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Related party transactions- Transactions with related parties (Details)
¥ in Millions, $ in Millions, $ in Millions
6 Months Ended 12 Months Ended
Sep. 30, 2020
CNY (¥)
Sep. 30, 2019
CNY (¥)
Mar. 31, 2014
Sep. 30, 2020
USD ($)
Sep. 30, 2020
HKD ($)
Mar. 31, 2020
CNY (¥)
Mar. 31, 2019
CNY (¥)
Related party transactions              
Amount of cash and cash equivalents ¥ 301,509     $ 44,407   ¥ 330,503  
Cash held in accounts managed by Alipay              
Related party transactions              
Amount of cash and cash equivalents 7,293           ¥ 7,293
Ant Group and its affiliates              
Related party transactions              
Amounts earned by the Company 4,861 ¥ 6,789          
Expenses incurred 6,906 6,006          
Ant Group and its affiliates | Annual fee for SME loan business              
Related party transactions              
Amounts earned by the Company 478 478          
Ant Group and its affiliates | Cloud computing revenue              
Related party transactions              
Amounts earned by the Company 2,377 614          
Ant Group and its affiliates | Marketplace software technology services fee and other amounts earned              
Related party transactions              
Amounts earned by the Company 1,441 1,251          
Ant Group and its affiliates | Other services              
Related party transactions              
Expenses incurred 2,102 1,445          
Alipay | Payment processing and escrow services fee              
Related party transactions              
Expenses incurred 4,804 ¥ 4,561          
Ant Group              
Related party transactions              
Equity interest (as a percent)   33.00%          
Ant Group | Profit Share Payments              
Related party transactions              
Amounts earned by the Company   ¥ 3,835          
Additional fee, as a percentage of pre-tax income     37.50%        
Ant Group | Administrative and support services              
Related party transactions              
Amounts earned by the Company ¥ 565 ¥ 611          
Hong Kong Cingleot Investment Management Limited              
Related party transactions              
Loan facility guaranteed | $         $ 7,700    
Amount drawn down | $         $ 618    
Related parties who provide and receive certain services | Other related party transactions relating to services provided and received | Maximum              
Related party transactions              
Percentage of total revenue that are from related parties 1.00% 1.00%          
Certain investees of the Company | Commercial arrangements related to cloud computing services              
Related party transactions              
Amounts earned by the Company ¥ 1,207 ¥ 639          
Certain investees of the Company | Commercial arrangements related to marketing services              
Related party transactions              
Expenses incurred 730 502          
Certain investees of the Company | Logistics services              
Related party transactions              
Amounts earned by the Company 808 553          
Expenses incurred 4,969 ¥ 5,391          
Certain investees of the Company | Loans              
Related party transactions              
Amount of outstanding loans ¥ 6,079            
Certain investees of the Company | Loans | Minimum              
Related party transactions              
Loans maturity period (in years) 1 year            
Certain investees of the Company | Loans | Maximum              
Related party transactions              
Loans maturity period (in years) 10 years            
Interest rate (as a percent) 6.00%