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Share-Based Compensation Plans - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]      
Shares collectively authorized for future grants under share-based compensation plans (in shares) 118,000,000    
Quantity of stock options that vest per year (as percent) 33.33%    
Period over which share-based payment awards vest 3 years    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Pretax share-based compensation cost $ 312 $ 300 $ 299
Income tax benefits related to share-based compensation $ 57 $ 92 $ 93
Weighted average exercise price of options granted (in dollars per share) $ 63.88 $ 54.63 $ 59.73
Weighted average fair value of options granted (in dollars per share) $ 7.04 $ 5.89 $ 6.46
Total pre tax unrecognized compensation expense related to nonvested stock options, RSU and PSU awards $ 469    
Weighted average period in years of recognition for nonvested stock options, RSU and PSU awards 1 year 10 months 25 days    
Minimum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 7 years    
Maximum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 10 years