)
$(625)$(800)$25 $(25)$(725)$(950)$100 $100 
Life mortality rates (2% increase)
$(350)$25 $(50)$(75)$(425)$(75)$25 $(25)
Annuity mortality rates (2% decrease)
$(200)$(175)$ $ $(175)$(175)$25 $— 
Morbidity rates (5% incidence increase and 5% termination decrease)
$(250)$(125)$(250)$(225)$(225)$(100)$(200)$(175)
Expenses (5% increase)
$(150)$(150)$(25)$(25)$(175)$(175)$— $— 

(1)    Net income and CSM sensitivities have been rounded in increments of $25. The sensitivities exclude the impacts on the income from our joint ventures and associates in China and India, which we account for on an equity basis.
Impacts of method and assumption changes on insurance contracts, are as follows:
For the year ended December 31, 2024
Income impactDeferred
in CSM
Description
Mortality / Morbidity$(79)$206 Updates to reflect mortality and morbidity experience in all jurisdictions. The largest items were favourable mortality impacts in Group Retirement Services and Individual Wealth in Canada, and the Philippines in Asia. These were partially offset by an unfavourable mortality impact in Individual Insurance in Canada.
Policyholder behaviour(74)(152)Updates to reflect lapse and policyholder behaviour in all jurisdictions. The largest items were an adverse lapse impact in In-force Management in the U.S. and in Vietnam in Asia.
Expense(36)(26)Updates to expenses in all jurisdictions.
Financial10 62 Updates to various financial related assumptions.
Modelling enhancements and other265 (60)Various enhancements and methodology changes. The largest items were the favourable impact of refinements in the International and Hong Kong blocks in Asia, offset by the impact of a new reinsurance treaty in In-force Management in the U.S. that was favourable to net income but unfavourable to CSM.
Total (pre-tax)$86 $30 
For the year ended December 31, 2023
Income impactDeferred
 in CSM
Description
Mortality / Morbidity$(115)$179 Updates to reflect mortality/morbidity experience in all jurisdictions. The largest items were favourable mortality impacts in the UK Annuities in the U.S and Group Retirement Services in Canada. These were offset partially by adverse mortality in In-force Management in the U.S. Mortality updates impacting CSM favourably are funded at locked-in rates that are lower than current rates resulting in a negative net income impact. Additionally, favourable morbidity impacts in Group Benefits in the U.S. were largely offset by unfavourable morbidity updates in Sun Life Health in Canada.
Policyholder behaviour(75)(274)Updates to reflect lapse and policyholder behaviour in all jurisdictions. The largest items were an adverse lapse impact in Individual Term and Universal Life in Canada, and in International, Hong Kong and Vietnam in Asia.
Expense10 (171)Updates to reflect higher costs related to IFRS 17 infrastructure and higher cost in Canada.
Financial163 202 Updates to various financial related assumptions including the ultimate risk-free rate.
Modelling enhancements and other107 382 Various enhancements and methodology changes. The largest items were favourable impacts from refinements to the modelling of guarantees for the Individual Par in Canada and International Universal Life in Asia, as well as modelling enhancements in Vietnam in Asia offset partially by a refinement in Group in Canada and to reinsurance and other provisions in Hong Kong in Asia.
