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Property, Plant, and Capitalized Software Property Plant and Equipment Table (Details) - USD ($)
$ in Millions
Dec. 31, 2020
Dec. 31, 2019
Property, Plant and Equipment [Line Items]    
Land and improvements $ 533 $ 589
Buildings and improvements 4,759 4,705
Computer equipment 1,767 2,015
Furniture and fixtures 1,787 1,752
Less accumulated depreciation (3,364) (3,328)
Property and equipment, net 5,482 5,733
Capitalized software 5,010 4,638
Less accumulated amortization (1,866) (1,667)
Capitalized software, net 3,144 2,971
Total property, equipment and capitalized software, net $ 8,626 $ 8,704