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Other Comprehensive Income (Loss) - Changes in AOCI by Component (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Jan. 01, 2018
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance     $ 34,569 $ 40,308  
Other comprehensive income (loss) before reclassification adjustments, pretax $ (54) $ (139) (33) (56)  
Tax (115) 131 (135) 271  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (169) (8) (168) 215  
Reclassification adjustments, pretax 132 (15) 281 (139)  
Tax (25) 9 (51) 56  
Reclassification adjustments, net of taxes 107 (6) 230 (83)  
Other comprehensive income (loss), net of taxes (62) (14) 62 132  
Reclassification of provisional stranded tax effects (see Note 1)     (266)    
Equity, ending balance 32,766 39,712 32,766 39,712  
Derivatives          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (201) 106 (108) 338  
Other comprehensive income (loss) before reclassification adjustments, pretax 265 (169) 84 (432)  
Tax (56) 59 (18) 151  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 209 (110) 66 (281)  
Reclassification adjustments, pretax 72 (50) 164 (145)  
Tax (15) 17 (34) 51  
Reclassification adjustments, net of taxes 57 (33) 130 (94)  
Other comprehensive income (loss), net of taxes 266 (143) 196 (375)  
Reclassification of provisional stranded tax effects (see Note 1)     (23)    
Adoption of ASU 2016-01 (see Note 1)         $ 0
Equity, ending balance 65 (37) 65 (37)  
Investments          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (167) 40 (61) (3)  
Other comprehensive income (loss) before reclassification adjustments, pretax (17) 26 (133) 113  
Tax 0 3 1 (4)  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (17) 29 (132) 109  
Reclassification adjustments, pretax 20 8 36 (49)  
Tax 0 (2) 0 18  
Reclassification adjustments, net of taxes 20 6 36 (31)  
Other comprehensive income (loss), net of taxes 3 35 (96) 78  
Reclassification of provisional stranded tax effects (see Note 1)     1    
Adoption of ASU 2016-01 (see Note 1)         (8)
Equity, ending balance (164) 75 (164) 75  
Employee Benefit Plans          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (3,095) (3,180) (2,787) (3,206)  
Other comprehensive income (loss) before reclassification adjustments, pretax (1) 29 (2) 25  
Tax 1 (3) 4 6  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 0 26 2 31  
Reclassification adjustments, pretax 40 27 81 55  
Tax (10) (6) (17) (13)  
Reclassification adjustments, net of taxes 30 21 64 42  
Other comprehensive income (loss), net of taxes 30 47 66 73  
Reclassification of provisional stranded tax effects (see Note 1)     (344)    
Adoption of ASU 2016-01 (see Note 1)         0
Equity, ending balance (3,065) (3,133) (3,065) (3,133)  
Cumulative Translation Adjustment          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (1,597) (2,046) (1,954) (2,355)  
Other comprehensive income (loss) before reclassification adjustments, pretax (301) (25) 18 238  
Tax (60) 72 (122) 118  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (361) 47 (104) 356  
Reclassification adjustments, pretax 0 0 0 0  
Tax 0 0 0 0  
Reclassification adjustments, net of taxes 0 0 0 0  
Other comprehensive income (loss), net of taxes (361) 47 (104) 356  
Reclassification of provisional stranded tax effects (see Note 1)     100    
Adoption of ASU 2016-01 (see Note 1)         0
Equity, ending balance (1,958) (1,999) (1,958) (1,999)  
Accumulated Other Comprehensive Income (Loss)          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (5,060) (5,080) (4,910) (5,226)  
Adoption of ASU 2016-01 (see Note 1)         $ (8)
Equity, ending balance $ (5,122) $ (5,094) $ (5,122) $ (5,094)