Total (pre-tax)$90 $318 
Schedules of Insurance Contracts Issued and Reinsurance Contracts Held
The following tables illustrate the expected timing of CSM amortization into Insurance revenue for insurance contracts issued:
CanadaU.S.AsiaCorporateTotal
As at December 31, 2024
Within 1 year$450 $104 $497 $ $1,051 
1-3 years805 180 883  1,868 
3-5 years692 149 750  1,591 
5-10 years1,325 266 1,382  2,973 
Over 10 years2,680 343 2,522  5,545 
Total$5,952 $1,042 $6,034 $ $13,028 
As at December 31, 2023
Within 1 year$476 $112 $387 $— $975 
1-3 years848 194 677 — 1,719 
3-5 years726 162 571 — 1,459 
5-10 years1,378 294 1,075 — 2,747 
Over 10 years2,634 400 1,911 — 4,945 
Total$6,062 $1,162 $4,621 $— $11,845 
The following tables illustrate the expected timing of CSM amortization into net income (expense) for reinsurance contracts held:
CanadaU.S.AsiaCorporateTotal
As at December 31, 2024
Within 1 year$52 $(15)$(5)$ $32 
1-3 years92 (26)(9) 57 
3-5 years77 (22)(8) 47 
5-10 years138 (42)(14) 82 
Over 10 years201 (61)(20) 120 
Total$560 $(166)$(56)$ $338 
As at December 31, 2023
Within 1 year$(2)$(3)$(1)$— $(6)
1-3 years(3)(4)(2)— (9)
3-5 years(3)(3)(2)— (8)
5-10 years(7)(2)(4)— (13)
Over 10 years(17)(9)— (23)
Total$(32)$(9)$(18)$— $(59)
Schedule of Measurement Components of Insurance Contract Balances
The following table shows the reconciliations of the CSM and the amount of insurance revenue recognized separately for insurance contracts issued that existed at the transition date to which the fair value transition approach was applied as described in Note 1. The reconciliation of the CSM for all other contracts is for contracts issued after the transition date that are not measured using the PAA. Insurance revenue for all other contracts includes contracts issued after the transition date as well as all revenue from all contracts measured using the PAA.
For the years ended December 31,20242023
Fair value at Transition
All other contracts
Fair value at TransitionAll other contracts
Contractual Service Margin:
Balances, beginning of year
$9,701 $2,144 $10,205 $765 
Changes related to current service:
CSM recognized for services provided(906)(211)(822)(101)
Changes related to future service:
Changes in estimates that adjust CSM506 (32)703 211 
Contracts initially recognized in the year 1,448 — 1,259 
Insurance finance income (expenses) from insurance contracts issued(147)50 (39)31 
Foreign currency translation329 146 (85)(21)
Dispositions  (261)— 
Balances, end of year
$9,483 $3,545 $9,701 $2,144 
Insurance revenue$5,765 $16,872 $5,716 $15,640 
The following table shows the reconciliations of the CSM separately for reinsurance contracts held that existed at the transition date to which the fair value transition approach was applied. The reconciliation of the CSM for all other contracts is for contracts issued after the transition date that are not measured using the PAA.
For the years ended December 31,20242023
Fair value at Transition
All other contracts
Fair value at TransitionAll other contracts
Contractual Service Margin:
Balances, beginning of year
$146 $(87)$175 $(70)
Changes related to current service:
CSM recognized for services received
7 11 (11)
Changes related to future service:
Changes in estimates that adjust CSM(344)(16)(22)
Loss recoveries at initial recognition of onerous underlying contracts  44 — 35 
Changes in estimates that relate to losses and reversals of losses on groups of underlying contracts (39)(8)(7)
Contracts initially recognized in the year
 (64)— (57)
Insurance finance income (expenses) from reinsurance contracts held (1)(1)
Foreign currency translation7 6 (2)— 
Dispositions  — 
Balances, end of year$(223)$(115)$146 $(87)
Schedule of Underlying Items for Insurance Contracts with Direct Participation Features
The composition and fair value of the underlying items for other insurance contracts with direct participation features included in the Consolidated Statements of Financial Position, are as follows:
As at December 31,
20242023
Cash, cash equivalents and short-term securities
$5,115 $3,529 
Debt securities26,349 23,668 
Equity securities
6,877 4,790 
Mortgages and loans
11,518 10,746 
Derivative assets
211 250 
Other financial invested assets
2,666 2,260 
Investment properties5,714 5,967 
Total
$58,450 $51,210 
Schedule of Insurance Service Expense
For the years ended December 31,20242023
Incurred claims and other expenses(1)
$20,163 $16,853 
Amortization of insurance acquisition cash flows341 202 
Insurance acquisition cash flows expensed as incurred1,258 1,174 
Changes related to future service (losses on onerous groups and reversals of such losses)
266 126 
Changes related to past service (changes in FCF related to liability for incurred claims)
(2,397)95 
Total insurance service expenses$19,631 $18,450