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Share-Based Compensation Plans - Narrative (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Payment Arrangement [Abstract]
Shares collectively authorized for future grants under share-based compensation plans (in shares)	111,000,000
Quantity of stock options that vest per year (as percent)	33.33%
Period over which share-based payment awards vest	3 years
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Pretax share-based compensation cost	$ 417	$ 348	$ 312
Income tax benefits related to share-based compensation	$ 57	$ 55	$ 57
Weighted average exercise price of options granted (in dollars per share)	$ 80.05	$ 58.15	$ 63.88
Weighted average fair value of options granted (in dollars per share)	$ 10.63	$ 8.26	$ 7.04
Total pre tax unrecognized compensation expense related to nonvested stock options, RSU and PSU awards	$ 603
Weighted average period in years of recognition for nonvested stock options, RSU and PSU awards	1 year 10 months 24 days
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Contractual term of options	7 years
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Contractual term of options	10 years

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Amount of cost not yet recognized for nonvested award under share-based payment arrangement.

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Weighted-average period over which cost not yet recognized is expected to be recognized for award under share-based payment arrangement, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents reported fact of one year, five months, and thirteen days.

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Amount of tax benefit for recognition of expense of award under share-based payment arrangement.

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Estimated period over which an employee is required to provide service in exchange for the equity-based payment award, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents the reported fact of one year, five months, and thirteen days.

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Period over which grantee's right to exercise award under share-based payment arrangement is no longer contingent on satisfaction of service or performance condition, in 'PnYnMnDTnHnMnS' format, for example, 'P1Y5M13D' represents reported fact of one year, five months, and thirteen days. Includes, but is not limited to, combination of market, performance or service condition.

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The difference between the maximum number of shares (or other type of equity) authorized for issuance under the plan (including the effects of amendments and adjustments), and the sum of: 1) the number of shares (or other type of equity) already issued upon exercise of options or other equity-based awards under the plan; and 2) shares (or other type of equity) reserved for issuance on granting of outstanding awards, net of cancellations and forfeitures, if applicable.

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The weighted average grant-date fair value of options granted during the reporting period as calculated by applying the disclosed option pricing methodology.

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Weighted average per share amount at which grantees can acquire shares of common stock by exercise of options.

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