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Pay vs Performance Disclosure - USD ($) | 10 Months Ended | 12 Months Ended
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Nov. 07, 2024 | Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Pay vs Performance Disclosure |  |  |  |  |  |
Pay vs Performance Disclosure, Table |  |
Year |  | Summary Compensation Table Total for PEO ($) |  | Compensation Actually Paid to PEO ($) |  | Average Summary Compensation Table Total for Non-PEO NEOs ($) |  | Average Compensation Actually Paid to Non-PEO NEOs ($) |  | Value of Initial Fixed $100 Investment Based on: | Net Income ($)
Total Return ($) |  | Peer Return ($) |
2024 |  | 1,150,276 |  |  | (3,880,711) |  |  | 1,017,885 |  |  | 574,812 |  |  | 86.31 |  |  | 304.86 |  |  | (92,262,091) |
2023 |  | 1,163,566 |  |  | 4,806,301 |  |  | 1,633,615 |  |  | 1,718,804 |  |  | 98.56 |  |  | 221.06 |  |  | (111,440,577) |
2022 |  | 19,850,643 |  |  | 11,929,759 |  |  | 1,096,056 |  |  | 566,043 |  |  | 85.21 |  |  | 132.79 |  |  | (150,920,305) |
2021 |  | 981,848 |  |  | 32,179,193 |  |  | 1,177,418 |  |  | (1,516,719) |  |  | 170.66 |  |  | 206.76 |  |  | (88,640,479) |
2020 |  | 808,958 |  |  | 79,277,397 |  |  | 796,830 |  |  | 4,228,758 |  |  | 424.21 |  |  | 149.98 |  |  | (33,476,840) |
PEO Total Compensation Amount |  | $ 1,150,276 | $ 1,163,566 | $ 19,850,643 | $ 981,848 | $ 808,958
PEO Actually Paid Compensation Amount |  | $ (3,880,711) | 4,806,301 | 11,929,759 | 32,179,193 | 79,277,397
Adjustment To PEO Compensation, Footnote |  | The following table is a reconciliation of amounts presented in the Summary Compensation Table and compensation actually paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.
Year |  | Executives |  | Summary Compensation Table Total ($) |  | (-) Stock Awards ($) |  | (+ / -) Year-End Equity Value ($) |  | (+ / -) Change of Value of Prior Equity Awards ($) |  | (+ / -) Change in Value of Vested Equity Awards ($) |  | Compensation Actually Paid ($)
2024 |  | CEO |  | 1,150,276 |  |  | — |  |  | — |  |  | (5,030,987) |  |  | — |  |  | (3,880,711) |
| Other NEOs(1) |  | 1,017,885 |  |  | (341,049) |  |  | 295,543 |  |  | (378,333) |  |  | (19,234) |  |  | 574,812 |
2023 |  | CEO |  | 1,163,566 |  |  | — |  |  | — |  |  | 3,642,735 |  |  | — |  |  | 4,806,301 |
| Other NEOs |  | 1,633,615 |  |  | (379,575) |  |  | 340,315 |  |  | 48,537 |  |  | 75,912 |  |  | 1,718,804 |
2022 |  | CEO |  | 19,850,643 |  |  | (18,823,638) |  |  | 10,903,054 |  |  | — |  |  | (300) |  |  | 11,929,759 |
| Other NEOs |  | 1,096,056 |  |  | (196,618) |  |  | 124,357 |  |  | (221,411) |  |  | (236,341) |  |  | 566,043 |
2021 |  | CEO |  | 981,848 |  |  | — |  |  | — |  |  | (1,951) |  |  | 31,199,296 |  |  | 32,179,193 |
| Other NEOs |  | 1,177,418 |  |  | (461,751) |  |  | 244,244 |  |  | (1,508,089) |  |  | (968,541) |  |  | (1,516,719) |
2020 |  | CEO |  | 808,958 |  |  | — |  |  | — |  |  | 78,468,355 |  |  | 84 |  |  | 79,277,397 |
| Other NEOs |  | 796,830 |  |  | (294,745) |  |  | 836,255 |  |  | 2,167,440 |  |  | 722,978 |  |  | 4,228,758 |
(1) Includes ($650,492) of compensation actually paid to Mr. Matheos during his tenure as Chief Financial Officer from January 1 to November 7, 2024, including ($1.8 million) of RSUs which were forfeited upon his termination. |  |  |  |
Non-PEO NEO Average Total Compensation Amount |  | $ 1,017,885 | 1,633,615 | 1,096,056 | 1,177,418 | 796,830
Non-PEO NEO Average Compensation Actually Paid Amount |  | $ 574,812 | 1,718,804 | 566,043 | (1,516,719) | 4,228,758
Adjustment to Non-PEO NEO Compensation Footnote |  | The following table is a reconciliation of amounts presented in the Summary Compensation Table and compensation actually paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.
