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Goodwill and Intangible Assets Gross carrying value, accumulated amortization and net carrying value of intangible assets (Details) - USD ($)
$ in Millions
Dec. 31, 2021
Dec. 31, 2020
Intangible Assets [Line Items]    
Intangible Assets, Gross (Excluding Goodwill) $ 15,680 $ 16,311
Finite-Lived Intangible Assets, Accumulated Amortization (5,636) (5,455)
Intangible Assets, Net (Excluding Goodwill) 10,044 10,856
Customer-Related Intangible Assets [Member]    
Intangible Assets [Line Items]    
Intangible Assets, Gross (Excluding Goodwill) 13,011 13,428
Finite-Lived Intangible Assets, Accumulated Amortization (4,697) (4,575)
Intangible Assets, Net (Excluding Goodwill) 8,314 8,853
Trademarks and Technology [Member]    
Intangible Assets [Line Items]    
Intangible Assets, Gross (Excluding Goodwill) 1,630 1,597
Finite-Lived Intangible Assets, Accumulated Amortization (739) (624)
Intangible Assets, Net (Excluding Goodwill) 891 973
Trademarks and Trade Names [Member]    
Intangible Assets [Line Items]    
Intangible Assets, Gross (Excluding Goodwill) 617 680
Finite-Lived Intangible Assets, Accumulated Amortization 0 0
Intangible Assets, Net (Excluding Goodwill) 617 680
Other Intangible Assets [Member]    
Intangible Assets [Line Items]    
Intangible Assets, Gross (Excluding Goodwill) 422 606
Finite-Lived Intangible Assets, Accumulated Amortization (200) (256)
Intangible Assets, Net (Excluding Goodwill) $ 222 $ 350