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Share-Based Compensation Plans - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]      
Shares collectively authorized for future grants under share-based compensation plans (in shares) 111,000,000    
Quantity of stock options that vest per year (as percent) 33.33%    
Period over which share-based payment awards vest 3 years    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Pretax share-based compensation cost $ 348 $ 312 $ 300
Income tax benefits related to share-based compensation $ 55 $ 57 $ 92
Weighted average exercise price of options granted (in dollars per share) $ 58.15 $ 63.88 $ 54.63
Weighted average fair value of options granted (in dollars per share) $ 8.26 $ 7.04 $ 5.89
Total pre tax unrecognized compensation expense related to nonvested stock options, RSU and PSU awards $ 560    
Weighted average period in years of recognition for nonvested stock options, RSU and PSU awards 1 year 10 months 25 days    
Minimum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 7 years    
Maximum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 10 years