Year |  | Executives |  | Summary Compensation Table Total ($) |  | (-) Stock Awards ($) |  | (+ / -) Year-End Equity Value ($) |  | (+ / -) Change of Value of Prior Equity Awards ($) |  | (+ / -) Change in Value of Vested Equity Awards ($) |  | Compensation Actually Paid ($)
2024 |  | CEO |  | 1,150,276 |  |  | — |  |  | — |  |  | (5,030,987) |  |  | — |  |  | (3,880,711) |
| Other NEOs(1) |  | 1,017,885 |  |  | (341,049) |  |  | 295,543 |  |  | (378,333) |  |  | (19,234) |  |  | 574,812 |
2023 |  | CEO |  | 1,163,566 |  |  | — |  |  | — |  |  | 3,642,735 |  |  | — |  |  | 4,806,301 |
| Other NEOs |  | 1,633,615 |  |  | (379,575) |  |  | 340,315 |  |  | 48,537 |  |  | 75,912 |  |  | 1,718,804 |
2022 |  | CEO |  | 19,850,643 |  |  | (18,823,638) |  |  | 10,903,054 |  |  | — |  |  | (300) |  |  | 11,929,759 |
| Other NEOs |  | 1,096,056 |  |  | (196,618) |  |  | 124,357 |  |  | (221,411) |  |  | (236,341) |  |  | 566,043 |
2021 |  | CEO |  | 981,848 |  |  | — |  |  | — |  |  | (1,951) |  |  | 31,199,296 |  |  | 32,179,193 |
| Other NEOs |  | 1,177,418 |  |  | (461,751) |  |  | 244,244 |  |  | (1,508,089) |  |  | (968,541) |  |  | (1,516,719) |
2020 |  | CEO |  | 808,958 |  |  | — |  |  | — |  |  | 78,468,355 |  |  | 84 |  |  | 79,277,397 |
| Other NEOs |  | 796,830 |  |  | (294,745) |  |  | 836,255 |  |  | 2,167,440 |  |  | 722,978 |  |  | 4,228,758 |
(1) Includes ($650,492) of compensation actually paid to Mr. Matheos during his tenure as Chief Financial Officer from January 1 to November 7, 2024, including ($1.8 million) of RSUs which were forfeited upon his termination. |  |  |  |
Compensation Actually Paid vs. Total Shareholder Return |  |  |  |  |  |
Compensation Actually Paid vs. Net Income |  |  |  |  |  |
Total Shareholder Return Vs Peer Group |  | *Our peer group consists exclusively of the Nasdaq Computer Index. |  |  |  |
Tabular List, Table |  |
Alignment with corporate strategy |  |
Total software annual contract value growth |  |
Total Shareholder Return Amount |  | $ 86.31 | 98.56 | 85.21 | 170.66 | 424.21
Peer Group Total Shareholder Return Amount |  | 304.86 | 221.06 | 132.79 | 206.76 | 149.98
Net Income (Loss) |  | $ (92,262,091) | (111,440,577) | (150,920,305) | (88,640,479) | (33,476,840)
Measure:: 1 |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Name |  | Alignment with corporate strategy |  |  |  |
Measure:: 2 |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Name |  | Total software annual contract value growth |  |  |  |
Mr. Matheos [Member] |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Non-PEO NEO Average Compensation Actually Paid Amount | $ 650,492 |  |  |  |  |
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | $ 0 | 0 | (18,823,638) | 0 | 0
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | 0 | 0 | 10,903,054 | 0 | 0
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | (5,030,987) | 0 | (300) | 31,199,296 | 78,468,355
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | 0 | 3,642,735 | 0 | (1,951) | 84
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | (341,049) | (379,575) | (196,618) | (461,751) | (294,745)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | 295,543 | 340,315 | 124,357 | 244,244 | 836,255
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | (378,333) | 75,912 | (236,341) | (968,541) | 2,167,440
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount |  | $ (19,234) | $ 48,537 | $ (221,411) | $ (1,508,089) | $ 722,978
Non-PEO NEO | Mr. Matheos [Member] | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year |  |  |  |  |  |
Pay vs Performance Disclosure |  |  |  |  |  |
Adjustment to Compensation, Amount | $ 1,800,000 |  |  |  |  |

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