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Pay vs Performance Disclosure - USD ($)
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Pay vs Performance Disclosure        
Pay vs Performance Disclosure, Table
The following table shows the total compensation for our NEOs for the past four fiscal years as set forth in the Summary Compensation Table, the compensation actually paid to our CEO and, on an average basis, to our other NEOs (in each case as defined by Item 402(v) of Regulation S-K), our total shareholder return (“TSR”), the TSRs of the NASDAQ Computer Index (our peer group) over the same period, and Net Income. All amounts other than per share amounts are presented in whole dollars.

YearSummary Compensation Table Total for PEO
($)
 Compensation Actually Paid to PEO
($)
Average Summary Compensation Table Total for Non-PEO NEOs
($)
Average Compensation Actually Paid to Non-PEO NEOs
($)
Value of Initial Fixed $100 Investment Based on:Net Income
($)
Total Return
($)
Peer Return
($)
20231,163,566 4,806,301 1,633,615 1,718,804 98.56 221.06 (111,440,577)
202219,850,643 11,929,759 1,096,056 566,043 85.21 132.79 (150,920,305)
2021981,848 32,179,193 1,177,418 (1,516,719)170.66 206.76 (88,640,479)
2020808,958 79,277,397 796,830 4,228,758 424.21 149.98 (33,476,840)
     
PEO Total Compensation Amount $ 1,163,566 $ 19,850,643 $ 981,848 $ 808,958
PEO Actually Paid Compensation Amount $ 4,806,301 11,929,759 32,179,193 79,277,397
Adjustment To PEO Compensation, Footnote
The following table is a reconciliation of amounts presented in the Summary Compensation Table and Compensation Actually Paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.

YearExecutivesSummary Compensation Table Total
($)
(-) Stock Awards
($)
(+ / -) Year-End Equity Value
($)
(+ / -) Change of Value of Prior Equity Awards
($)
(+ / -) Change in Value of Vested Equity Awards
($)
Compensation Actually Paid
($)
2023CEO1,163,566 — — 3,642,735 — 4,806,301 
Other NEOs1,633,615 (379,575)340,315 48,537 75,912 1,718,804 
2022CEO19,850,643 (18,823,638)10,903,054 — (300)11,929,759 
Other NEOs1,096,056 (196,618)124,357 (221,411)(236,341)566,043 
2021CEO981,848 — — (1,951)31,199,296 32,179,193 
Other NEOs1,177,418 (461,751)244,244 (1,508,089)(968,541)(1,516,719)
2020CEO808,958 — — 78,468,355 84 79,277,397 
Other NEOs796,830 (294,745)836,255 2,167,440 722,978 4,228,758 
     
Non-PEO NEO Average Total Compensation Amount $ 1,633,615 1,096,056 1,177,418 796,830
Non-PEO NEO Average Compensation Actually Paid Amount $ 1,718,804 566,043 (1,516,719) 4,228,758
Adjustment to Non-PEO NEO Compensation Footnote
The following table is a reconciliation of amounts presented in the Summary Compensation Table and Compensation Actually Paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.

YearExecutivesSummary Compensation Table Total
($)
(-) Stock Awards
($)
(+ / -) Year-End Equity Value
($)
(+ / -) Change of Value of Prior Equity Awards
($)
(+ / -) Change in Value of Vested Equity Awards
($)
Compensation Actually Paid
($)
2023CEO1,163,566 — — 3,642,735 — 4,806,301 
Other NEOs1,633,615 (379,575)340,315 48,537 75,912 1,718,804 
2022CEO19,850,643 (18,823,638)10,903,054 — (300)11,929,759 
Other NEOs1,096,056 (196,618)124,357 (221,411)(236,341)566,043 
2021CEO981,848 — — (1,951)31,199,296 32,179,193 
Other NEOs1,177,418 (461,751)244,244 (1,508,089)(968,541)(1,516,719)
2020CEO808,958 — — 78,468,355 84 79,277,397 
Other NEOs796,830 (294,745)836,255 2,167,440 722,978 4,228,758 
     
Compensation Actually Paid vs. Total Shareholder Return
2654
     
Compensation Actually Paid vs. Net Income
2657
     
Total Shareholder Return Vs Peer Group
2663
*Our peer group consists exclusively of the Nasdaq Computer Index.
     
Tabular List, Table
The following table is a list of the three most important performance measures (all non-financial) that are used by the Company to link compensation actually paid to company performance for the most recently completed fiscal year:

Alignment with corporate culture and strategy
Annual contract value of bookings
New customers
     
Total Shareholder Return Amount $ 98.56 85.21 170.66 424.21
Peer Group Total Shareholder Return Amount 221.06 132.79 206.76 149.98
Net Income (Loss) $ (111,440,577) (150,920,305) (88,640,479) (33,476,840)
Measure:: 1        
Pay vs Performance Disclosure        
Name Alignment with corporate culture and strategy      
Measure:: 2        
Pay vs Performance Disclosure        
Name Annual contract value of bookings      
Measure:: 3        
Pay vs Performance Disclosure        
Name New customers      
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount $ 0 (18,823,638) 0 0
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 0 10,903,054 0 0
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 3,642,735 0 (1,951) 78,468,355
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 0 (300) 31,199,296 84
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount (379,575) (196,618) (461,751) (294,745)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 340,315 124,357 244,244 836,255
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount 48,537 (221,411) (1,508,089) 2,167,440
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year        
Pay vs Performance Disclosure        
Adjustment to Compensation, Amount $ 75,912 $ (236,341) $ (968,541) $ 722,978