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                                                                    EXHIBIT 20.2


CISCO COMPLETES ACQUISITION OF WEBLINE COMMUNICATIONS

SAN JOSE, Calif. -- Nov. 2, 1999 - Cisco Systems, Inc. today announced it has
completed the acquisition of WebLine Communications Corp. of Burlington, Mass.
On September 22, 1999, Cisco announced a definitive agreement to acquire
privately-held WebLine Communications, the leading provider of customer
interaction management software for Internet customer service and e-commerce.
Under the terms of the agreement, Cisco common stock worth $325 million was
exchanged for all outstanding shares and options of WebLine. The acquisition
will be accounted for as a pooling of interests.

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owners. This release may contain forward-looking statements that involve risks
and uncertainties. These statements may differ materially from actual future
events or results. Readers are referred to the documents filed by Cisco with the
SEC, specifically the most recent reports on Form 10-K and 10-Q, which identify
important risk factors that could cause actual results to differ from those
contained in the forward-looking statements, including potential fluctuations in
quarterly results, dependence on new product development, rapid technological
and market change, acquisition strategy, manufacturing risks, risks associated
with the Internet infrastructure, volatility of stock price, financial risk
management and future growth subject to risks.
