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Share-Based Compensation Plans - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Share-based Payment Arrangement [Abstract]      
Shares collectively authorized for future grants under share-based compensation plans (in shares) 100,000,000    
Quantity of stock options that vest per year (as percent) 33.33%    
Period over which share-based payment awards vest 3 years    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Pretax share-based compensation cost $ 475 $ 417 $ 348
Income tax benefits related to share-based compensation $ 65 $ 57 $ 55
Weighted average exercise price of options granted (in dollars per share) $ 77.67 $ 80.05 $ 58.15
Weighted average fair value of options granted (in dollars per share) $ 9.93 $ 10.63 $ 8.26
Total pre tax unrecognized compensation expense related to nonvested stock options, RSU and PSU awards $ 678    
Weighted average period in years of recognition for nonvested stock options, RSU and PSU awards 1 year 10 months 24 days    
Minimum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 7 years    
Maximum      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Contractual term of options 10 years