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Other Comprehensive Income (Loss) - Changes in AOCI by Component (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Jan. 01, 2018
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance $ 34,569 $ 40,308  
Other comprehensive income (loss) before reclassification adjustments, pretax 25 83  
Tax (21) 140  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 4 223  
Reclassification adjustments, pretax 145 (124)  
Tax (25) 47  
Reclassification adjustments, net of taxes 120 (77)  
Other comprehensive income (loss), net of taxes 124 146  
Reclassification of provisional stranded tax effects (266)    
Adoption of ASU 2016-01     $ (8)
Equity, ending balance 33,901 40,088  
Derivatives      
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance (108) 338  
Other comprehensive income (loss) before reclassification adjustments, pretax (181) (263)  
Tax 38 92  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (143) (171)  
Reclassification adjustments, pretax 92 (95)  
Tax (19) 34  
Reclassification adjustments, net of taxes 73 (61)  
Other comprehensive income (loss), net of taxes (70) (232)  
Reclassification of provisional stranded tax effects (23)    
Adoption of ASU 2016-01     0
Equity, ending balance (201) 106  
Investments      
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance (61) (3)  
Other comprehensive income (loss) before reclassification adjustments, pretax (112) 87  
Tax 0 (7)  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (112) 80  
Reclassification adjustments, pretax 12 (57)  
Tax 1 20  
Reclassification adjustments, net of taxes 13 (37)  
Other comprehensive income (loss), net of taxes (99) 43  
Reclassification of provisional stranded tax effects 1    
Adoption of ASU 2016-01     (8)
Equity, ending balance (167) 40  
Employee Benefit Plans      
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance (2,787) (3,206)  
Other comprehensive income (loss) before reclassification adjustments, pretax (1) (4)  
Tax 3 9  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 2 5  
Reclassification adjustments, pretax 41 28  
Tax (7) (7)  
Reclassification adjustments, net of taxes 34 21  
Other comprehensive income (loss), net of taxes 36 26  
Reclassification of provisional stranded tax effects (344)    
Adoption of ASU 2016-01     0
Equity, ending balance (3,095) (3,180)  
Cumulative Translation Adjustment      
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance (1,954) (2,355)  
Other comprehensive income (loss) before reclassification adjustments, pretax 319 263  
Tax (62) 46  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 257 309  
Reclassification adjustments, pretax 0 0  
Tax 0 0  
Reclassification adjustments, net of taxes 0 0  
Other comprehensive income (loss), net of taxes 257 309  
Reclassification of provisional stranded tax effects 100    
Adoption of ASU 2016-01     $ 0
Equity, ending balance (1,597) (2,046)  
Accumulated Other Comprehensive Income (Loss)      
Accumulated Other Comprehensive Income (Loss) [Roll Forward]      
Equity, beginning balance (4,910) (5,226)  
Equity, ending balance $ (5,060) $ (5,080)