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Other Comprehensive Income (Loss) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2020	Mar. 31, 2019
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	$ 26,001	$ 26,882
Other comprehensive income (loss) before reclassification adjustments, pretax	(152)	218
Tax	(43)	3
Other comprehensive income (loss) before reclassification adjustments, net of taxes	(195)	221
Reclassification adjustments, pretax	1	(28)
Tax	(4)	6
Reclassification adjustments, net of taxes	(3)	(22)
Other comprehensive income (loss), net of taxes	(198)	199
Equity, ending balance	26,300	27,670
Derivatives
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	31	166
Other comprehensive income (loss) before reclassification adjustments, pretax	178	(13)
Tax	(37)	3
Other comprehensive income (loss) before reclassification adjustments, net of taxes	141	(10)
Reclassification adjustments, pretax	(47)	(48)
Tax	10	10
Reclassification adjustments, net of taxes	(37)	(38)
Other comprehensive income (loss), net of taxes	104	(48)
Equity, ending balance	135	118
Investments
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	18	(78)
Other comprehensive income (loss) before reclassification adjustments, pretax	3	76
Tax	0	0
Other comprehensive income (loss) before reclassification adjustments, net of taxes	3	76
Reclassification adjustments, pretax	(21)	6
Tax	0	0
Reclassification adjustments, net of taxes	(21)	6
Other comprehensive income (loss), net of taxes	(18)	82
Equity, ending balance	0	4
Employee Benefit Plans
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	(4,261)	(3,556)
Other comprehensive income (loss) before reclassification adjustments, pretax	0	(1)
Tax	5	6
Other comprehensive income (loss) before reclassification adjustments, net of taxes	5	5
Reclassification adjustments, pretax	69	14
Tax	(14)	(4)
Reclassification adjustments, net of taxes	55	10
Other comprehensive income (loss), net of taxes	60	15
Equity, ending balance	(4,201)	(3,541)
Cumulative Translation Adjustment
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	(1,981)	(2,077)
Other comprehensive income (loss) before reclassification adjustments, pretax	(333)	156
Tax	(11)	(6)
Other comprehensive income (loss) before reclassification adjustments, net of taxes	(344)	150
Reclassification adjustments, pretax	0	0
Tax	0	0
Reclassification adjustments, net of taxes	0	0
Other comprehensive income (loss), net of taxes	(344)	150
Equity, ending balance	(2,325)	(1,927)
Accumulated Other Comprehensive Income (Loss)
Accumulated Other Comprehensive Income (Loss) [Roll Forward]
Equity, beginning balance	(6,193)	(5,545)
Equity, ending balance	$ (6,391)	$ (5,346)

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