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Other Comprehensive Income (Loss) - Changes in AOCI by Component (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Jan. 01, 2018
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance $ 32,766 $ 39,712 $ 34,569 $ 40,308  
Other comprehensive income (loss) before reclassification adjustments, pretax (110) 107 (143) 51  
Tax 5 43 (130) 314  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (105) 150 (273) 365  
Reclassification adjustments, pretax 84 (7) 365 (146)  
Tax (8) 6 (59) 62  
Reclassification adjustments, net of taxes 76 (1) 306 (84)  
Other comprehensive income (loss), net of taxes (29) 149 33 281  
Adoption of ASU 2018-02 (see Note 1)     (266)    
Equity, ending balance 32,656 38,499 32,656 38,499  
Derivatives          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance 65 (37) (108) 338  
Other comprehensive income (loss) before reclassification adjustments, pretax 29 (88) 113 (520)  
Tax (6) 31 (24) 182  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 23 (57) 89 (338)  
Reclassification adjustments, pretax 5 (14) 169 (159)  
Tax (1) 5 (35) 56  
Reclassification adjustments, net of taxes 4 (9) 134 (103)  
Other comprehensive income (loss), net of taxes 27 (66) 223 (441)  
Adoption of ASU 2018-02 (see Note 1)     (23)    
Adoption of ASU 2016-01 (see Note 1)         $ 0
Equity, ending balance 92 (103) 92 (103)  
Investments          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (164) 75 (61) (3)  
Other comprehensive income (loss) before reclassification adjustments, pretax 8 170 (125) 283  
Tax 0 (19) 1 (23)  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 8 151 (124) 260  
Reclassification adjustments, pretax 32 (24) 68 (73)  
Tax 0 8 0 26  
Reclassification adjustments, net of taxes 32 (16) 68 (47)  
Other comprehensive income (loss), net of taxes 40 135 (56) 213  
Adoption of ASU 2018-02 (see Note 1)     1    
Adoption of ASU 2016-01 (see Note 1)         (8)
Equity, ending balance (124) 210 (124) 210  
Employee Benefit Plans          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (3,065) (3,133) (2,787) (3,206)  
Other comprehensive income (loss) before reclassification adjustments, pretax 0 2 (2) 27  
Tax 0 (13) 4 (7)  
Other comprehensive income (loss) before reclassification adjustments, net of taxes 0 (11) 2 20  
Reclassification adjustments, pretax 47 31 128 86  
Tax (7) (7) (24) (20)  
Reclassification adjustments, net of taxes 40 24 104 66  
Other comprehensive income (loss), net of taxes 40 13 106 86  
Adoption of ASU 2018-02 (see Note 1)     (344)    
Adoption of ASU 2016-01 (see Note 1)         0
Equity, ending balance (3,025) (3,120) (3,025) (3,120)  
Cumulative Translation Adjustment          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (1,958) (1,999) (1,954) (2,355)  
Other comprehensive income (loss) before reclassification adjustments, pretax (147) 23 (129) 261  
Tax 11 44 (111) 162  
Other comprehensive income (loss) before reclassification adjustments, net of taxes (136) 67 (240) 423  
Reclassification adjustments, pretax 0 0 0 0  
Tax 0 0 0 0  
Reclassification adjustments, net of taxes 0 0 0 0  
Other comprehensive income (loss), net of taxes (136) 67 (240) 423  
Adoption of ASU 2018-02 (see Note 1)     100    
Adoption of ASU 2016-01 (see Note 1)         0
Equity, ending balance (2,094) (1,932) (2,094) (1,932)  
Accumulated Other Comprehensive Income (Loss)          
Accumulated Other Comprehensive Income (Loss) [Roll Forward]          
Equity, beginning balance (5,122) (5,094) (4,910) (5,226)  
Adoption of ASU 2016-01 (see Note 1)         $ (8)
Equity, ending balance $ (5,151) $ (4,945) $ (5,151) $ (4,945)