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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Revenue    
Total revenue $ 166,426 $ 149,835
Cost of revenue    
Total cost of revenue 38,918 37,997
Gross profit 127,508 111,838
Operating expenses    
Sales and marketing 54,553 58,156
Research and development 39,517 39,771
General and administrative 34,272 33,446
Total operating expenses 128,342 131,373
Operating loss (834) (19,535)
Other non-operating (income) expense    
Other (income) expense, net (5,716) 8,207
Interest expense 5,318 5,646
Total other non-operating (income) expense (398) 13,853
Loss before income taxes (436) (33,388)
Income tax expense (benefit) 741 (465)
Net loss $ (1,177) $ (32,923)
Net loss per share:    
Basic (in usd per share) $ (0.02) $ (0.45)
Diluted (in usd per share) $ (0.02) $ (0.45)
Weighted average common shares outstanding:    
Basic (in shares) 74,094 73,300
Diluted (in shares) 74,094 73,300
Subscriptions    
Revenue    
Total revenue $ 134,352 $ 117,694
Cost of revenue    
Total cost of revenue 14,894 12,270
Professional services    
Revenue    
Total revenue 32,074 32,141
Cost of revenue    
Total cost of revenue $ 24,024 $ 25,727