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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2022
Mar. 31, 2021
Revenue    
Total revenue $ 114,266 $ 88,855
Cost of revenue    
Total cost of revenue 30,916 23,529
Gross profit 83,350 65,326
Operating expenses    
Sales and marketing 45,916 35,984
Research and development 29,839 20,690
General and administrative 31,461 19,142
Total operating expenses 107,216 75,816
Operating loss (23,866) (10,490)
Other expense    
Other expense, net 787 2,893
Interest expense 74 81
Total other expense 861 2,974
Loss before income taxes (24,727) (13,464)
Income tax (benefit) expense (1,573) 123
Net loss $ (23,154) $ (13,587)
Net loss per share:    
Basic (in dollars per share) $ (0.32) $ (0.19)
Diluted (in dollars per share) $ (0.32) $ (0.19)
Weighted average common shares outstanding:    
Basic (in shares) 72,216,870 70,730,235
Diluted (in shares) 72,216,870 70,730,235
Subscriptions    
Revenue    
Total revenue $ 83,720 $ 63,766
Cost of revenue    
Total cost of revenue 8,206 5,854
Professional services    
Revenue    
Total revenue 30,546 25,089
Cost of revenue    
Total cost of revenue $ 22,710 $ 17,675